We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Castello City Hotel

Save
Traveller (203)
Room & Suite (95)
Storyboard
You may also like:
See all
Nearby Hotels
Overview
  • Excellent24%
  • Very good48%
  • Average18%
  • Poor7%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from Castello City Hotel
Special Price: 10% off room rate
Hotel packages
Contact Info
Name/address in local language
Offers from Castello City Hotel
Special Price: 10% off room rate
Hotel packages
You may also like:
See all
Nearby Hotels
Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from USD 85.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Heraklion hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "45b3e3e38d1a46d486962dd2ff8f98f5", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":491536,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[65704419],"additionalContentIds":[],"pollCount":0,"checkin":{"day":7,"month":5,"year":2018},"checkout":{"day":8,"month":5,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":85,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"45b3e3e38d1a46d486962dd2ff8f98f5","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":87,"lowestMetaPrice":85,"additionalPartner":false,"highestMetaPriceDisplay":87,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":87,"lowestMetaPrice":85,"highestMetaPriceDisplay":87,"hotelName":"Castello City Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjQ1YjNlM2UzOGQxYTQ2ZDQ4Njk2MmRkMmZmOGY5OGY1IiwiQUlLIjoiZWMwODJjNzE2OWJkNDg5MTkyYTQ4ZWM2MDAxZjM5YTcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "07/05/2018", "checkOut": "08/05/2018", "lowestPrice": "USD 85", "hasDates": true, "hacComplete": true, "contentIdMappings": {"65704419":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_room_grid_responsive","moduleList":["handlers","tracking"],"template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_room_grid_row_responsive","moduleList":[],"template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Reviews (500)
There are newer reviews for Castello City Hotel
See the most recent reviews
Filter reviews
206 results
Traveller rating
63
86
37
13
7
Traveller type
Time of year
LanguageEnglish
More languages
63
86
37
13
7
Show reviews that mention
All reviewstop floorwhere breakfast is servedvenetian wallstaxi rankan overnight staywell located hotelmodern roomsrecommend this hotelwould definitely stay here againgreat varietycretan hospitalityenjoyed my stayair conditioningrestaurant staffbooked this hotelthe busper day
FilterEnglish
Updating list...
71 - 75 of 206 reviews
Reviewed 24 August 2016

I've been in Heraklion, Crete, in the begining of August, with my girlfriend. We stayed at Castello City Hotel for 7 nights and 8 days. Over all, our experience with hotel and Crete was fantastic. The hotel is well placed, near a buss station and...More

Thank Stefan S
Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 13 September 2016

Dear Mr Stefan, In October we will start the second part of the renovation. All the rooms will be in the deluxe category. The room type that you booked will seize to exist. The next time that you will visit us, we will allocate you...More

Reviewed 20 August 2016

Nice and clean hotel. Very close to the city centre and taxi rank just opposite the entrance of hotel. Very welcoming and helpful reception. Wonderful views from top floor bar/restaurant where breakfast is served.More

Thank Evi G
Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 13 September 2016

Dear Mrs Evi G. thank you for the time that you devoted in writing this review, we feel really proud when we achieve our goal, which is to satisfy our guests and offer them a nice experience. We will never stop trying, it is our...More

Reviewed 15 August 2016 via mobile

it is a wonderful hotel, the employees were incredible, they offered us complementary drinks, told us to relax and enjoy the staying. the rooms really comfortable and the location was perfect. The check in worked perfectly and the breakfast buffet is delicious and you can...More

Thank susana2
Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 13 September 2016

Dear Mrs Susana, on behalf of the Castello City staff, please allow us to express our gratitude for this nice and empowering review. It is true that our goal and our pride is to have our guests satisfied. We will always search ways to improve...More

Reviewed 13 August 2016

I just returned from my vacation in Crete; I was there with my boyfriend and our room was on the second floor. We were welcomed by the receptionist, that was very polite and willing to help us with all the info that we needed (where...More

Thank DianaDmt
Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 13 September 2016

Dear Mrs Diana, there are various room types with various prices. The most economic rooms are the internal view rooms like the one you booked. We have rooms that face the city of Heraklion, and rooms that face the sea. The next time that you...More

Reviewed 9 August 2016 via mobile

The location is just outside the walls, the architecture is 60s, the service is well intended and it's clean. The best about the hotel is the top floor bar (which gets a little breeze during the warm days) and the price, but at least the...More

Thank Gasparca
Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 12 August 2016

Dear Gasparca, thank you for your review, you obviously stayed at our non renovated rooms. The next time we will accommodate you in the deluxe category in order to see the big difference. Greetings From Crete

View more reviews
Nearby Hotels
See allSee all
About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Breakfast included
Room Service
Free Parking
Hotel Amenities
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room Service
Free Parking
Dry Cleaning
Business Centre with Internet Access
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 57 - USD 104 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Heraklion
#9 Luxury Hotel in Heraklion
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 57 - USD 104 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Heraklion
#9 Luxury Hotel in Heraklion
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (203)
Room & Suite (95)
Dining (38)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Claire S
25 March 2018|
AnswerShow all 5 answers
Response from Sales C | Property representative |
Hello from Castello City Hotel. All the buses that come and go to West or East Crete have their station opposite the Heraklion port. Near the hotel there is a bus station for the buses that go to the villages south of... More
0
Votes
Lorraine H
1 June 2017|
AnswerShow all 3 answers
Response from Andreas_Fotakis | Property representative |
Dear Mrs. Lorraine, thank you for your inquiry, there is not a hairdresser inside the hotel, but around the hotel, there are plenty, since we are near the center of the city. We can recommend nice hairdressers as soon as... More
1
Vote
Google Translation
AcostaLL
22 April 2017|
AnswerShow all 5 answers
Response from Andreas_Fotakis | Property representative |
Dear Sir / Madam, there is a 24 hours indoor guarded parking around 150 meters from the hotel. You arrive with your car at the hotel, unload your luggage and we will show you the way to the parking. The indoor parking is... More
3
Votes
Google Translation
Room Tips
"We slept with our windows open, so the street noise was quite loud."
Read review
"Accessible for every where with free parking."
Read review
"The higher up the quieter"
Read review
"Great view from balcony ... it is quite noisy due to traffic but ok if you keep windows/balcony doors closed."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing