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Holiday Inn Helsinki Exhibition & Convention Center

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217 Reviews from our TripAdvisor Community

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Showing 148: English reviews
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Reviewed 20 March 2017 via mobile

Very ok/average business hotel right next to the Convention center. Clean rooms and comfy beds. Decorations are a bit outdated, but nothing that bothers me! After all, it's a typical business hotel outside city center. Good restaurant in the lobby area. Also check out the sauna!

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Helpful?
Thank Leif Erik T
Patrick M, Asiakassuhdepäällikkö at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Dear guest, Thank you for visiting us and also thank you for your time to give us valuable feedback. I am happy to hear that you have had good experience with us and room has been comfortable. It is also pleasure to know that you liked our restaurant and sauna. Yes, it is time for renovation and new decoration and...

Bournemouth, United Kingdom
Reviewed 17 March 2017

this hotel is a 20 min tram ride from town.it was very corporate and very bland.it is also a little shabby.it is in a buisness district so there is very little open at weekends room was ok but very featureless. the bed was ok the pillows were of a good quality. there is a fridge but you have to put...

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Helpful?
Thank miec h
Patrick M, Guest Relations Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Dear guest, thank you for your visit and also thank you for your valuable feedback. It is always really good to get textual feedback. Yes, our hotel is away from the city center but by train it takes 5 minutes to get there and by tram about 20 minutes in front of the . I am happy to here that...

Tampere, Finland
Reviewed 12 March 2017

This hotel is a bit far from the city center but if you know the tram/train/subway lines it's well connected. It's located next to the convention center. Quiet and relaxing. Not that much services around it.

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Helpful?
Thank Jan R
Patrick M, Asiakassuhdepäällikkö at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Dear Guest, Thank you for visiting Holiday Inn Helsinki Exhibition & Convention Centre - Messukeskus. Thank you also for your time to give us feedback It is my pleasure to hear that you have had quiet room with us and relaxing feeling during your stay. Yes, hotel is next to the Helsinki Exhibition & Convention Centre in Pasila. By train...

Tampere, Finland
Reviewed 26 February 2017

I have stayed in Holiday Inn Helsinki Exhibition & Convention Center several times during conventions, but this time I was disappointed. The prices have gone up but the service is worse than before. During our stay (me and colleague), we had repeatedly problems with our breakfast (very expensive, by the way!). We bought it from the desk at arrival ´cause...

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Helpful?
Thank Helena556
Patrick M, Public Relations Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Dear guest Helena, thank you for your stay and your time to give us really valuable feedback. I do apologize and I am very sorry all inconvenience that you had during your stay with your colleague. We made mistake at check-in situation when our receptionist forgot give you breakfast coupons. Breakfast coupons we give only when breakfast is not included...

Reviewed 16 February 2017 via mobile

Beautiful clean comfortable hotel,very good breakfast included, sauna available for your afternoon relax..restaurant with tasty menus,great and helpful personal. Terrific location for the city transportation!

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Helpful?
Thank Barbora S
Patrick M, Guest Relations Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Dear guest Barbora S., Thank you for staying with us and thank you for your kind feedback. I am happy for you that you have enjoyed our sauna. I glad to share your feedback also with our restaurant team that you have got good food and good service. Yes, it is very easy to travel to the city from our...

Moss, Norway
Reviewed 10 February 2017

An excellent hotel with a very nice room. As an IHG member I feel valued at this hotel. Stayed here for a dog show at the exhibition center next door. A very dogfriendly hotel. Got a goodie bag for my dog :-) Would come back any time.

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Thank lf-Norway
Patrick M, Public Relations Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Dear IHG Reward Club guest, thank you for your valuable feedback. Yes, dogs and also other animals are most welcome to our hotel too. I am glad to hear that our position next to the Helsinki Messukeskus Exhibition Center has been good for you. I wish you and your dog welcome back again. BR, Kirsi Rissanen Duty Manager

Brussels, Belgium
Reviewed 28 January 2017

I stay in this hotel yearly and it has become convenient due to location. Majority of the staff (front desk and Terra Nova restaurant and bar are friendly and helpful). I have reported to the hotel management the improvements needed - renovation of the rooms, lack of availability of basic amenities (lotion and conditioner) - even when requested, hole in...

