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Original Sokos Hotel Kuusamo

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56 Reviews from our TripAdvisor Community

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Showing 37: English reviews
switzerland
Reviewed 1 week ago

I got a taxi from the airport for 20euros and found the hotel was quite central. I'd booked a twin room but was given a single with my own private sauna in the bathroom, which was nice and no extra cost! the room was very clean, bed quite comfortable and some european channels on the tv. the only negative was...

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Helpful?
Thank serena99
HilkkaK_11, Johtaja at Original Sokos Hotel Kuusamo, responded to this review

Dear serena99, Thank you for visiting Kuusamo and choosing our hotel, and thank you also for taking time to review us. Hope that you had a lovely time and got some really nice photos as well. Have a nice winter and welcome again to our winter wonderland!

Reviewed 1 week ago

It was by far the worst accommodation in your hotel. The conduct of security personnel was unacceptable. Every evening from 9.30pm chased our children to go to their beds. We had a nightmarish evening 31/12 the advent of the new year, we called the local police to explain the unacceptable behavior of your staff. After we stayed in Rovaniemi where...

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Helpful?
Thank νικος Σ
HilkkaK_11, Sales executive at Original Sokos Hotel Kuusamo, responded to this review

Dear νικος Σ, Thank you for you stay and given feedback. We are very sorry for the bad experience at the restaurant. New Year's Eve is a very busy night and the restaurant's security personnel have to be on alert all the time since lot of people is moving around and there might be many kind of disorder. This is...

Helsinki, Finland
Reviewed 1 week ago via mobile

This was the second time in this hotel. Service was again good. Staff is really friendly. We had a room with sauna. IT takes about 40min to get the sauna the good level of heat. Room could have been a bit more clean. There was dust everywhere. Otherwise it was clean. Beds were good to sleep. Hope they would refresh...

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Helpful?
Thank Marja M
HilkkaK_11, Johtaja at Original Sokos Hotel Kuusamo, responded to this review

Dear Marja M, Thank you so much for visiting Kuusamo and staying in our cozy hotel! Happy to read that our friendly staff succeeded with the service, but I do apologize for the dusty room and for the breakfast not being as good as it was the previous visit of yours. We will do our best to improve and learn...

Kuopio, Finland
Reviewed 4 September 2016

Hotel is pretty near to the highway so we decided to make our stop here. We'd to wait a little while for the lady in the reception to emerge from her hide. She obviously wasn't thrilled to have few asking about discount room reservation. Service on reception, even on my standards, was cold and excessively slow. Room for three, which...

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Helpful?
Thank Juho K
HilkkaK_11, Johtaja at Original Sokos Hotel Kuusamo, responded to this review

Dear Juho K, Thank you for visiting our hotel and taking time reviewing us. Great reading that you liked our decor both in hotel room and restaurant. I am sorry that we didn’t succeed with welcoming you to our hotel, since we really try to take good care of our guests, which is the most important mission we have! Sorry...

Newcastle upon Tyne, United Kingdom
Reviewed 30 July 2016

Quite a large but comfortable stay with pleasant and peaceful rooms and offering fairly standard food. I was traveling with a group on a birding tour and was quite happy with my stay for three nights although I have to say it would not be a hotel I would pick if I was staying alone. An average hotel and an...

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Helpful?
Thank Brian M
HilkkaK_11, Johtaja at Original Sokos Hotel Kuusamo, responded to this review

Dear Brian M, Thank you for your visit and for taking time to review our hotel. Hope you had a bird rich visit, since we have a rich fauna and some otherwise rare birds can be spotted here in beautiful Kuusamo.

Helsinki, Finland
Reviewed 17 July 2016 via mobile

We stayed one weekend. Hotel staff is very friendly and helpfull. Hotel has bikes to borrow. You can enjoy walk around the lake. Breakfast was very good, even If you go just before closing they still have everything to serve, and the food is warm. Coffee was a bit too strong for my taste. If you have a glutenfree or...

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Helpful?
Thank Marja M
HilkkaK_11, Johtaja at Original Sokos Hotel Kuusamo, responded to this review

Dear Marja M, Thank you for taking time to review our hotel. I am glad to read that you enjoyed your stay and for recommending us. Have a nice summer and welcome again!

