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Hotel Haven

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Hotel Haven
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870 Reviews from our TripAdvisor Community

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Showing 649: English reviews
Sydney, Australia
Reviewed 10 July 2014

The Haven hotel in Helsinki is a wonderful, relaxing place to stay. Close walking distance to the city and harbour. Helpful staff and a beautifully renovated room. I would highly recommend this hotel.

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Helpful?
3Thank pussycat21
Jad L, Guest Relations Manager at Hotel Haven, responded to this review

Dear pussycat21, Thank you for your lovely review of Hotel Haven. We are glad that you have enjoyed your stay with us and found our hotel a relaxing plkace. Indeed we are in a walking distance from all the main sites. We look forward to welcome you again. Best regards, Jad Lian Guest relations manager Hotel Haven

New York
Reviewed 7 July 2014 via mobile

We just started staying at the group Small Luxury Hotels of The World and Hotel Haven being part of this nice little chain does not disappoint. It is a lovely small hotel with a charming bar area. I particularly liked the dark woods and all the dog pillows! My room was large and very comfortable. Only two minor complaints. Half...

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Helpful?
2Thank NewYorkBulldog
Jad L, Guest Relations Manager at Hotel Haven, responded to this review

Dear NewYorkbulldog, Thank you for this great review of our Hotel. We are so pleased that you found a home away from home. We are very proud to be the first Hotel in Finland to be member of Small Luxury Hotels of The World, our Haven bar is well known for its selections of the best rums and whiskies in...

Ringwood, United Kingdom
Reviewed 4 July 2014

Great hotel tucked behind the Main Street. Close to ferry, shopping and sightseeing. Brilliant breakfast. Funky rooms. Friendly staff. I don't need a view so I was not missing it. There may be more ostentatious places to stay but this suits me fine.

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2Thank AliTrev2
Moscow, Russia
Reviewed 24 June 2014 via mobile

We had a number of small inconvenient issues arise during our stay and the hotel staff was wonderful with assisting us. Whether it was booking a taxi or restaurant or retrieving items accidentally left behind the service here was outstanding! This also applied to the on site restaurants where we always arrived minutes before closing and never felt rushed. We...

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Helpful?
2Thank Spcooley
Jad L, Guest Relations Manager at Hotel Haven, responded to this review

Dear Spcooley, Thank you for taking the time to write your lovely review. We are glad to be of help and our concierges have the pleasure to assist with all issues that arise. We hope to welcome you back to Helsinki and to Hotel Haven. Kind regards, Jad Lian Guest relations manager Hotel Haven.

Dubai, United Arab Emirates
Reviewed 18 June 2014 via mobile

Stayed here for one night. hotel location was great, which is why we booked it in the first place. Rooms were clean, but very small. You could say they are cosy, but honestly I would prefer a room a bit bigger. Having stayed in a bunch of rooms in Europe, this was quite small compared to all. The breakfast selection...

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Helpful?
1Thank OVS83
Jad L, Guest Relations Manager at Hotel Haven, responded to this review

Dear OVS83, We thank you for your review of Hotel Haven. Our room categories are all different and the size actually of many rooms is of Finnish and European standards. our Lux category offer spacious rooms up to 49m2. We have forwarded your review to our restaurant team and we would like to note that our breakfast ingredients are almost...

Ennetbaden, Switzerland
Reviewed 17 June 2014

A very good hotel with an excellent location. The room was large enough with a good sized bathroom and wonderful shower. The beds were comfortable and the room very clean. I really liked the breakfasts with an excellent porridge, which I put Sea-Buckthorn berry jam, gosh darn good. The service was a bit hit or miss, even at dinner. The...

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Helpful?
1Thank JC505
Jad L, Guest Relations Manager at Hotel Haven, responded to this review

Dear JC505, Thank you for taking the time to write your review of Hotel Haven. We appreciate reading your detailed review of the breakfast and restaurants and we have forwarded your review to the selected department. Our inner court yard is truly a bliss in summer time as it is a quiet hideaway from the major tourist spot the market...

Melbourne, Australia
Reviewed 17 June 2014

A beautiful and spacious room, great free internet and great location. Breakfast was a little lacking and staff were a little standoffish, but all in all a great stay, Lacking the customer service to truly be worth 5 stars, but for a place like Helsinki this is probably one of the best you are going to get.

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Thank Catherine G
Bedford, New York
Reviewed 1 June 2014

The Hotel Haven is located at the end of the Esplanade near the water. It provided everything a traveler needs. The people at the reception desk were friendly and helpful. The room was spacious, well-appointed and, most importantly, quiet. The hotel has good internet service. Our room overlooked the harbor. The breakfast, which was included in the room charge, was...

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Helpful?
1Thank Leigh I
Brackley
Reviewed 30 May 2014

We travelled to Helsinki for a long weekend and arriving at the Hotel Haven made a great start to that time. This is a really stylish hotel and has the added surprise (for me) of two restaurants as part of the premises. Our room overlooked the harbour and was wonderfully spacious. Every member of staff we dealt with were open,...

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1Thank StephHitH
Greater Perth, Australia
Reviewed 29 May 2014

Nice hotel situated in the harbour area of Helsinki and close to the sights. Room was of good size and very clean with nice decoration. Breakfast was standard fare but satisfactory. Staff pleasant and helpful. Hotel offers free bikes which was useful to cover a large area quickly. This hotel should have amazing but I felt it somehow missed the...

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Helpful?
1Thank Annette C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Hotel Haven, Finland’s first member of the Small Luxury Hotels of the World chain, is designed to provide homely warmth, exclusive comfort and high-quality services for the discerning guest. The hotel with 77 individual and well-appointed rooms and premium restaurant and conference services is conveniently situated in the attractive setting of Helsinki’s Market Square.In the elegant yet cosy foyer, guests can relax by the fireplace and browse leisurely through the daily papers. ... more   less 

Additional Information about Hotel Haven

Address: Unioninkatu 17, Helsinki 00130, Finland
Region: Finland > Uusimaa > Helsinki
Price Range: $262 - $396 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Haven 5*
Number of rooms: 77
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, HotelTravel.com, Travelocity, Odigeo, Priceline, Agoda and Jetsetter so you can book your Hotel Haven reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Haven Hotel Helsinki
Hotel Style:
#1 Business Hotel in Helsinki
#5 Family Hotel in Helsinki
#6 Romantic Hotel in Helsinki
#7 Luxury Hotel in Helsinki
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Haven staff and other travellers.
6 questions
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Questions? Get answers from Hotel Haven staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overlooking harbour better.”
 of 5 bubbles 60Allison60, 10 Dec 2016 | Read review
“It seems all rooms are great!”
 of 5 bubbles 788DerekS788, 29 Nov 2016 | Read review
“Ask for a room away from the elevator, Very noisy in the room when people leave early in the morning and the are waiting for the elevator”
 of 5 bubbles PRvanVeen, 17 Nov 2016 | Read review
“No clues here - I was given a room and stayed only one night.”
 of 5 bubbles 320MikeB320, 18 Oct 2016 | Read review
“If you can, go for a room with a sea view”
 of 5 bubbles marjokay, 26 Sep 2016 | Read review
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