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Crowne Plaza Hotel Helsinki

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#17 of 64 Hotels in Helsinki
Certificate of Excellence
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Crowne Plaza Hotel Helsinki
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929 Reviews from our TripAdvisor Community

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Showing 646: English reviews
St. Petersburg, Russia
Reviewed 12 April 2014

This hotel is from the outset a very interesting hotel. It has a very nice Finnish design and it is a typical landmark. Its big, has an excellent gym, very good rooms and overall feels nice. This is a hotel that should seriously be among the best in the city, but by some reason there is no attention to the...

1Thank Kai H
Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Kai H, Thank you for staying with us and for taking time to write us a review. We apologize that there were some expired products in your minibar and that you did not receive service with a smile. Our hotel is proud of its level of service and quality of its products and for this reason your comments are...

Reviewed 29 March 2014

Stayed here a few times before, this is the first time I've been back here in 3 years. Had a couple of minor annoyances with my room, the staff however were very helpful and moved me to another room. Breakfast was very good, free wifi. Good location next to the park land and a brief walk into town for all...

Thank Marky_Potton
Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Marky_Potton, thank you very much for taking time to write a review about our hotel. I am sorry that you were not completely satisfied with our rooms. I am very glad to hear that you liked our service and that you were also enjoyed our breakfast and liked the location of our hotel. We look forward to welcoming you...

Auckland Region, New Zealand
Reviewed 17 March 2014

Stayed in this hotel over the weekend while on a business trip in Europe. Picked this hotel as they have a well equipped gym, of course room and service is good excellent meals as well. Tram is available on the street outside or if you like you can take a short walk 10min? to city center.

2Thank LyndonClarke
Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear LyndonClarke, thank you for taking time to leave your feedback to Tripadvisor. I am glad to hear that you enjoyed your stay in our hotel. It is a pleasure to read a rewiev like yours. We hope to see you soon again in Crowne Plaza Helsinki. Best regards, Anna Kauppila Duty Manager Crowne Plaza Helsinki

Joensuu, Finland
Reviewed 5 March 2014

Really good hotel in Helsinki. Great staff in reception and in house keeping. Breakfast is a lot better than average! Rooms are decent in size and I really like their beds! Most, if not all, of the bathrooms have bath tubs and bathrobes, which is not very common in Finnish hotels. Also complimentary bottle(s) of mineral water is in the...

Thank emppuli
Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Emppuli, Thank you for sharing your kind review in Trip Advisor. I am glad to hear that you enjoyed your stay In Crowne Plaza Helsinki. I would also like to thank you for your kind comments about our hotel and staff. We look forward to welcoming you to our hotel soon again. Best regards, Anna Kauppila Duty Manager Crowne...

Moscow, Russia
Reviewed 1 March 2014 via mobile

Very nice hotel, what you expect from this chain. Good rooms and breakfast, nice club lounge on 9-th floor. We wake up at 7:00 Saturday because the construction works start outside:-( OK, let's go to swim in the pool... But it starts to work only at 8:30 on Saturday:-( Isn't it strange? And on Sunday even at 10:00. There is...

Thank Beka M
Amman, Jordan
Reviewed 18 February 2014

The hotel is in an excellent location. We stayed there for a night, the room is good and clean. the staff are professional and smiling. The corridors are nicely decorated. It is a good hotel for a business trip or a short stay.

Thank Rasha T
Dallas, Texas
Reviewed 17 February 2014

I am an IHG gold member and it was absolutely a delight when they shifted me to the junior suite room instead of the standard room I booked. I also enjoyed a free bottle of wine because of my loyalty program with IHG. I was disappointed with the laid breakfast buffet as there were hardly any prepared items except for...

Thank Hetal L
Tallinn, Estonia
Reviewed 14 February 2014

For business visitors having business in Helsinki or attending a fair in the Helsinki Fair Center or a performance at the Finnish National Opera, the Crowne Plaza Hotel Helsinki I the place to stay. Your stay would also make a statement as to your style. The hotel is a premium segment business hotel and provides all amenities required by the...

