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Castello City Hotel

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Traveller (222)
Room & Suite (100)
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Overview
  • Excellent24%
  • Very good48%
  • Average18%
  • Poor7%
  • Terrible3%
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AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Castello City Hotel
Offers & Announcements: 10% off room rate
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Offers from Castello City Hotel
Offers & Announcements: 10% off room rate
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (510)
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211 results
Traveller rating
65
89
37
13
7
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LanguageEnglish
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65
89
37
13
7
Show reviews that mention
All reviewstop floorwhere breakfast is servedvenetian wallstaxi rankan overnight staywell located hotelmodern roomsrecommend this hotelwould definitely stay here againgreat varietycretan hospitalityenjoyed my stayair conditioningrestaurant staffbooked this hotelthe busper day
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1 - 5 of 211 reviews
Reviewed 5 days ago

We stayed for three nights in order to explore the museums and city of Heraklion. The hotel is located on a very busy roundabout, but the taxi rank is just across the road so very convenient. The rooms are clean and well equipped and have...More

Thank peregrineventures
Hotel's Favourite
Reviewed 3 September 2017 via mobile

Well located ,clean rooms,parking facilities,roof garden but most of all very friendly staff. First time in town a nice location to visit Herakleion and Crete. Breakfast in the roof garden is really something......More

Thank didikaki
Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 6 September 2017

Dear Sir / Madam, we are very proud for this review, all the staff is trying daily to offer an enjoyable exeperience to the people that honored us with their choice. We sincerely hope to be able to welcome you again in the future. Warmest...More

Reviewed 6 days ago

Good location. 10 minutes walk to the historical center. Clean rooms and nice breakfast with plenty of choice. Very good price according to the quality and service ! we had a room for 2 adults and 2 children well equipped with a balcony, fridge, bottle...More

Thank Babadeda
Reviewed 1 week ago

The Hotel is situated on a busy roundabout but close your window and it's a restful place. A good, clean room with all amenities. The staff are all very helpful and respectful. I'd definitely go back.

Thank Jan M
Reviewed 2 weeks ago via mobile

We were looking for basic accommodations from which we could get to the port to catch a ferry the next morning. Some folks we met along the way Recommended the Castello City Hotel. We found it good value for the money and the restaurant to...More

Thank Greg P
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Breakfast included
Room Service
Free Parking
Hotel Amenities
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room Service
Free Parking
Dry Cleaning
Business Centre with Internet Access
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 66 - USD 111 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Heraklion
#3 Best Value Hotel in Heraklion
#8 Luxury Hotel in Heraklion
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 66 - USD 111 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Heraklion
#3 Best Value Hotel in Heraklion
#8 Luxury Hotel in Heraklion
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (222)
Room & Suite (100)
Dining (46)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Claire S
25 March 2018|
AnswerShow all 6 answers
Response from Sales C | Property representative |
Hello from Castello City Hotel. All the buses that come and go to West or East Crete have their station opposite the Heraklion port. Near the hotel there is a bus station for the buses that go to the villages south of... More
0
Votes
Lorraine H
1 June 2017|
AnswerShow all 3 answers
Response from Andreas_Fotakis | Property representative |
Dear Mrs. Lorraine, thank you for your inquiry, there is not a hairdresser inside the hotel, but around the hotel, there are plenty, since we are near the center of the city. We can recommend nice hairdressers as soon as... More
1
Vote
Google Translation
AcostaLL
22 April 2017|
AnswerShow all 5 answers
Response from Andreas_Fotakis | Property representative |
Dear Sir / Madam, there is a 24 hours indoor guarded parking around 150 meters from the hotel. You arrive with your car at the hotel, unload your luggage and we will show you the way to the parking. The indoor parking is... More
3
Votes
Google Translation
Room Tips
"Expect the usual noise from a city at night, but close the balcony door and put on the aircon if street noise..."
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"We slept with our windows open, so the street noise was quite loud."
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"Accessible for every where with free parking."
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"The higher up the quieter"
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