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04/10/2017 05/10/2017
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    smartline Neptuno Beach

    3st Vagias, Heraklion, Crete 714 14, Greece
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    Lowest prices for your stay
    04/10/2017 05/10/2017
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    USD 122*
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    Traveller (331)
    Pool & Beach (106)
    Room & Suite (76)
    Capsis Astoria Heraklion Hotel
    825 reviews
    #14 of 58 hotels in Heraklion
     
    Atrion Hotel
    452 reviews
    #15 of 58 hotels in Heraklion
     
    Iraklion Hotel
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    Kastro Hotel
    555 reviews
    #7 of 58 hotels in Heraklion
     
    Overview
    • Excellent48%
    • Very good37%
    • Average12%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “sea urchins” (11 reviews)
    “pool bar” (22 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Family Rooms
    Poolside Bar
    Concierge
    Laundry Service
    Kids Club
    3.5 Star Hotel
    All hotel details
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    Capsis Astoria Heraklion Hotel
    825 reviews
    #14 of 58 hotels in Heraklion
     
    Atrion Hotel
    452 reviews
    #15 of 58 hotels in Heraklion
     
    Iraklion Hotel
    285 reviews
    #17 of 58 hotels in Heraklion
     
    Kastro Hotel
    555 reviews
    #7 of 58 hotels in Heraklion
     
    Rooms
    4 Oct.5 Oct.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (396)
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    1 - 5 of 196 reviews

    Reviewed 2 weeks ago via mobile

    I have just returned from a 2 week stay here and would go back tomorrow if I could. The rooms we had were newly renovated with plenty of room and a fantastic sea view. All the staff were friendly and welcoming and the ladies on...More

    1  Thank Samantha G
    Response from General Manager Z, Manager at smartline Neptuno BeachResponded 1 week ago

    Dear Mrs. Samantha Thank you so much for your stay with us and your lovely feedback It’s a great pleasure for all staff to know, that their efforts have very much contributed to your holiday experience and satisfaction Animation team is happy to read that...More

    Reviewed 3 weeks ago via mobile

    Lovely hotel, always a sun bed free by the pool at anytime of the day. Food is lovely and plenty to choose from. Entertainment team fantastic especially Izabella who we enjoyed the aqua gym with most days, she works very hard. Cleaning staff do a...More

    1  Thank Sam W
    Response from General Manager Z, Manager at smartline Neptuno BeachResponded 1 week ago

    Dear Mr. Sam , Thank you so much for your stay with us and your lovely feedback We are really happy to read that you have enjoyed your stay with us in most all offered services. At the same time we are really sorry not...More

    Reviewed 3 weeks ago via mobile

    Food: not good at all. Not even their specialities are not cooked well. And, we have found hair in the food. Silence: missing completely. They are clean up the rooms at mid of day when people are trying to rest and get a sleep. The...More

    Thank Ciornei M
    Response from General Manager Z, Manager at smartline Neptuno BeachResponded 3 weeks ago

    Dear Guests, Thank you for your stay with us and your personal opinion. Thank you even more for writing your review 1 day before your departure and you have given us the chance to discuss all mentioned matters with you. We are very much disappointed...More

    Reviewed 3 weeks ago

    Good wifi, helpful, kind staff, clean hotel, good for families as well. Always have sunbeds and umbrellas, clean beach. Nice pool area and bar, delicious food. Heraklion is 15 minutes by bus, bus stop 1 minute walk from the hotel.More

    2  Thank erent100
    Response from General Manager Z, Manager at smartline Neptuno BeachResponded 1 week ago

    Dear Guests Thank you for your stay with us and your kind feedback We are delighted having managed to meet your expectations. All your kind comments will be shared with the staff. We are looking forward to welcoming you back in the future Warm wishes...More

    Reviewed 4 weeks ago

    If you're looking for a relaxing holiday, on a gorgeous beach, in a clean hotel with good food and lovely staff, then this is it. The rooms are small, but modern and have everything you need. No fighting for sunbeds, plenty of space around the...More

    1  Thank Dawn M
    Response from General Manager Z, Manager at smartline Neptuno BeachResponded 4 weeks ago

    Dear Guests, Thank you for your stay with us and your wonderful feedback. We are delighted having managed to meet your expectations and offer you a relaxing family holiday All your kind comments will be shared with the team and especially with Costas, Anna, Isabella...More

    Capsis Astoria Heraklion Hotel
    825 reviews
    #14 of 58 hotels in Heraklion
     
    Atrion Hotel
    452 reviews
    #15 of 58 hotels in Heraklion
     
    Iraklion Hotel
    285 reviews
    #17 of 58 hotels in Heraklion
     
    Kastro Hotel
    555 reviews
    #7 of 58 hotels in Heraklion
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Breakfast included
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Multilingual Staff
    • Laundry Service
    • Concierge
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • USD 86 - USD 191 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 On the Beach Hotel in Heraklion
    • #9 Family Hotel in Heraklion
    • #10 Romantic Hotel in Heraklion
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 135
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, Travelocity, Orbitz, TripOnline SA, Cancelon, Hotwire, Cheap Tickets and HotelQuickly so you can book your smartline Neptuno Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Greece >
    • Crete >
    • Heraklion Prefecture >
    • Heraklion
    • Also Known As
    • Mareblue Neptuno Beach Hotel Amoudara ,
    • Neptuno Mareblue Hotel ,
    • Neptuno Mareblue Resort All Inclusive ,
    • Smartline Neptuno Beach Heraklion, Crete
    Add Photo Photos
    Traveller (331)
    Pool & Beach (106)
    Room & Suite (76)
    Dining (44)
    Hotel & Grounds (202)
    Bathroom (16)
    Family and Play Areas (4)
    Business Centre & Event Rooms (1)
    Nearby
    Atrion Hotel
    452 reviews
    3.96 km away
     
    Kastro Hotel
    555 reviews
    4.01 km away
     
    Iraklion Hotel
    285 reviews
    3.65 km away
     
    Capsis Astoria Heraklion Hotel
    825 reviews
    4.33 km away
     
    Nearby Restaurants
    Aris Katerina
    164 reviews
    .07 km away
    Auto Stop Cafe
    25 reviews
    .13 km away
    Taverna Creta House
    411 reviews
    1.11 km away
    Lotos Taverna
    248 reviews
    1.17 km away
    Nearby Attractions
    Jeep Safari
    124 reviews
    .98 km away
    Water Sports Center Crete
    12 reviews
    1.10 km away
    Reef Sound Cafe & Cocktails
    30 reviews
    1.25 km away
    Bravo Water Park
    30 reviews
    .93 km away
    Ask a question
    Questions & Answers
    jenibabe79
    9 September 2017|
    AnswerShow all 3 answers
    Response from neilmesser73 | Reviewed this property |
    Hi,in our room there was a bath with shower over it,the room we used when leaving had a massive shower cubicle,I believe there is at least a shower in every room.
    1
    Vote
    jenibabe79
    31 August 2017|
    AnswerShow all 3 answers
    Response from neilmesser73 | Reviewed this property |
    Yes there are excursions run by the reps but not cheap,it cost me 80 euro for myself and 2 kids to go to water city themed water park,it's about half hour from hotel.
    1
    Vote
    Room Tips
    "Superior and sea view"
    Read review
    "Poolside rooms were better,overlooking pool and sea."
    Read review
    "Ask for main building don't go in car park rooms"
    Read review
    "Majority of the rooms have a sea view and are comfortable with a quiet aspect."
    Read review
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