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Castello City Hotel

Overview
Leoforos 62 Martyron 1 Therisou, Heraklion, Crete 713 04 Greece See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
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Rooms
30 Dec.31 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (585)
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233 results
Traveller rating
73
97
39
14
10
Traveller type
Time of year
LanguageEnglish
More languages
73
97
39
14
10
Show reviews that mention
All reviews top floor taxi rank where breakfast is served venetian walls floor restaurant city break nice hotel recommend this hotel great variety modern rooms would definitely stay here again cretan hospitality rooftop bar night stay restaurant staff very pleasant stay enjoyed my stay
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1 - 5 of 233 reviews
Reviewed 9 November 2018

I stayed here just for a night and all that I can say is about the single rooms. They are small, not very cosy and the view is to the hotel's courtyard. You have nothing to see there and in the middle of the night...More

Date of stay: October 2018
Thank maryrotaru
Response from Andreas_Fotakis, Γενικός Διευθυντής at Castello City HotelResponded 1 week ago

Dear Guest, thank you for your review, this is the reason why we call them Small single rooms and they are the most economic. The Fifth Floor Restaurant is a memorable place not only for the view, but for the meals also. We put a...More

Reviewed 12 October 2018

We spent three nights at the Castello City Hotel and had a very pleasant stay. Our room was clean and had decent space; we were on the front of the building so the street noise was a bit louder than usual but it did not...More

Date of stay: September 2018
Thank psnordo
Response from Andreas_Fotakis, Γενικός Διευθυντής at Castello City HotelResponded 26 October 2018

Dear Guest, we appreciate the fact that you to wrote this review, I wish that we knew this information on time to be able to offer you a solution. This is the reason why the reception is operating 24 hours, to resolve all your issues....More

Reviewed 7 October 2018 via mobile

I am here visiting with family and I will say from the outside the hotel looks ok. The lady at the front desk was very pleasant, however we got to our room on the first floor and when we opened our door it smelled like...More

Date of stay: October 2018
Thank asroberts73
Response from Andreas_Fotakis, Γενικός Διευθυντής at Castello City HotelResponded 26 October 2018

Dear Guest, Two years ago we installed triple glazed windows with thermal and sound proof. When the doors are closed, the sound does not enter. There are various types of rooms for all the choices. For the guests seeking total quiet, we have the internal...More

Reviewed 25 September 2018

Pleasant staff. Well equipped rooms Walking distance to ports, museum and all the restaurants.On a bus route to and from the airport. Nr 1 bus at very reasonable rate. Good 5th floor restaurant with good views.More

Date of stay: September 2018
Thank blhallpalmer
Response from Andreas_Fotakis, Γενικός Διευθυντής at Castello City HotelResponded 26 October 2018

Dear Gust, We appreciate your nice review, Castello City Hotel is conveniently located very close to the center of the city, everything is within walking distance. People are walking up and down 24 hours, our city is one of the safest. The stores of the...More

Reviewed 28 August 2018

The hotel has a good central location. Other than that, renovation is needed. The corridor carpets are incredibly dirty, and our room had a wall view. An annoying sound (like a motor) could be heard almost throughout the day. Staff is ok, but overall I...More

Date of stay: August 2018
Thank Sofia K
Response from Andreas_Fotakis, Διευθυντής at Castello City HotelResponded 29 August 2018

Dear Mrs, Sofia, there are various room types with various prices. The most economic rooms are the internal view rooms like the one you booked. We have rooms that face the city of Heraklion, and rooms that face the sea. The next time that you...More

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About
Description
Situated by the ancient Pantokrator Gate, Castello City Hotel is just a short walk from Heraklion beach. It offers views of the sea, the old city, and the Venetian walls, and year-round accommodation in More elegant rooms with free WiFi. Castello City Hotel's air-conditioned rooms are spacious with soundproofed windows, TV, mini fridge and safe. Open-plan family rooms are also available. Greek buffet-style breakfast is served daily with coffee or tea. For those who arrive early in the morning, a complimentary breakfast is served. At night, you can enjoy your drinks, the first one for free, at the Fifth Floor, lounge cafe bar and a la carte restaurant, while enjoying the views of the sea, the Venetian walls and the old city. Castello City Hotel is located close to the town center, next to bus and taxi stations, and with easy access to the airport and port. Castello City's 24-hour reception staff can arrange personalized service, including excursions and car, motorbike or bicycle rentals. Early check-in and late check-out is possible. A free 24-hour private indoor parking can be found 200 metres away from the hotel. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Room Service
Restaurant
Free Parking
Bar/Lounge
Breakfast included
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Pool
Beachfront
Spa
Fitness Centre with Gym / Workout Room
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Best Value
,
Onsen
,
Luxury
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Best Value
,
Onsen
,
Luxury
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
68
Price range
USD 44 - USD 86 (Based on Average Rates for a Standard Room)
Also Known As
Hotel Castello City
,
Castello City Heraklion
,
Castello City Hotel Heraklion, Crete
Location
Greece > Crete > Heraklion Prefecture > Heraklion
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Best Value
,
Onsen
,
Luxury
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
68
Price range
USD 44 - USD 86 (Based on Average Rates for a Standard Room)
Also Known As
Hotel Castello City
,
Castello City Heraklion
,
Castello City Hotel Heraklion, Crete
Location
Greece > Crete > Heraklion Prefecture > Heraklion
Photos
Traveller (242)
Room & Suite (103)
Dining (47)
Pool & Beach (1)
Business Centre & Event Rooms (2)
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Questions & Answers
Ask a question
sunlover1Bristol
25 March 2018|
AnswerShow all 6 answers
Response from Sales C | Property representative |
Hello from Castello City Hotel. All the buses that come and go to West or East Crete have their station opposite the Heraklion port. Near the hotel there is a bus station for the buses that go to the villages south of... More
0
Votes
Lorraine H
1 June 2017|
AnswerShow all 3 answers
Response from Andreas_Fotakis | Property representative |
Dear Mrs. Lorraine, thank you for your inquiry, there is not a hairdresser inside the hotel, but around the hotel, there are plenty, since we are near the center of the city. We can recommend nice hairdressers as soon as... More
1
Vote
Google Translation
AcostaLA
22 April 2017|
AnswerShow all 5 answers
Response from Andreas_Fotakis | Property representative |
Dear Sir / Madam, there is a 24 hours indoor guarded parking around 150 meters from the hotel. You arrive with your car at the hotel, unload your luggage and we will show you the way to the parking. The indoor parking is... More
3
Votes
Google Translation
Room Tips
"Ask for a room off the main street"
psnordo
12 Oct. 2018
Read review
"rooms ending with number 5 are smaller. ( 215,315 etc.)"
j0j0da
26 Aug. 2018
Read review
"We had 1st floor room it was fine...our A/C was silent but worked!"
as380
8 Jul. 2018
Read review
"Expect the usual noise from a city at night, but close the balcony door and put on the aircon if street..."
peregrineventures
19 May 2018
Read review
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