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24/12/2017 25/12/2017
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    Castello City Hotel

    Leoforos 62 Martyron 1 | Therisou, Heraklion, Crete 713 04, Greece
    011 30 21 1198 8582
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    24/12/2017 25/12/2017
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    USD 61*
    USD 52*
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    USD 53*
    USD 53*
    Traveller (196)
    Room & Suite (50)
    Storyboard
    Overview
    • Excellent24%
    • Very good47%
    • Average19%
    • Poor7%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Rooftop Bar
    Concierge
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Babysitting
    3.0 Star Hotel
    All hotel details
    Offers from Castello City Hotel
    Offers & Announcements: 10% off room rate
    Hotel packages
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    Rooms
    24 Dec.25 Dec.
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (483)
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    1 - 5 of 203 reviews

    Reviewed 4 days ago

    This Hotel is fantastic, close to all amenities and the City walls and Town. The Reception staff are so welcoming and helpful along with the cleaners and Restaurant staff. The manager is always on hand to help with anything he can, nothing is too much...More

    Thank splinterose007
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded yesterday

    Dear splinterose007, Cretan hospotality is well known through the ages and we, as Cretans, have the responsibility to maintain it. Your words are inspiring to all the people that are engaged to tourism, the guest satisfaction is always the ultimate goal. I cannot thank you...More

    Hotel's Favourite
    Reviewed 3 September 2017 via mobile

    Well located ,clean rooms,parking facilities,roof garden but most of all very friendly staff. First time in town a nice location to visit Herakleion and Crete. Breakfast in the roof garden is really something......More

    Thank didikaki
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 6 September 2017

    Dear Sir / Madam, we are very proud for this review, all the staff is trying daily to offer an enjoyable exeperience to the people that honored us with their choice. We sincerely hope to be able to welcome you again in the future. Warmest...More

    Reviewed 2 weeks ago

    Has one of the most kind and gentle staff in the city. They are always present for your impeccable service. Also they take initiatives to make your day better, e.g. to promote you to a better view room with no extra cost, if there is...More

    Thank Konstantinos V
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 2 weeks ago

    Dear Mr Konstantinos, thank you very much for your nice words about our personnel. We are always attentive in the needs of our guests. We have the responsibility to keep our guests happy because we respect the fact that they honored us with their choice....More

    Reviewed 3 weeks ago

    We stayed here twice. Prebooked before our arrival for a couple of nights and another two nights on our return from travelling around Crete. It was very clean and comfortable and breakfast in the top floor restaurant was good with a changing variety of choice....More

    Thank mumblesmeg
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 2 weeks ago

    Dear Sir / Madam, we ae really surprised that you mention the incident about the charge, no such thing has been reported at our reception. Please contact us at the hotel's email to see which exactly was your reservation and what charges have been made....More

    Reviewed 3 weeks ago

    The Castello City Hotel is a great hotel in the heart of Heraklion, close to the bus station for those that want to explore other areas of Crete. A Taxi station is opposite the hotel. The hotel is of very good standard, very clean, extremely...More

    Thank fdh55
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 3 weeks ago

    Dear Sir / Madam, thank you for your kind words about the hotel. The personnel is at your disposal all day and all night in order to help you enjoy your vacation. The rooms have a nice view from the mountains of Idi, to the...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Free Parking
    • Hotel Amenities
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Business Centre with Internet Access
    • Concierge
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • USD 47 - USD 86 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in Heraklion
    • #3 Best Value Hotel in Heraklion
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 68
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Hotels.com, Priceline, HotelQuickly, Travelocity, Orbitz, TripOnline SA, getaroom.com and Cancelon so you can book your Castello City Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Greece >
    • Crete >
    • Heraklion Prefecture >
    • Heraklion
    • Also Known As
    • Hotel Castello City ,
    • Castello City Heraklion ,
    • Castello City Hotel Heraklion, Crete
    Add Photo Photos
    Traveller (196)
    Room & Suite (50)
    Dining (39)
    Pool & Beach (1)
    Hotel & Grounds (149)
    Bathroom (29)
    Business Centre & Event Rooms (3)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Lorraine H
    1 June 2017|
    AnswerShow all 3 answers
    Response from Castello_Manager | Property representative |
    Dear Mrs. Lorraine, thank you for your inquiry, there is not a hairdresser inside the hotel, but around the hotel, there are plenty, since we are near the center of the city. We can recommend nice hairdressers as soon as... More
    1
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    Google Translation
    AcostaLL
    22 April 2017|
    AnswerShow all 4 answers
    Response from Castello_Manager | Property representative |
    Dear Sir / Madam, there is a 24 hours indoor guarded parking around 150 meters from the hotel. You arrive with your car at the hotel, unload your luggage and we will show you the way to the parking. The indoor parking is... More
    3
    Votes
    Google Translation
    hexpel
    3 June 2016|
    Answer
    Response from Castello_Manager | Property representative |
    Dear Sir / Madam thank you for your question, we provide all kinds of massage in various prices. Our colleagues are well trained women that make equal level of massage.
    0
    Votes
    Google Translation
    Room Tips
    "Accessible for every where with free parking."
    Read review
    "The higher up the quieter"
    Read review
    "Great view from balcony ... it is quite noisy due to traffic but ok if you keep windows/balcony doors closed."
    Read review
    "External rooms are very noisy, internal rooms lack a view but you can sleep!"
    Read review
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