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Crowne Plaza Hotel Helsinki

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#17 of 63 Hotels in Helsinki
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Crowne Plaza Hotel Helsinki
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912 Reviews from our TripAdvisor Community

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Showing 638: English reviews
Marcoussis
Reviewed 7 February 2017

I stayed in the hotel 5 nights for business; the rooms are spacious, and quiet (good sound proof insulation or maybe my neighbors were very, very quiet) with a very comfy bedding. The bathroom was large enough, with a bath and shower. There is a minibar, a safe, an iron and ironing table in the room wardrobe. Nice temperature control...

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Helpful?
Thank JoelLeclair
CPH Staff H, Duty Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear JoelLeclair, I would like to thank you for your stay with us and for leaving such a nice review afterwards. We are very happy that you enjoyed your stay with us and hope to see you soon again at Crowne Plaza Helsinki. Sincerely Yours, Mari Torkko Duty Manager

Bengaluru, India
Reviewed 1 February 2017

Affordable rates, clean and spacious rooms, nice and good quality beds, great ambience, surprisingly quiet though facing the main road, very close to many good eateries, easily accessible from anywhere in the city,

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Thank Chandra_Guntury
CPH Staff H, Duty Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Chandra Guntury, Thank you for your stay at Crowne Plaza Helsinki and for your great four star review! We are so pleased to hear that you enjoyed your stay with us. We hope next time your travels bring you to Helsinki, we will have the pleasure of having you as a guest again! Best Regards, Heidi Jalkanen Reception Crowne...

Reviewed 26 January 2017

Very good service from the hotel staff. Not too far from the city center, with a good price. Rooms are quiet. There is a nice park in front of the hotel for a walk. It is a chain so the good thing is it is very similar to other hotels from the same chain, the bad thing is also it...

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Thank Morse R
CPH Staff H, Duty Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Morse R, We want to thank you for your nice feedback and four star review. We are happy to hear that your stay at our hotel was pleasant and you liked our service. We hope to have the opportunity to welcome you again to our hotel in the future. Sincerely Yours, Mari Torkko Duty Manager

Bucharest, Romania
Reviewed 25 January 2017

The hotel is very close to the center, it is not new but very well kept. The rooms are big, nice, clean, wifi is excellent, breakfast is very very good(much above the average 4* hotels); you have a Finnair bus stop to/from the airport in front of the Hotel, and can reach the city center by foot in 10 min...

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Thank Catalin M
CPH Staff H, Duty Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Catalin M, We want to thank you for your nice feedback and a great five star review. We are so happy to hear that you enjoyed your stay with us and you liked our facilities and service. We have shared your kind words with our staff and we hope to have the opportunity to welcome you again soon to...

Reviewed 22 January 2017 via mobile

We stayed here for one night. Room was not well cleaned, but it was quiet. There were not enough towels in the room. Service and reception was poor. Expensive parking. I can't recommend this hotel, there are so many better choices in Helsinki with the same price.

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Thank 224hennai
CPH Staff H, Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear 224hennai, Thank you for choosing our hotel for your stay in Helsinki! I am very sorry to hear that we failed in our service promises during your stay with us. I will go through your feedback with our staff in order to improve in the future. I do hope though that you will continue to choose IHG hotels for...

Reviewed 17 January 2017

staff need to be more attentive, hotels ok, nice enough rooms good for town, nice park opposite and i know its a chain but really needs to work on customer service, even fake friendly would do!!!!! Gyms good, foods average. wont be heading there next time im in Helsinki

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Thank Noel M
CPH Staff H, Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Noel M, Thank you for your stay with us at Crowne Plaza Helsinki and for taking the time to share your comments. I am very sorry to read that we failed in our service performance during your stay with us. I will go through your feedback with our team in order to improve in the future. Despite our failure...

Turku, Finland
Reviewed 12 January 2017

Been there twice, because opposite the Opera House. One of the besr gyms in Helsinki.. The restaurant is not very good. Good rooms with good sound isolation. About 1,5 kilometres from downtown. Well connected.

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Thank madamesolo
CPH Staff H, Duty Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear madamesolo, We thank you for your nice four star review. We apologise if the service in our restaurant was not up to our standards. Your valuable feedback has been forwarded in order to continue improving our services in the future. We are happy to hear that you liked your room and our location. We hope to have the opportunity...

