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Original Sokos Hotel Presidentti

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964 Reviews from our TripAdvisor Community

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Showing 393: English reviews
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Finland
Reviewed 1 week ago

Oh my - a breakfast like this, what a start for a day.. I begin my review with this detail because it definitely is what I remember best about the whole stay. I can not believe a hotel this big can't manage breakfast / breakfast room better than this. Word that best describes the whole thing is CHAOS! There were...

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Helpful?
Thank PoppyGee
Presidentti, Asiakaspalvelujohtaja at Original Sokos Hotel Presidentti, responded to this review

Dear PoppyGee, Thank you for the review. I apologize that your morning here didn’t go the way it should have. I will send your feedback regarding the breakfast to the restaurant chef. Hopefully we will meet you again! Best regards, Maria Service Manager

Indianapolis, Indiana
Reviewed 3 weeks ago

We got a suite with a sauna. Hotel is under reno, which is very needed. Sauna works great, but suite itself is worn out. Breakfast is awesome. Location in the best. There was 4 of us, and we all fitted just fine on junior suite. Front desk service wasn't the best. At least they could smile, if nothing else.

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Helpful?
Thank katisalla
Presidentti, Asiakaspalvelujohtaja at Original Sokos Hotel Presidentti, responded to this review

Dear Katisalla, Thank you for your visit in our hotel! We will renovate also the suites and in the future they will be with special themes each. Unfortunately we still have to wait a bit for the new suites because the renovation is done in 4 different parts. One fourth is already finished of the new rooms and the next...

Gothenburg, Sweden
Reviewed 4 weeks ago

Decent hotel in general. However, the night stayed was in a room with window just above a building fan at construction site on the street. Fan was running all through the night. Another downside was that it was not possible to order specific taxi. Instead refer to taxi queue outside on the street with no roof cover in the cold...

Review collected in partnership with Amoma.com
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Helpful?
Thank per750
Presidentti, Asiakaspalvelujohtaja at Original Sokos Hotel Presidentti, responded to this review

Dear Per750, Thank you for your visit in our hotel! I'm sorry to hear that there was some noise coming from the construction site. During the night the construction workers are not allowed to do anything that causes any noise. Our reception staff would be happy to help you any time with any troubles that might arise. For example changing...

St. Petersburg, Russia
Reviewed 22 January 2017

For celebrating the New Year we chose this Hotel. Located in the center, near all the shopping centers: Campi, Stockman and Forum.The main street of the Mannerheim 5 minutes on foot. Hall comfortable enough. The room was comfortable,light but isn't ventilated. Cleaned every day. Suffice it to a delicious breakfast buffet that includes everything you need to start a wonderful...

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Helpful?
Thank Natalie1810
Presidentti, Asiakaspalvelujohtaja at Original Sokos Hotel Presidentti, responded to this review

Dear Natalie1810, Thank you so much for your kind review. Welcome again any time! With best regards, Sanna, Service manager Original Sokos Hotel Presidentti

Reviewed 1 January 2017

The rooms are generally ok, with relatively old fixtures. All works fine. Location of the hotel is great, accessible to the shopping areas by foot. One commendable thing is the breakfast spread is surprisingly good, ranging from yogurt, cereals, hot food to cold cuts. One inconvenience is that one needs a key card to access to the toilets on the...

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1Thank flawthorn
Presidentti, Asiakaspalvelujohtaja at Original Sokos Hotel Presidentti, responded to this review

Hello flawthorn, Thank you for the review. It´s great to hear that your stay went well and you enjoyed the breakfast. We hope to see you again! Best regards Jonna Customer Service Manager

Reviewed 21 December 2016 via mobile

Good: 1. Spacious room 2. Good spread of choice for breakfast 3. Central location and close to shopping area Not so good: 1. Certain corner of room stained and worn 2. Bathroom old and fittings filthy 3. Could improve on customer service with a smile Would expect something more in Helsinki. Basically, the whole city's residents rush from place to...

