We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Haven

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Hotel Haven
Hotel Haven
Panoramas (17)
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

942 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 696: English reviews
Start your review of Hotel Haven
 Click to rate
Tampere, Finland
Reviewed 4 days ago NEW

Stayed in the beginning of may with friends. We had booked a grand deluxe room. When we made the booking, the website promised a free minibar when bookin a room of this category. Made the booking via telephone and asked about this amenity. Receptionist kindly explained that the room would indeed have a free minibar and told us about the...

 Report
Helpful?
Thank JennaMhe
KampCollectionHotels, Johtaja at Hotel Haven, responded to this review

Dear JennaMhe, I am deeply sorry for the situation with the information on our website. The promotion had indeed ended at the end of April, as it was stated on the website. The promotion, with the dates it was valid for, unfortunately was left for a few days longer in our website after the promotion ended, thus creating some misunderstandings....

Reviewed 2 weeks ago

We thoroughly enjoyed our stay in this elegant and charming little hotel. The room was spacious, beautifully decorated and very quiet due to perfect sound insulation. As an additional bonus we had a great view over the harbor! The staff were helpful, polite and friendly. Our special thanks to the lovely Russian speaking girl! The breakfast was very delicious and...

 Report
Helpful?
Thank Evgeny S
Reviewed 2 weeks ago via mobile

This is a high end hotel in a A1 location. Nice room with a fantastic view of the harbor. Cool Lobby bar with Helsinki's best selection of whiskey? Breakfast served buffet style with very good barista coffee to order. The breakfast rooms give an authentic feel of old upperclass Helsinki living space. Good value hotel.

 Report
Helpful?
Thank Valdemar M
Helsinki, Finland
Reviewed 2 weeks ago

Hotel Haven's location is hard to beat in Helsinki, it is in the very heart of the city and practically everything is within a walking distance. The rooms in the new wing have been built in a beautiful old building but are strikingly modern. The rooms are spacious and well equipped. The bathroom is large and offers all amenities. One...

 Report
Helpful?
Thank jtr9
Vantaa, Finland
Reviewed 2 weeks ago

This hotel has been excellent before, but this time there was couple little things wrong. Bathroom sliding door was broken, bathroom was not cleaned properly (there was some previous customer's hair pins) and the breakfast waitresses were really young and didn't know what to do.

 Report
Helpful?
Thank tonis32
Reviewed 2 weeks ago via mobile

This was my third time at Haven and it has been amazing every time! Haven is a small luxury hotel with perfect details - such as beautiful entrance hall, great towels, spacious rooms, welcoming gift/sweets, good breakfast etc. Haven is one of the best hotels I've ever seen! I stayed in prime superior room in the renovated part of the...

 Report
Helpful?
Thank Pia A
Geneva, Switzerland
Reviewed 3 weeks ago

This was our 2nd visit to the Haven and the welcome was excellent. This time we decided to splurge a little and asked for a room on the top floor - the 8th, we were assigned 801. The room was excellent with views across the market square across to the Presidential Palace and the Orthodox Cathedral with it's golden domes....

 Report
Helpful?
Thank 208Geordie
Oslo
Reviewed 3 weeks ago

Hotel Haven has a great location, offers high quality service and rooms are elegant and most important-quiet. You do not hear sounds from neighboring rooms, which is so relaxing. We were traveling with our toddler and really enjoyed our stay. He got comfortable baby cot and even own slippers and bathrobe. We all slept very good and the bed and...

 Report
Helpful?
Thank Lem0ngrass
St. Gallen, Switzerland
Reviewed 3 weeks ago

We felt very well in this location, everything was perfect - except the breakfast, which was a big mess on two days. Too many guests for the quantity of food, awful service, not able to supply new food or to organize fresh tables, really mismatching the quality you expect coming to such a hotel

 Report
Helpful?
Thank Peter M
Reviewed 3 weeks ago via mobile

We spent couples get away in Helsinki and stayed at this hotel. Hotel is really nice, centrally located with excellent service. Breakfast was nice with a lot of varieties to offer, a bit crowded. Only things that could be improved is the room temperature- if I was using the digital display right it only allowed 20 Celsius to be the...

 Report
Helpful?
Thank Juha S

825 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (424)
Viewed
Room/Suite (149)
Viewed
Bathroom (58)
Viewed
Dining (23)
Viewed
Hotel & Grounds (55)
Viewed
View from Room (9)
Viewed
Other (130)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (324)
Viewed
Comfort Room (34)
Viewed
Luxe Room (45)
Viewed
Luxe Seaview Room (41)
Viewed
Dining (92)
Viewed
Style Room (38)
Viewed
Suite (47)
Viewed
The Hotel (27)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (77)
Viewed
Room/Suite (7)
Viewed
Hotel & Grounds (49)
Viewed
Dining (10)
Viewed
View from Room (2)
Viewed
Bathroom (1)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (6)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Helsinki hotels
Vironniemi
Hotel Kamp
Hotel Kamp
#6 of 63 in Helsinki
1,275 reviews
Hotel F6
#1 of 63 in Helsinki
312 reviews
Fabian Hotel
#2 of 63 in Helsinki
1,101 reviews
Show Prices
Show Prices
Show Prices
Hotel Lilla Roberts
#3 of 63 in Helsinki
393 reviews
Vironniemi
GLO Hotel Kluuvi Helsinki
Klaus K Hotel
#15 of 63 in Helsinki
1,284 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel Haven, Finland’s first member of the Small Luxury Hotels of the World chain, is designed to provide homely warmth, exclusive comfort and high-quality services for the discerning guest. The hotel with 77 individual and well-appointed rooms and premium restaurant and conference services is conveniently situated in the attractive setting of Helsinki’s Market Square.In the elegant yet cosy foyer, guests can relax by the fireplace and browse leisurely through the daily papers. ... more   less 

Additional Information about Hotel Haven

Address: Unioninkatu 17, Helsinki 00130, Finland
Region: Finland > Uusimaa > Helsinki
Price Range: $258 - $567 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Haven 5*
Number of rooms: 77
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA, HotelQuickly and Hotel.de so you can book your Hotel Haven reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Haven Hotel Helsinki
Hotel Style:
#1 Business Hotel in Helsinki
#5 Family Hotel in Helsinki
#6 Romantic Hotel in Helsinki
#8 Luxury Hotel in Helsinki
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Haven staff and other travellers.
8 questions
Ask a question

See all questions (8)

Questions? Get answers from Hotel Haven staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask a room with seaview”
tonis32, 7 May 2017 | Read review
“It depends on how much you wish to pay.”
208Geordie, 4 May 2017 | Read review
“We were happy with our sea view room on 6th floor”
Lem0ngrass, 3 May 2017 | Read review
“view is not an issue”
spbspb, 27 Apr 2017 | Read review
“Junior suite was lovely.”
264traceyw, 14 Apr 2017 | Read review
5 of 5
Booking.com
USD 256* /night
View Deal
AMOMAUSD 500
Expedia.comUSD 256
Hotels.comUSD 256
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates