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First Hotel Grand

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1 room 2 adults 0 children
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First Hotel Grand
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736 Reviews from our TripAdvisor Community

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Showing 392: English reviews
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Reviewed yesterday NEW

Thos is a very lovely hotel with very nice staff. Clean og modern rooms in a hotel that has a history in the town Odense. Nothing to complain about and we will absolutety come back again. And you are in the middel of everything.

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Thank jeannep446
Hedensted
Reviewed 1 week ago

God location. Unfotunately no information about inhouse fitness room. Room was very clean but it needed a make over. Nice beds, dows and pillows. Delicious breakfast. Much novice from the street during the night.

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Helpful?
Thank dobo425
Mette H, Front Office Manager at First Hotel Grand, responded to this review

Dear dobo425 . Thank you very much for your review after your stay at First Hotel Grand. Our guests' feedback is very important to us, and I am very happy that you enjoyed our hotel, breakfast and location. Sorry to hear you weren't properly informed of our fitness room, I apologize for this! I look forward to wishing you welcome...

London
Reviewed 1 week ago

Very friendly and helpful staff, always ready to help you with a smile and good humour. Perfect location, one can walk everywhere. The hotel itself is lovely and pretty and old looking, which fits just into the Odense experience. I would defo book it again :)

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Thank Nadja O
Mette H, Front Office Manager at First Hotel Grand, responded to this review

Dear Nadja O . Thank you very much for your positive review after your stay at First Hotel Grand. Our guests' feedback is very important to us, and I am very happy that you enjoyed your stay with us. I look forward to wishing you welcome back at First Hotel Grand. Best regards, MetteH.

Copenhagen
Reviewed 1 week ago

We had a very positive experience. The hotel is located in a historic building, very well maintained, and centrally located.The room is comfortable, clean, and cozy. The breakfast is really good, with a variety of choices. The staff is friendly and helpful. Overall, great choice for the price.

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Thank 553dino
Mette H, Front Office Manager at First Hotel Grand, responded to this review

Dear 553dino . Thank you very much for your positive review and kind words. Our guests' feedback is very important to us, and I am very happy that you enjoyed your stay with us. I look forward to wishing you welcome back at First Hotel Grand. Best regards MetteH.

Tygelsjö
Reviewed 1 week ago

Hotel resides in an older building. We had a king size (180x200cm) bed in our single room with a 2-person sofa and a single bed more for a junior. The bathroom is spacious but the water pressure is poor and the windows should be changed out for newer double pane windows to insulate the bathroom and bedroom better. We had...

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Helpful?
Thank jcswede316
Mette H, Front Office Manager at First Hotel Grand, responded to this review

Dear jcswede316, Thank you very much for your feedback regarding your stay with us at First Hotel Grand. I really do appreciate that you took the time to evaluate us, and I can assure you that we will focus on improving the issues you're mentioning. Please accept my sincere apology for the inconvenience during your stay. Best regards MetteH., Front...

Copenhagen, Denmark
Reviewed 2 weeks ago

Stayed with my wife and two small sons. The front desk was very kind, and the hotel location in perfect. Nothing to complain about, and everything was great quality (room, cleaning, breakfast etc.); All in all, top rating!

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Thank janheyde
Mette H, Front Office Manager at First Hotel Grand, responded to this review

Dear janheyde, Thank you very much for your positive feedback regarding your stay at First Hotel Grand. Our guests' feedback is very important to us, and I am very happy that you enjoyed your stay with us. I look forward to welcoming you back at the First Hotel Grand. Best regards, Mette Hafstrøm

Reviewed 2 weeks ago via mobile

Stayed for 2 days. Room was massive, which was great, but furnished unimaginitively. Bathroom was nice however, toilet was not quite clean. Breakfast buffet was absolutely delicious and staff were super friendly. Piano in the dining room was great too. Annoyingly, there was no where I could plug in the supplied hair dryer in the bathroom.