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Helpful?
Thank Chin K
Presidentti, Asiakaspalvelujohtaja at Original Sokos Hotel Presidentti, responded to this review

Hello Chin K, Thank you for the review. Nice to hear, that you enjoyed our breakfast and location. I am sorry that the cleaning and the customer service didn´t meet the standards. Hopefully you come back some other time of the year. Have a nice day! Best regards Jonna Customer Service Manager

Frankfurt, Germany
Reviewed 8 December 2016 via mobile

We stayed in the suite with friends and was really nice, spacious, there were 3 toilets and also sauna. Even the couch I slept on had good hard mattress. I probably expected a bit more from the breakfast though.

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Helpful?
Thank Ivona P p
Presidentti, Asiakaspalvelujohtaja at Original Sokos Hotel Presidentti, responded to this review

Hello Ivona P p, Thank you for your review and visit. Good to hear that your stay went well, we hope to see you again. I will send your feedback regarding the breakfast to the restaurant chef. Have a nice weekend! Best regards Jonna Customer service manager

Helsinki, Finland
Reviewed 17 November 2016 via mobile

I would not opt for this hotel in Helsinki. The price is not significantly cheaper even though the rooms and public spaces above the lobby level are dated and tired. This is also a popular meeting venue but also there premises are tired.

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Thank Timo R
Helsinki, Finland
Reviewed 15 November 2016

I had high expectation about this hotel because of the pictures I had seen of the newly furbished rooms. Unfortunately we got an old and small room, which was next to the lobby area in 8th floor. We could hear people walking back and forth through the door. No real view, because window was facing towards the inner yard. Room...

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Thank ellimk
Sydney, Australia
Reviewed 6 November 2016 via mobile

The hotel is in a very central location in downtown Helsinki. I managed to get one of their new rooms which was a good standard business hotel. Parts of the hotel looked like it is being renovated at the moment. Breakfast was completely ok. I would recommend the hotel as a no frills but convenient centrally located option.

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Helpful?
Thank Epikourios
Presidentti, Asiakaspalvelujohtaja at Original Sokos Hotel Presidentti, responded to this review

Dear Epikourios, Thank you for the review. Nice to hear, that your stay went well. It’s true that we started renovating the whole hotel this year and we already have some new rooms available. Welcome to stay again and have a nice day! Best regards Jonna Customer service manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Original Sokos Hotel Presidentti

Address: Etelaeinen Rautatiekatu 4, Helsinki 00100, Finland
Region: Finland > Uusimaa > Helsinki > Kampinmalmi
Price Range: $159 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Original Sokos Hotel Presidentti 4*
Number of rooms: 494
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Also Known As:
Sokos Hotel Helsinki
Hotel Style:
#29 Luxury Hotel in Helsinki
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Questions & Answers

Here's what travellers have asked, with answers from Original Sokos Hotel Presidentti staff and other travellers.
8 questions
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Singapore, Singapore
Singapore
3 months ago
Port Macquarie, Australia

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Questions? Get answers from Original Sokos Hotel Presidentti staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Add breakfast to our room, it's worth it.”
 of 5 bubbles Cnoche, 13 Sep 2016 | Read review
“Request for one near the lifts.”
  • The phone had a thick layer of dust, apparently showed that it has not been cleaned in ages!
  • There was a huge unsightly crack in the window frame
  • Dated decor
 of 5 bubbles laiseinm, 6 Sep 2016 | Read review
“Ask for not noisy side”
 of 5 bubbles OlgaN94, 7 Aug 2016 | Read review
“Request for room which is not far from elevator if you're a person who is past age 60 and with some physical disabilities”
 of 5 bubbles Ebethfull, 5 Jul 2016 | Read review
“Higher floors are less noisy”
 of 5 bubbles Malco123, 28 Jun 2016 | Read review
5 of 5