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01/10/2017 02/10/2017
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    Castello City Hotel

    Leoforos 62 Martyron 1, Heraklion, Crete 713 04, Greece
    Hotel website
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    01/10/2017 02/10/2017
    USD 109*
    USD 104*
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    USD 109*
    USD 104*
    Traveller (178)
    Room & Suite (44)
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    Overview
    • Excellent22%
    • Very good48%
    • Average20%
    • Poor7%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Rooftop Bar
    Concierge
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Babysitting
    3.0 Star Hotel
    All hotel details
    Offers from Castello City Hotel
    Special Price: 10% off room rate
    Hotel packages
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    Capsis Astoria Heraklion Hotel
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    #14 of 58 hotels in Heraklion
     
    Lato Boutique Hotel
    1,785 reviews
    #5 of 58 hotels in Heraklion
     
    Galaxy Hotel Iraklio
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    Iraklion Hotel
    286 reviews
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    Rooms
    1 Oct.2 Oct.
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (450)
    There are newer reviews for Castello City Hotel
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    61 - 65 of 189 reviews

    Reviewed 26 July 2016

    We loved this hotel in Heraklion. It was about 10-15 minutes to the city center with free parking provided in a nearby parking garage. Our room was spacious and comfortable with an excellent shower and nice balcony. We loved the rooftop terrace breakfasts looking out...More

    Thank JennTracy
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 12 September 2016

    Dear Jenn Tracy it took us a lot of time and effort to complete the renovation. The result proved us right. Especially the bathrooms are five-star class. The restaurant on the fifth floor is really a place to remember. Thank you for your stay, Greetings...More

    Reviewed 23 July 2016 via mobile

    It was more than we expected! the room was clean and we had a great view with a balcony, breakfast was tasty. There are fruits, cheese, fresh bread. The city center located 10 min walk. The guys on the reception are very friendly. I recommend...More

    Thank Elena L
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 12 September 2016

    Dear Mrs Elena, we appreciate your nice words about the breakfast and the staff. We are always trying to offer a nice vacation to our guests. Thank you for your stay. Greetings from Crete

    Reviewed 20 July 2016 via mobile

    This is a lovely hotel in Heraklion, 10 min walk max to the main shopping and pedestrianised area!! My checkin was strange!!! Had booked on the hotels website but I wasn't at the time marked on the list of guests!!! Had booked a balcony room...More

    Thank Niall
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 12 September 2016

    Dear Sir / Madam, Thank you for your stay with us. We work hard to keep satisfied our guests, we greatly appreciate your feedback Greetings from Crete

    Reviewed 16 July 2016

    The good: The hotel is located near one of the city's gates. For us, it had the perfect position: it's not exactly in the city center, but a short walk from it (no more than 10 minutes). If you dine in the city center and...More

    Thank AdrianaTica2
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 12 September 2016

    Dear Mrs Adriana, there are various room types with various prices. The most economic rooms are the ones without renovation. In October we will finish renovating all the rooms. This is the room type that you booked. The next time that you will visit us,...More

    Reviewed 16 July 2016

    They shown good pictures but the rooms were completely different. The rooms and the toilets are old, without maintance, dirty... Poor breakfast. The staff is nice but it's alarming to see a kid (10-12 years old) work in staff.More

    Review collected in partnership with GeoStar
    Thank andreoliveira90
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 16 July 2016

    Mr Oliveira, there are various types of rooms in various prices. We as a hotel are always honest with our guests and we are showing the truth about the rooms and the offering services. There is a difference, though. Half the hotel is renovated and...More

    Capsis Astoria Heraklion Hotel
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    Iraklion Hotel
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    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Free Parking
    • Restaurant
    • Hotel Amenities
    • Breakfast included
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Bar/Lounge
    • Restaurant
    Details
    • Price range
    • USD 46 - USD 112 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in Heraklion
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 68
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, Travelocity, Cancelon, Orbitz, TripOnline SA, Hotwire, Cheap Tickets and HotelQuickly so you can book your Castello City Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Greece >
    • Crete >
    • Heraklion Prefecture >
    • Heraklion
    • Also Known As
    • Hotel Castello City ,
    • Castello City Heraklion ,
    • Castello City Hotel Heraklion, Crete
    Add Photo Photos
    Traveller (178)
    Room & Suite (44)
    Dining (34)
    Pool & Beach (1)
    Hotel & Grounds (114)
    Bathroom (27)
    Business Centre & Event Rooms (3)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Lorraine H
    1 June 2017|
    AnswerShow all 3 answers
    Response from Castello_Manager | Property representative |
    Dear Mrs. Lorraine, thank you for your inquiry, there is not a hairdresser inside the hotel, but around the hotel, there are plenty, since we are near the center of the city. We can recommend nice hairdressers as soon as... More
    1
    Vote
    Google Translation
    AcostaLL
    22 April 2017|
    AnswerShow all 4 answers
    Response from Castello_Manager | Property representative |
    Dear Sir / Madam, there is a 24 hours indoor guarded parking around 150 meters from the hotel. You arrive with your car at the hotel, unload your luggage and we will show you the way to the parking. The indoor parking is... More
    3
    Votes
    Google Translation
    hexpel
    3 June 2016|
    Answer
    Response from Castello_Manager | Property representative |
    Dear Sir / Madam thank you for your question, we provide all kinds of massage in various prices. Our colleagues are well trained women that make equal level of massage.
    0
    Votes
    Google Translation
    Room Tips
    "Great view on the 5th Floor"
    Read review
    "Nothing specific"
    Read review
    "The higher the better..."
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    "Rooms with external view have a balcony. In the rooms with internal view you can't keep the window open..."
    Read review
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