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Holiday Inn Helsinki City Centre

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Holiday Inn Helsinki City Centre
Holiday Inn Helsinki City Centre
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840 Reviews from our TripAdvisor Community

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Showing 526: English reviews
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Vienna, Austria
Reviewed 1 week ago via mobile

Stayed for two nights. Located perfectl, right at the train station in the city center with direct connection to the airport. One downside: we were not able to open the window in our room, which was quite hot.

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Helpful?
Thank Rene F
Mari S, Front Office Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Rene F, Thank you for writing this review. We welcome all feedback from our guests. Thank you for complimenting our central location. We wish to provide comfortable and quiet rooms which is why the windows don't open in the rooms. Thank you again for staying here. Hopefully your trip in Finland was amazing! Welcome again to Holiday Inn Helsinki...

Sandvika, Norway
Reviewed 1 week ago via mobile

Ok hotel, not very spacious room. Strange solution with the lights, making it impossible to have bed light on as the last light before sleep (!). Nice and clean. Breakfast limited and very chaotic when hotel is full. Good to be able to select down/feather pillows.

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Helpful?
Thank Geoje
Mari S, Front Office Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Guest, Thank you for submitting the feedback about your stay. It is wonderful to hear you enjoyed the cleanliness of the hotel as well as the choice of different kind of pillows. We would like to express our apologies about the busyness of breakfast as well as the problems with the lights. Both issues are noted and we'll work...

Sydney, Australia
Reviewed 1 week ago

The hotel is in a great location - central to all major city attractions, shuttle buses, and trains. Buffet breakfast got each day off to a good start. Staff very courteous and helpful. Room comfortable and clean.

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Helpful?
Thank alanchin2016
Mari S, General Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear alanchin2016, Thank you for taking the time to write a review of your resent stay with us! It is nice to hear you enjoyed your stay with us. Welcome again to Holiday Inn Helsinki City Centre! Best regards, Mari Salonen General Manager

Perth, Australia
Reviewed 2 weeks ago

The advantage of this hotels is the convenience next to the railway line. We had late flight in and 24 hours in Helsinki. We trained from airport (very easy) to the main station. and then walk next door. Explored the city then back on the train that night. The hotel price was good, check in and service. Room not large...

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Helpful?
Thank xshaun3
Mari S, General Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear xshaun3, Thank you for taking the time to write a review of your resent stay with us! It is always nice to read this kind of great review! I’m very clad your stay was successful! Thank you for all the feedback and I hope to see you soon again in Holiday Inn Helsinki City Centre! Best regards, Mari Salonen...

London, United Kingdom
Reviewed 3 weeks ago via mobile

This is just what you need. Clean comfortable efficient good food good bed no hassles. Really thoughtfully designed hotel from the dim light on the light switch by the bed to the easy access and large number of plug and charging sockets. Wish all hotels were as good as this Not posh or swanky...but great for business folk and tourists...

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Helpful?
Thank Travellingman2014
Mari S, General Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Travellingman2014, Thank you for taking the time to write a review of your resent stay with us! It is always nice to read this kind of great review! I’m very clad your stay was successful! Our newly refurbish Holiday Inn Open Lobby is really design as you describe. A relaxing place where guests can really unwind. You will find...

Reviewed 3 weeks ago

Staff were courteous and professional, and the location was excellent, but wifi was below par. I was encouraged to join their loyalty program which gave me free access to their 'premium' wifi but it was just as bad as their regular (equally free) wifi. I was able to sign in and use it from my room but neither of my...

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Helpful?
Thank Paul S
Mari S, General Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Paul S, Thank you for your visit at our hotel and for taking the time to write a review! It is nice to hear that you found our rooms, location and service good. I am sorry for the shortcomings you have experienced during your stay with us and if your stay was negatively affected by these. Once more, thank...

Reviewed 4 weeks ago via mobile

I typically stay at Marriott locations, but since there isn't one in Helsinki, I stayed in this hotel. It was very convenient and close to everything (there is a 24 hour grocery store 300 yards away). But the best thing was the fantastic breakfast buffet. It made it really easy to wake up every morning.

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Helpful?
Thank Gabriel G
Mari S, General Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Gabriel G, Thank you for taking the time to write a review of your resent stay with us! It is always nice to read this kind of great review! I’m very clad your stay was successful! Once more, thank you for your review and I hope you will continue booking accommodation in Holiday Inn hotels in the future. Sincerely,...