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Helpful?
Thank Muhammed S
Mette H, Front Office Manager at First Hotel Grand, responded to this review

Dear Muhammed, Thank you very much for your feedback regarding your stay at First Hotel Grand. I appreciate very much that you took the time to evaluate us. I'm glad you liked our breakfast and the service fromour staff. I'm sorry that we did not meet your expectations regarding the room standard. My responsible manager and I will look into...

Prague, Czech Republic
Reviewed 2 weeks ago via mobile

I like the style of the hotel, it has its soul and feeling ... not very modern, not anonymous, ithas its 'old times' atmosphere ... good place to go, stay there and feel spirit of Odense Located on walking distance from main train station and in downtown, so perfect location Staff is very friendly, open, always smiling...

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Helpful?
Thank smu_prg
Mette H, Front Office Manager at First Hotel Grand, responded to this review

Dear smu_prg, Thank you very much for your positive review after staying with us at First Hotel Grand. Our guests' feedback is very important to us, and I am very happy that you enjoyed your stay with us. I look forward to wishing you welcome back at First Hotel Grand. Best regards, Mette Hafstrøm

Manchester, United Kingdom
Reviewed 2 weeks ago

Room was a little small, but quite well appointed, the hotel is a lovely, quaint sort of place, very helpful staff, wonderful barman who knew a fantastic amount about cocktails. Would happily recommend to anyone!

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Thank karls15
Mette H, Front Office Manager at First Hotel Grand, responded to this review

Dear karls15, Thank you very much for your positive feedback regarding your stay at First Hotel Grand. Our guests' feedback is very important to us, and I am very happy that you enjoyed your stay with us. I look forward to wishing you welcome back at First Hotel Grand. Best regards, Mette

Nibe, Denmark
Reviewed 3 weeks ago

Nice hotel in the center of Odense. The location is reflected on the Price. The staff was friendly and the breakfast was fine. The bar is good, however I was there on a Monday night. It is not the night where you meet the most people :-)

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Thank A8458HLpeterg
Mette H, Front Office Manager at First Hotel Grand, responded to this review

Dear A8458HLpeterg , Thank you very much for your review after your stay at First Hotel Grand. I am pleased to read that you liked our location,breakfast and staff. Our guests' feedback is very important to us, and I am very happy that you enjoyed your stay with us. I look forward to welcoming back at the First Hotel Grand....

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
First Hotel Grand in the heart of Odense has been the city's most illustrious hotel since 1897. First Hotel Grand has undergone major remodeling and has reopened as one of Scandinavia's most stylish and classical hotels in keeping with its time-honored reputation as Odense's premiere hotel. Located in the heart of Odense and restored to its original grace with state-of-the-art conference facilities, First Hotel Odense is a palatial hotel and the perfect choice for travelers on romantic city breaks as well as discerning businesspeople. ... more   less 

Additional Information about First Hotel Grand

Address: Jernbanegade 18, Odense 5000, Denmark
Region: Denmark > Funen and Islands > Odense
Price Range: $159 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — First Hotel Grand 4*
Number of rooms: 137
Reservation Options:
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Also Known As:
1st Hotel Grand Odense
First Grand Odense
Odense First Grand Hotel
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Questions & Answers

Here's what travellers have asked, with answers from First Hotel Grand staff and other travellers.
1 question
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Questions? Get answers from First Hotel Grand staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They are doing renovations at this time, so just check with hotel about noise in the area of your room.”
moirap504, 23 Nov 2016 | Read review
“Inner courtyard is quieter”
AmberK, 5 Oct 2016 | Read review
“Don't choose a room”
michael-rothmann, 22 Aug 2016 | Read review
“Higher rooms not facing the street may be quieter.”
jtraveller23, 23 Jun 2016 | Read review
“Book away from the shopping street side of the hotel. FYI hotel is a easy 10 minute roll to the Central Station”
301Don, 17 Jun 2016 | Read review
5 of 5