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Helpful?
Thank HVM101
Jan F, Front Office Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Dear Guest, Thank you for your valuable feedback. I am happy to hear that you have got good service at the front desk and also in our restaurant Terra Nova. Yes, our stayover cleaning is quite light. In our executive rooms amenities like lotion and conditioner are included. Yes, we will start a large renovation 02/2018. All rooms will be...

Vantaa, Finland
Reviewed 7 December 2016

Services; at front desk was pleasant and same standard as usual at Holiday Inn. They could note guest bit more at front desk. Things where this hotel can do better; we made confirmed reservation for three and they told us that it was only for one person. They arranged room for three, but told then that price that we had...

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Helpful?
Thank Timo-J
IHGService, Guest Relations Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Dear Timo-J, Thank you for staying with us and for sharing your experience. I am glad to learn that you enjoyed the breakfast selection. However, I am disappointed to know that your stay was not 100% satisfactory due to the room allocation and its layout. Please accept our sincerest apologies for any inconvenience this may have caused you. I have...

Greater London, United Kingdom
Reviewed 9 November 2016

There are several Holiday Inn around Helsinki, I stayed before and this is the average one. The room a bit old and located a bit far from the center of the city. I notice that it's more for conferences. Very helpful reception and hotel staff. A very good breakfast too.

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Helpful?
Thank Gregorius S
Armi H, General Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Dear guest Gregorus S., Thank you for your stay and for your important feedback. I'm so happy to hear that our staff succeeded in their work for service and that our breakfast was also satisfactory to your taste. Our hotel shall be renovated totally during year 2018 and shall open as brand new January 2019. Welcome back again soon or...

Quezon City, Philippines
Reviewed 1 November 2016

It's all about location as it is attached to the conference venue. the amenities are very basic. the front desk is manned by single person, I did not expect her to be helpful, but she was pretty efficient. the room was passable, a bit run down, but functional. the bed was lumpy and the room needed better cleaning but there...

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Helpful?
Thank anonymous_momdoc
Armi H, General Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Dear valued guest anonymous_momdoc, Thank you for your stay and for your kind feedback. It is such a great pleasure to hear that our front office staff did their best again. I do apologize that there were some problems with our room cleaning this time. I do my very best to go through the problems I hear and see with...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Conveniently located in the business district of Pasila in Helsinki and interconnected to the Helsinki Fair and Conference Center, the Holiday Inn Helsinki hotel is very popular with business and conference travelers as well as leisure travelers. With focus on flawless service, attention to detail, and impressive food and beverage offerings, the hotel s guests will leave with warm memories. The Holiday Inn Helsinki hotel is located just a few minutes from the Helsinki city centre and the beautiful architecture of Helsinki. Many sports and event arenas, such as Hartwall Arena, the Swimming Arena and Finnair Stadium are all close by the Holiday Inn Helsinki. Helsinki city centre: a few minutes by local train, taxi, tram or bus. Helsinki Airport: 20 minutes by taxi. With this perfect location for business and leisure travel, this high-standard hotel offers 244 spacious rooms with complimentary internet connection. The hotel offers free access to Minigym and Finnish sauna. Restaurant & Brasserie Terra Nova serves a wide range of Finnish and International cuisine. The lively bar at the Terra Nova welcomes you for a cocktail or a glass of wine before dinner. The friendly and helpful staff looks forward to welcome you to the Holiday Inn Helsinki! ... more   less 

Additional Information about Holiday Inn Helsinki Exhibition & Convention Center

Address: Messuaukio 1, Helsinki 00520, Finland
Region: Finland > Uusimaa > Helsinki
Price Range: $115 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Helsinki Exhibition & Convention Center 4*
Number of rooms: 244
Reservation Options:
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Also Known As:
Holiday Inn Helsinki
Helsinki Holiday Inn
Hotel Style:
#28 Business Hotel in Helsinki
#31 Luxury Hotel in Helsinki
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Helsinki Exhibition & Convention Center staff and other travellers.
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Questions? Get answers from Holiday Inn Helsinki Exhibition & Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“club floor and away from the lift”
HVM101, 28 Jan 2017 | Read review
“End of hallway for less noise.”
Onnimanni, 13 Jul 2016 | Read review
“I stayed in 2 different rooms and they were both not clean.”
niloufarmajdzadeh, 11 Jul 2016 | Read review
“executive floor is the best”
HVM101, 18 May 2016 | Read review
“Good for business trips”
roip491, 15 Dec 2015 | Read review
5 of 5