Geneva, Switzerland
Reviewed 4 weeks ago

Good: location, transport, rooms are quite, comforty bed, breakfast is good quality, front desk are freindly, free fast wifi Bad: asked for quite room but it had view of a very close office and at roof level, busy small bar, no resturant, its just food in the small bar, late breakfast at 9am was a shambles with no cultery, dirty...

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Helpful?
Thank pinkyfeet
Mari S, General Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear guest, Thank you for your review and for enumerating the good, the bad and the opportunities to improve. Whilst we are pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can offer. As we continually strive for excellence in customer service, we maintain the ideal of keeping...

Florence, Montana, United States
Reviewed 16 January 2017 via mobile

Located in the city centre right next to the train station and a bus terminal. We could walk to just about everything and really get a feel for the city. The hotel was very nice and comfy. The buffet breakfast was great as well. Foosball was fun to play too. I would definitely stay here again.

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Helpful?
Thank Heather S
Mari S, Front Office Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Heather, Thank you for the nice feedback you wrote. It is such a pleasure to hear you enjoyed the stay with us. We are happy that you liked the location as well as the breakfast. We appreciate all your kind words. Looking forward to having you as our guest again! Sincerely, Salla Toivanen Front Office Manager

Los Angeles, California
Reviewed 4 January 2017 via mobile

I have stayed at this hotel several times in the past and twice this past December just before and after Christmas. It is my choice if leave or arriving by train early or late. It is right next to the railway station and also has relatively easy access to airport. This is a solid Holiday Inn hotel that upgrades elite...

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Helpful?
Thank LoyaltyLobby
Mari S, Front Office Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Guest, Thank you for submitting the review about your stay. We are pleased to hear you like staying in our hotel and will continue staying with us. Your opinion is highly appreciated. Hopefully we'll see you again soon! Sincerely, Salla Toivanen Front Office Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Stay in the heart of Helsinki at the refurbished Holiday Inn Helsinki City Centre hotel. Enjoy excellent location & transport links at the Holiday Inn Helsinki City Centre hotel. Check in to your refreshed, Scandinavian-style guest room, overlooking Finlandia Hall or bustling Eliel Square. Our stylish & comfortable open lobby invites you to linger - a completely new area where you can relax & really make yourself at home during your stay with us. Connect your laptop to free Wi-Fi or use our E-Bar & catch up with your friends or meet your colleagues at the lounge. Eating, drinking, socialising - there are so many ways you can use the space day & night. Convenient Finnair shuttle service runs to & from Helsinki Airport next to the Central Railway Station. The Helsinki Exhibition & Convention Centre is just five minutes away by train & the new Helsinki Music Centre and a verdant Töölönlahti Bay is just a short walk from the hotel. The shops, stores - including the iconic Stockmann and sights of Helsinki are also within strolling distance. Start your day with our fantastic breakfast buffet with a range of delicious options. The all-day dining menu packed with much-loved favorites, you can enjoy anywhere & anytime. Our To Go Café serves Segafredo coffee plus snacks 24-hours seven days a week. And of course in this family-friendly Helsinki hotel, kids eat free. ... more   less 

Additional Information about Holiday Inn Helsinki City Centre

Address: Elielinaukio 5, Helsinki 00100, Finland
Region: Finland > Uusimaa > Helsinki
Price Range: $141 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Helsinki City Centre 4*
Number of rooms: 174
Reservation Options:
TripAdvisor is proud to partner with Expedia, IHG, Hotels.com and Booking.com so you can book your Holiday Inn Helsinki City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Helsinki City Centre Hotel Helsinki
Helsinki Holiday Inn
Hotel Style:
#16 Luxury Hotel in Helsinki
#18 Business Hotel in Helsinki
#24 Romantic Hotel in Helsinki
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Helsinki City Centre staff and other travellers.
12 questions
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Questions? Get answers from Holiday Inn Helsinki City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms on the West side are quieter the other side is more near Central Station there you can hear the Station speakers”
 of 5 bubbles francien2015, 12 Dec 2016 | Read review
“Take corner rooms with 2 side class window. Will give you nice views.”
 of 5 bubbles Tamim_Daiyan, 6 Dec 2016 | Read review
“Ask for a room towards Elielinaukio”
 of 5 bubbles EvelynErika, 29 Nov 2016 | Read review
“I got a room facing the Central Train station. It was nice to watch the world go by below especially on cold rainy days.”
 of 5 bubbles 181dennisl, 21 Nov 2016 | Read review
“ask for a bigger size”
 of 5 bubbles Baumi743, 18 Oct 2016 | Read review
5 of 5