Thank JSClSharp
Brussels, Belgium
Reviewed 9 February 2014

A nice business hotel but a bit far from the city center. 20 minutes walk to the city center and not too many restaurants or bars in the surrounding. Hotel is nice with a nice breakfast and also a nice restaurant in the hotel. Tey even still offer smoking rooms

Thank Dworf
Reviewed 27 January 2014

The hotel just about pulls of the business hotel image but there are shortcomings too. The club room on the 9th floor is ok just but breakfast choice there is poor. The gym is pretty good but the equipment needs a refresh. The checkout was ok and the bar pleasant but...the rooms can be very noisy and it seems to...

Thank nick3107
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear nick3107, Thank you for taking the time to express your thoughts and concerns. I sincerely regret that your stay was not 100% satisfactory due to the noise challenges experienced and breakfast served being a disappointment. I have taken note of the points you have raised in your review and rest assured these shall be addressed to ensure for improvements...

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  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Crowne Plaza Helsinki - a premium business hotel in the centre of Helsinki - offers luxury service and comfort. Situated opposite the Finnish National Opera, close to the Finlandia Hall, Olympic Stadium and the Helsinki Fair Centre the Crowne Plaza Helsinki is one of the finest hotels in Helsinki.The hotel has 349 stylishly decorated modern rooms. In addition to the standard rooms, the hotel offers Crowne Plaza Club Rooms and Suites on the top floor, overlooking Helsinki city. There are also spacious and comfortable Junior Suites available. All rooms come with great beds, free high-speed broadband (ADSL), WiFi wireless internet access, a hospitality tray, ironing equipment and other comfortable amenities one expects to find in an upscale hotel. There is an extensive restaurant selection in the hotel: Mediterranean style a la carte Restaurant Macu, gastro-pub Fidel, Bar Code in the lobby and a banquet restaurant in conjunction with the Royal conference floor, featuring flexible conference facilities. The Crowne Plaza Helsinki hotel also offers a well-equipped Business Centre, stunning Forever Gym & Day Spa with Finnish Sauna, swimming pool and various Spa treatments. For guests coming by car we provide a garage with car wash service. Crowne Plaza Helsinki is a winner of the World Travel Awards, Finland’s Leading Hotel 2011, for the fourth consecutive year. ... more   less 

Additional Information about Crowne Plaza Hotel Helsinki

Address: Mannerheimintie 50, Helsinki 00260, Finland (Formerly Radisson SAS Hesperia Hotel Helsinki)
Region: Finland > Uusimaa > Helsinki
Price Range: $116 - $380 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Hotel Helsinki 4.5*
Number of rooms: 349
Reservation Options:
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Also Known As:
Crowne Plaza Helsinki
Helsinki Crowne Plaza
Hotel Style:
#11 Business Hotel in Helsinki
#15 Romantic Hotel in Helsinki
#17 Luxury Hotel in Helsinki
#22 Family Hotel in Helsinki
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Helsinki staff and other travellers.
11 questions
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26 days ago
Chengdu, China
Kuala Lumpur, Malaysia

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Questions? Get answers from Crowne Plaza Hotel Helsinki staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper story rooms on the main façade offer spectacular views.”
HappyFrogTravels, 6 Mar 2017 | Read review
“Club Rooms usually great value for money”
elninomagico, 7 Feb 2017 | Read review
“I was on the eighth floor with a great view outside, but I left too early and went back too late in the evening to enjoy it.”
JoelLeclair, 7 Feb 2017 | Read review
“Upgrade to a club room on the 9th floor”
  • bathroom
  • Club room desk
  • Club room bed
Catalin222, 24 Jan 2017 | Read review
“Any of the club rooms on the 9th floor are worth the upgrade”
richardbP1675BC, 24 Dec 2016 | Read review
5 of 5