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Cumulus Hakaniemi

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Cumulus Hakaniemi
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318 Reviews from our TripAdvisor Community

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Showing 159: English reviews
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Reviewed 1 week ago

Positive: Clean (off course very important). Good location: Metro, Bus, Tram at the doorstep. Negative: The breakfast area is to small during 'rush hour'. You have to sit shoulder to shoulder to eat. And that's not the best thing to do with strangers if you just woke up... Even on th 6th floor I could here some noise coming from...

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Helpful?
Thank Kokkie71
Cumulus-Hakaniemi, Receptionost at Cumulus Hakaniemi, responded to this review

Hello! Thank you for your feedback! Nice to hear that you enjoyed our location. Sorry to hear about your experience for breakfast. Breakfast area is quite small in the rush hour and we need to come up with a solution for that. Hope we see again!

Reviewed 4 weeks ago via mobile

The hotel is located where I was able to walk to the harbor, the two cathedrals and to the bus station. I took advantage of the breakfast each day and there were a variety of choices particularly for some one with a wheat allergy.

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Helpful?
Thank Rich G
Cumulus-Hakaniemi, receptionist at Cumulus Hakaniemi, responded to this review

Hi! Thank you for taking the time to give us important feedback. I'm very glad to hear that you enjoyed your stay with us and also liked your breakfast. Welcome again! Best regards, Sari reception

Magelang, Indonesia
Reviewed 12 January 2017

The hotel's location is very strategic. Bus from Airport stops just outside the hotel's door. So traveling to and from airport is very easy. Bus stops, tram stops and metro station are also around this hotel. Very easy to travel around Helsinki. That was also a square in front of this hotel, with stalls that sell breakfast, fruits, veggies, flower...and...

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Helpful?
Thank Travellermom0571
Cumulus-Hakaniemi, Reception at Cumulus Hakaniemi, responded to this review

Dearguest, Thank you for your visit! Thank you also for this great review. It is very lovely to hear that you enjoyed your stay all the way. Next time we recommend you our superior class room with much more space and other complimentary supplies. It is very important for us to collect direct guest feedback; there is no better way...

Stockholm, Sweden
Reviewed 26 December 2016 via mobile

Nothing extra fancy but nice, fresh room and breakfast (plus for hard bread, frozen yoghurt and berry smoothie) at a good price. Comfortable beds and pillows. Super close to trams and metro. Did not try the sauna.

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Helpful?
Thank Lena C
Cumulus-Hakaniemi, receptionist at Cumulus Hakaniemi, responded to this review

Hi! Thank you for the feedback. I'm so glad to hear you enjoyed your stay at our hotel. Welcome again! Best regards, Sari reception

Tbilisi, Georgia
Reviewed 22 November 2016 via mobile

The hotel is very okay. But the existing part is that they have Finnish sauna! Breakfast was just amazing! There is a fast food restaurant under the hotel. The receptionist vas nice and they had a storage room.

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Helpful?
Thank NickolasJoelLado
Cumulus-Hakaniemi, receptionist at Cumulus Hakaniemi, responded to this review

Hi! Thank you for visiting us and giving us feedback. I'm pleased to hear you enjoyed our sauna and breakfast. Welcome again soon! Best regards, Sari reception

Helsinki, Finland
Reviewed 25 October 2016

I wouldn't say this is a cheap hotel as the stantard room is roughly 150€/night but of course the hotels in Helsinki are quite expensive and atleast Cumulus Hakaniemi is located very well for a tourist. Stayed here one night and here are my pro's and cons: +Location, there are Metro-station under/next-to the hotel and also buses and Trams leaves...

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Helpful?
Thank Ilmo M
Cumulus-Hakaniemi, receptionist at Cumulus Hakaniemi, responded to this review

Hi Ilmo M! Thank you for writing us a very detailed review. I'm sure it will help other customers as well. I'm sorry the room was a bit dirty, I will report this to housekeeping. Hope to see you again! Best regards, Sari reception

Moscow, Russia
Reviewed 2 October 2016 via mobile

Really don't know about the hotel but McDonald's downstairs is terrible. Really dirty, smell like shed, and coffee is terrible..( Newer come to eat this place. There is great cafe Good Life Coffee not far from here.

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Helpful?
Thank Pavel V
Cumulus-Hakaniemi, Front Desk at Cumulus Hakaniemi, responded to this review

Dear Pavel, Thank you for sharing your experience. Hope to see you again - welcome! Sincerely, Henriikka/Front Desk

Leeds, United Kingdom
Reviewed 22 September 2016

The hotel was in an excellent location, with links to trams and the metro right outside. Our first night was a little noisy due to some work going on right outside, but it didn't go on too late in to the night, and wasn't an issue for the rest of the time there. The room was comfortable and the bathroom...

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Helpful?
Thank Dan H
Cumulus-Hakaniemi, Front Desk at Cumulus Hakaniemi, responded to this review

Dear Dan, Thank you for your visit in our hotel and yur valuable feedback. We are happy to hear you enjoyed your stay with us. Welcome again! Best Regards,Mira/Reception

Lancaster, United Kingdom
Reviewed 19 September 2016

Very disappointed no tea coffee in room could have upgraded but at cost of £25 pppn.Housekeeping left lot to be desired 2 days towels not left, 2 days bins not emptied and room not cleaned properly . Dirty glasses left and not cleaned. Complained and got voucher for free cup of tea or coffee Breakfast very strange, plenty of choice...

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Helpful?
Thank sheels62
Cumulus-Hakaniemi, Front Office Manager at Cumulus Hakaniemi, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Reviewed 13 September 2016

Get a superior room. Really spacious. Bathroom was great with heated floors, no less! The pillows were amazing, I wanted to take one home. Nice walk to the shops. Staff were friendly and helpful. 40 Euros to the airport which I didnt think was that bad as we had a lot of luggage.

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Helpful?
Thank Kym P
Cumulus-Hakaniemi, Front Office Manager at Cumulus Hakaniemi, responded to this review

Dear Kym P, thank you for your kind feedback. Great to hear that you liked our superior room and the pillows. Hope to see you as our guest soon again! Best regards, Emma/ Front Office Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Cumulus Hakaniemi

Address: Siltasaarenkatu 14, Helsinki 00530, Finland
Region: Finland > Uusimaa > Helsinki
Price Range: $109 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cumulus Hakaniemi 3.5*
Number of rooms: 152
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Also Known As:
Cumulus Hakaniemi Hotel Helsinki
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Questions & Answers

Here's what travellers have asked, with answers from Cumulus Hakaniemi staff and other travellers.
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4 months ago

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Questions? Get answers from Cumulus Hakaniemi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to breakfast early so you have room to sit”
 of 5 bubbles Kokkie71, 16 Feb 2017 | Read review
“Ask for a room higher up to minimise street noise”
 of 5 bubbles DanH632, 21 Sep 2016 | Read review
“Rooms from the yard side are really quiet, but the view is terrible.”
 of 5 bubbles Jameson2912, 5 Sep 2016 | Read review
“Room overlooking the busy square are a somewhat noisy, just consider asking for a rear-facing room if you are very sensitive.”
 of 5 bubbles dilbert1970, 3 Sep 2016 | Read review
“One facing the back of the hotel.”
 of 5 bubbles charlotte990, 2 Sep 2016 | Read review
5 of 5