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First Hotel Copenhagen

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First Hotel Copenhagen
First Hotel Copenhagen
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701 Reviews from our TripAdvisor Community

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Showing 358: English reviews
Slagelse, Denmark
Reviewed 3 February 2017

Had a business room for 3 days during the CIFF fair. Everything worked fine, customers enjoyed the great location and excelent service. Very helpfull and friendly staff, which did their very best to get us feeling comfertable..

Review collected in partnership with FirstHotels.com
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Helpful?
Thank holger343
FirstHotelCopenhagen, Guest Relation Assistant at First Hotel Copenhagen, responded to this review

Dear Holger, Wow, thank you so much for the 5 point performance. I am very proud and happy that everything worked perfectly. I will pass your kind words on to my colleagues. Thank you. You are more than welcome to return. Next time you need us, just let us know. You may have a wonderful day. Best regards Vicky

Vestby Municipality, Norway
Reviewed 2 February 2017

Celan, but that is it. no early check in, bad breakfast, borring menu in restaurant. no minibar, smal Television, noice from trafic. no almost emty for Food at breakfast at 0815 in the morning. ignored by the staff

Review collected in partnership with FirstHotels.com
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Helpful?
Thank cg522
FirstHotelCopenhagen, Guest Relation Assistant at First Hotel Copenhagen, responded to this review

Thank you very much for your review. I am very sorry for the inconvenience you have had at your stay. I will pass on your feedback to the respective departments, so you will not experience this twice. You may have a wonderful day. Best regards Vicky

Esbjerg, Denmark
Reviewed 30 January 2017

Missed a fridged in the room,. 1 free bottle of water in the room, no coffee or the in the room - it cost dkkr. down in the reception Gladly I stayed at the 5. floor because off the noise from busy street down below, and if I should have had a room on the other side with waterview it...

Review collected in partnership with FirstHotels.com
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Helpful?
Thank 762mariannep
FirstHotelCopenhagen, Guest Relation Assistant at First Hotel Copenhagen, responded to this review

Dear Marianne, Thank you so much for your review. For your next visit you can consider to upgrade to a superior room. Here we have both a fridge (you have to make a request for a fridge) and the/ coffee facilities included. I am really sorry to hear that there was not enough soap in the bathroom. That is of...

Svendborg, Denmark
Reviewed 2 January 2017

The reseptionist focused on my credit card and the depositum- pay. The room and bathroom was totaly cold , AS the wether. Lack of the and coffe on the room, dispite the High Price for the room A sandwich i the lobby was old, dry and expensive. The breakfast menu was very good !

Review collected in partnership with FirstHotels.com
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Helpful?
Thank ole m
FirstHotelCopenhagen, Guest Relation Assistant at First Hotel Copenhagen, responded to this review

Dear Ole, Thank you so much for your review. I am very sorry to hear about your bad experience. It is absolutely not okay that the room was cold. Our sandwiches are homemade and are allowed to stay in the fridge for 3 days only. However I am very sorry that your sandwich was dry. I will pass on your...

Hornslet, Denmark
Reviewed 29 December 2016

The hotel is beautiful and very modern. The rooms are a good size and very clean and tidy. The bathroom is a good standard for the Price. The breakfast is exceptional with lots to choose from and very friendly staff.

Review collected in partnership with FirstHotels.com
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Helpful?
Thank valeriesA2144QP
FirstHotelCopenhagen, Guest Relation Assistant at First Hotel Copenhagen, responded to this review

Thank you so much for this wonderful review. I am very proud to hear that it is your 3rd time staying with us, it means a lot to us. I will pass on your feed back to both housekeeping and the restaurant, to let them know how happy you are. You may have a wonderful day and see you next...

Feluy, Belgium
Reviewed 22 December 2016

This hotel was very good to start a citytrip. Staff very friendly and helpful. Hotel very clean. Room was spacious and had everything we needed. A little too far from the center but you can easily get the boat or the bus

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Helpful?
Thank DMuriel
FirstHotelCopenhagen, Guest Relation Assistant at First Hotel Copenhagen, responded to this review

Thank you very much for your review. I am so glad to hear that you had a wonderful experience. We really hope to see you again next time you are in Copenhagen. You may have a nice day and a happy new year. Best regards Vicky

Leicester, United Kingdom
Reviewed 12 December 2016 via mobile

stayed as part of English coach holiday tour. have to say first impression after two day journey wasn't great when we entered our room to find it had not been cleaned/made up from previous occupants. however we were swiftly transferred to another room which was lovely. spotlessly clean and very comfortable. staff could not have been more friendly and helpful....

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Helpful?
2Thank kimhQ7187YF
FirstHotelCopenhagen, Guest Relation Assistant at First Hotel Copenhagen, responded to this review

Dear Kim, Thank you very much for your fantastic review. I am pleased to hear that you got it all solved out in a hurry and you got a nice clean room. Nice to know that our staff took good care of you all the way through your stay. I am so glad to hear that our soundproofing windows are...

