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The hotel is located a ten-minute-walk from downtown, which depending on the weather can be a pleasant walk, or not. Taxis seem to be nearby. Our mid-level (price-wise) room was fine but small. But the rudeness and insulting behavior of the restaurant staff was inexcusable....More
1 Thank John W
Response from Icelandairhotel, IH Reykjavik Natura Guest Relations at Icelandair Hotel Reykjavik NaturaResponded 6 March 2017
Dear John W,
Thank you for taking the time to write your review, your comments are very much valued.
We would like to offer our sincere apologies for your experience with our staff during your recent stay at the hotel. It is always our highest...More
The room was clean and pleasant..the beds were excellent.Had a great view of the Domestic Airport, which my sister, a private pilot, found extremely nice...the restaurant food was excellent, but I wish they had longer hours of service and the prices while high (for this...More
The external appearance of this hotel makes it look like an office block. However, walk through the doors into the foyer/reception and you know you have arrived. The decor is pleasing and staff friendly. Our room was somewhat basic and it was disappointing that the...More
The hotel is clean and modern, 20 mins by bus (Route 5, every 30 mins) from the city centre for which you can get a free bus pass from reception which allow you to travel all over the city. The staff are very helpful and...More
We had originally booked this hotel through Thomson and chosen it as it was known for being central.
Do not judge a book by it's cover, on arrival at our hotel it didn't look it's greatest from the outside, quite shabby and ugly if I'm...More
Response from Erlingur E | Property representative |
Hello and thank you for the question. The hotel provides free bus passes for the local bus, not transport from the airport. A taxi would be around 16.000 ISK. Transport from the airport can be arranged with our tour desk at... More
Hello and thank you for the question. The hotel provides free bus passes for the local bus, not transport from the airport. A taxi would be around 16.000 ISK. Transport from the airport can be arranged with our tour desk at email@example.com