Swindon, United Kingdom
Reviewed 24 December 2016

One of the advantages of booking with an international chain, is that you know roughly what you're going to get and standards will be more or less consistent between locations. This, along with the relatively good position of the hotel within the city was one of the drivers for selecting the Crowne Plaza in Helsinki. However, on arrival, initially, I...

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Thank Richard B
Anna K, Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Richard B, Thank you for your stay with us at Crowne Plaza Helsinki and for taking the time to write a review afterwards. I am very sorry to read that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do...

London, United Kingdom
Reviewed 10 December 2016

I have stayed here couple of times and will be staying there again next week. So, I am sure you can imagine it is a good place and hence I am returning. Rooms are clean and purposeful. The conference facility in the hotel is very good but a bit tad expensive. I did not use all the facilities but there...

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Thank Kamesh_Rajaram
CPH Staff H, Duty Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Kamesh_Rajaram, We want to thank you for your kind feedback and such a nice review. We are happy to hear that you have enjoyd your stay with us and we hope to see you soon again. Sincerely Yours, Mari Torkko Duty Manager

Italy
Reviewed 4 December 2016 via mobile

Nice modern hotel. 15/20 minutes walk from downtown. There a little lake in front with a nice walk around and landscape. Personnel very kind, food was various and interesting but not generous if you have some appetite. Locals have dinner too. Very Nice overall.

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Thank AlessandroP
Anna K, Front Desk at Crowne Plaza Hotel Helsinki, responded to this review

Dear AlessandroP, Thank you for your stay with us and for your great five star review. I'm happy to hear that your stay with us was pleasant. We hope to see you again staying with us! Best Regards, Heidi Jalkanen Reception

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Crowne Plaza Helsinki - a premium business hotel in the centre of Helsinki - offers luxury service and comfort. Situated opposite the Finnish National Opera, close to the Finlandia Hall, Olympic Stadium and the Helsinki Fair Centre the Crowne Plaza Helsinki is one of the finest hotels in Helsinki.The hotel has 349 stylishly decorated modern rooms. In addition to the standard rooms, the hotel offers Crowne Plaza Club Rooms and Suites on the top floor, overlooking Helsinki city. There are also spacious and comfortable Junior Suites available. All rooms come with great beds, free high-speed broadband (ADSL), WiFi wireless internet access, a hospitality tray, ironing equipment and other comfortable amenities one expects to find in an upscale hotel. There is an extensive restaurant selection in the hotel: Mediterranean style a la carte Restaurant Macu, gastro-pub Fidel, Bar Code in the lobby and a banquet restaurant in conjunction with the Royal conference floor, featuring flexible conference facilities. The Crowne Plaza Helsinki hotel also offers a well-equipped Business Centre, stunning Forever Gym & Day Spa with Finnish Sauna, swimming pool and various Spa treatments. For guests coming by car we provide a garage with car wash service. Crowne Plaza Helsinki is a winner of the World Travel Awards, Finland’s Leading Hotel 2011, for the fourth consecutive year. ... more   less 

Additional Information about Crowne Plaza Hotel Helsinki

Address: Mannerheimintie 50, Helsinki 00260, Finland (Formerly Radisson SAS Hesperia Hotel Helsinki)
Region: Finland > Uusimaa > Helsinki
Price Range: $118 - $370 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Hotel Helsinki 4.5*
Number of rooms: 349
Reservation Options:
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Also Known As:
Crowne Plaza Helsinki
Helsinki Crowne Plaza
Hotel Style:
#11 Business Hotel in Helsinki
#15 Romantic Hotel in Helsinki
#17 Luxury Hotel in Helsinki
#22 Family Hotel in Helsinki
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Helsinki staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Helsinki staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper story rooms on the main façade offer spectacular views.”
 of 5 bubbles HappyFrogTravels, 6 Mar 2017 | Read review
“Club Rooms usually great value for money”
 of 5 bubbles elninomagico, 7 Feb 2017 | Read review
“I was on the eighth floor with a great view outside, but I left too early and went back too late in the evening to enjoy it.”
 of 5 bubbles JoelLeclair, 7 Feb 2017 | Read review
“Upgrade to a club room on the 9th floor”
  • bathroom
  • Club room desk
  • Club room bed
 of 5 bubbles Catalin222, 24 Jan 2017 | Read review
“Any of the club rooms on the 9th floor are worth the upgrade”
 of 5 bubbles richardbP1675BC, 24 Dec 2016 | Read review
5 of 5