Reviewed 1 December 2016

I came to Copenhagen on business with a group, and was booked to First Hotel. I didnt have time to explore it too much, but for me a hotel is for good sleeping, a good breakfast, central location and pleasant service. First hotel offers all of these, in addition to prices that are really not too bad. PS. There is...

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Helpful?
Thank Håkon R
FirstHotelCopenhagen, Guest Relation Assistant at First Hotel Copenhagen, responded to this review

Dear Håkon, Thank you very much for your fantastic review. I am very pleased that you had a wonderful time staying here on your business trip. It is so important to relax and have fun in your sparetime also when you are away from home. So I am happy to hear that you found our pool table. I really hope...

Edinburgh, United Kingdom
Reviewed 28 November 2016

Although some 15 minutes from the city centre this hotel is a good base as it is a fast reliable bus route. Clean comfortable with friendly helpful staff and serving a great buffet breakfast which is enough to last the day. Dinner is however poor value for money and not recommended. Best to take the bus up the road and...

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Helpful?
Thank Nicholas R
FirstHotelCopenhagen, Guest Relation Assistant at First Hotel Copenhagen, responded to this review

Dear Nicholas, Thank you very much for your review. I am very pleased to hear that you had a great stay. I am very happy to hear that the little distance to the city center did not matter. That is also our experience from other guests. I am very sorry about your poor experience with dinner. I will pass on...

Malmo, Sweden
Reviewed 22 November 2016

Excellent service, clean and fresh rooms, nice breakfast, relax area and gym plus free parking. A little bit off site and to reccomend if you go by car. Railroadtracks behind the hotell with freight trains during the night. All together OK.

Review collected in partnership with FirstHotels.com
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Helpful?
1Thank torbra
FirstHotelCopenhagen, Guest Relation Assistant at First Hotel Copenhagen, responded to this review

Thank you very much for your review. It is a honor to pass on your feedback to my colleagues. I am really happy to hear that you do not find it a problem with the railroad behind the hotel. I hope to see you again in the future. Rather sooner than later. You may have a wonderful day. Best regards...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
First Hotel Copenhagen is a city center business-friendly hotel in Copenhagen conveniently located in the business district. Bella Center is nearby and you will be within easy reach of Copenhagen City Hall and Tivoli Gardens. Also close by are Stroeget and Ny Carlsberg Glyptotek. Highlights include a health club. This Copenhagen hotel has its own restaurant serving breakfast, lunch and dinner where you will find a selection of items to try. If you are in need of rest and relaxation, you can find spa services, a spa tub and a sauna on offer. Guests can also enjoy drinks as there is a bar/lounge. Multilingual staff at the 24-hour front desk can provide concierge services and tour/ticket assistance. Guests can make use of the free high-speed wired and wireless Internet access, allowing you to easily keep in touch with those back home. Guests staying at this hotel on a business trip have all sorts of support , from a business center to a conference center, as well as computer rentals, audio-visual equipment and a fax machine. Onsite parking is available at this hotel, subject to charges. Other amenities include laundry facilities, a safe deposit box at the front desk, dry cleaning/laundry services, complimentary newspapers in the lobby and air conditioning in public areas ... more   less 

Additional Information about First Hotel Copenhagen

Address: Molestien 11, Copenhagen 2450, Denmark
Region: Denmark > Zealand > Copenhagen
Price Range: $171 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — First Hotel Copenhagen 4*
Number of rooms: 215
Reservation Options:
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Also Known As:
1st Hotel Copenhagen
Clarion Copenhagen
Clarion Hotel Copenhagen
Copenhagen Clarion
Hotel Style:
#7 Spa Hotel in Copenhagen
#14 Luxury Hotel in Copenhagen
#26 Romantic Hotel in Copenhagen
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Questions & Answers

Here's what travellers have asked, with answers from First Hotel Copenhagen staff and other travellers.
6 questions
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Questions? Get answers from First Hotel Copenhagen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing south have good views”
 of 5 bubbles JensPetterStrommen, 19 Mar 2017 | Read review
“They offer superior rooms that provide a view of the water. I did NOT have one of those.”
 of 5 bubbles kevinhargrove, 9 Nov 2016 | Read review
“book room away from street to avoid traffic noise. Don't miss that breakfast !”
 of 5 bubbles globetrotter897, 19 Oct 2016 | Read review
“No coffee making faclities. No safe box. No bath room slippers. No room tempeture control in room. Hugh and uncomfortable pillow ”
 of 5 bubbles rohant525, 25 Aug 2016 | Read review
“Rooms at the front of the hotel overlook a very busy road.”
 of 5 bubbles Dorvic, 14 Aug 2016 | Read review
5 of 5