Reviewed 10 July 2016 via mobile

Stayed 4 nights with wife. Service at the reception was very friendly. Breakfast was pretty standard. Hotku restaurant we tried only once as we were not impressed with the soup first night and the table was sticky. Luckily there was Martina restaurant close by, with excellent food. Room had no airconditioning, but we were lucky to have a balcony enabling...

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Helpful?
Thank Pasi M
HilkkaK_11, Johtaja at Original Sokos Hotel Kuusamo, responded to this review

Dear Pasi M, Thank you for staying in our hotel with your wife and thank you also for this review. I apologize that we didn’t succeed with the service of food and cleaning during your visit. I really apologize since usually our cleaners get good feedback for their important work. We have reviewed your feedback with our staff and are...

Belfast, United Kingdom
Reviewed 25 June 2016 via mobile

We were unfortunate to arrive in Kuusomo on the day the Finns celebrate Midsummer - so everything in this small town was closed. At check in, we were also told the restaurant and bar in the hotel would close at 7pm. So our stay here became basically an overnight motel experience and I'm just glad we are moving on. As...

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Helpful?
Thank Moira670
HilkkaK_11, Johtaja at Original Sokos Hotel Kuusamo, responded to this review

Dear Moira670, That is so true that our town is a little bit quiet during Midsummer, although I heard on the news that it is becoming more common in Finland to spend also this holiday in cities as well. I am sorry on your behalf that your stay was unfortunate with this lack of services. Our hotel is situated in...

Staffordshire
Reviewed 23 June 2016

Large modern hotel with lake behind. Thge room was fine and clean with a nice en-suite and was ideal for a couple of nights. The staff were very friendly and the buffet style dinner and breakfast were reasonable but not special. Kuusamo is in a lovely area and this was ideal for a short visit.

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Helpful?
Thank Staffsmartin
HilkkaK_11, Johtaja at Original Sokos Hotel Kuusamo, responded to this review

Dear Staffsmartin, Thank you so much for visiting Kuusamo and I’m glad to read that you enjoyed your stay in our hotel, you are most welcome again. I couldn’t agree more with you, Kuusamo really is situated in this lovely area, it is worth visiting during all our seasons.

Oxford
Reviewed 31 March 2016

Large friendly hotel, rooms comfortable, TV, en suite, but no drink making facilities. Has hairdryer, iron and board. Restaurant serves extensive breakfasts, Finish cuisine for lunch and dinner. Walking distance to town and shops. In ski season Ski bus stops here for Ruka Ski resort. Warm in hotel when minus 22 Celcius outside!

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Helpful?
Thank OxfordOwlman

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Modern hotel with restaurant, bar & saunas located in lakeside park near town center; 1 km to bus station; 6 km to KAO airport. SkiBus connection (usually from the middle of November to first of May) to Ruka ski resort. ... more   less 

Additional Information about Original Sokos Hotel Kuusamo

Address: Kirkkotie 23, Kuusamo 93600, Finland
Region: Finland > Northern Ostrobothnia > Kuusamo
Price Range: $121 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Original Sokos Hotel Kuusamo 3*
Number of rooms: 179
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Questions & Answers

Questions? Get answers from Original Sokos Hotel Kuusamo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“some have their own private sauna!”
 of 5 bubbles serena99, 9 Jan 2017 | Read review
“Try to minimise the walk between the hotel lobby/reception and a room by requesting a room nearer to the lobby”
 of 5 bubbles Wildbirder, 6 Mar 2015 | Read review
“We booked a superior room. Go for a higher floor the fifth was quiet”
 of 5 bubbles Birdman44, 4 Jun 2014 | Read review
“Premier room - great to have a balcony, even for the 1 minute you are able to step outside!”
 of 5 bubbles FrankieMacks, 13 Apr 2014 | Read review
“Main building is closer to receiption/food/wifi but the other buidings would be quieter.”
 of 5 bubbles charlie_hobbes, 29 Apr 2013 | Read review
5 of 5
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