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AQUILA Atlantis Hotel

Agoda.comUSD 81*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 91*
USD 81*
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USD 91*
USD 91*
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AQUILA Atlantis Hotel
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803 Reviews from our TripAdvisor Community

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Showing 533: English reviews
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Reviewed 3 days ago NEW

Perfectly situated in the heart of the city. Friendly stuff and excellent service. Breakfast was delicious and quickly served. We are going to recommend it to our friends. Probably we will be back next year for a longer stay.

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Helpful?
Thank nenkovr
General M, General Manager at AQUILA Atlantis Hotel, responded to this review

Dear Guest Thank you for choosing the Aquila Atlantis Hotel and for taking the time to provide us with your excellent review. We are pleased that you felt so at home in our hotel and that you thoroughly enjoyed your stay. My team will be delighted to know that they exceeded your expectations in every way and would wish for...

Reviewed 3 days ago NEW

Customer service is the first thing one observes. Every employee was very polite, from the cleaning lady to the General Manager. I had a small problem connecting my PC to the TV and the manager immediately called their IT support guy and fixed it. The room is very clean and well decorated to provide a clam environment for a good...

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Helpful?
Thank TatianaChatzopoulou
General M, General Manager at AQUILA Atlantis Hotel, responded to this review

Dear Guest Thank you for choosing the Aquila Atlantis Hotel and for providing us with your excellent feedback. I am delighted to know that our hotel exceeded your expectations and my team are extremely proud, as am I; that you enjoyed your time with us so much. Our aim at the Aquila Atlantis Hotel is to ensure that you experience...

Reviewed 4 days ago NEWvia mobile

Excellent 5*hotel in the center. Perfect reception area and bar. They gave us ice tea for free when we arrive! Big and very clean room, 2 pools and very special breakfast buffet!!!! Definitly i would go again!!

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Helpful?
Thank Διδασκαλειον κ
General M, General Manager at AQUILA Atlantis Hotel, responded to this review

Dear Guest, Thank you for choosing the Aquila Atlantis Hotel and for providing us with your positive review. Your comments are gratefully received. It is clear that on the whole your time with us was both memorable and enjoyable and it is such a pleasure to hear your kind words. It was a pleasure to host you and we look...

Athens
Reviewed 6 days ago NEW

The biggest asset of this hotel is its staff. Whether you are talking to the reception staff, ordering with the breakfast and bar staff, greeted by the cleaning ladies, this is always done with a true genuine welcoming smile. Another promising feature is that over the years the staff is the same, that says a lot about the employer and...

Review collected in partnership with this hotel
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Helpful?
Thank Ectoras_gr
General M, General Manager at AQUILA Atlantis Hotel, responded to this review

Dear Guest Thank you for returning to the Aquila Atlantis Hotel and for taking the time to provide us with your excellent review. We are pleased that you felt so at home in our hotel and that you thoroughly enjoyed your stay. My team will be delighted to know that they exceeded your expectations in every way and would wish...

Reviewed 1 week ago

I enjoyed staying in Atlantis Aquila. I felt that everything was as it should. Service was great and the quality of my room was high - I like brand new materials and a comfortable bathroom, although I didn't find a shelf to put my toothbrush and stuff on.

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Helpful?
Thank Yannos B
General M, General Manager at AQUILA Atlantis Hotel, responded to this review

Dear Guest We are delighted to know that you had such a wonderful stay and we thank you very much for choosing the Aquila Atlantis Hotel. I am very pleased that our hotel fulfilled all of your needs. Your positive comments have been shared with the whole of my team. We are always very appreciative of all feedback we receive...

Targoviste, Romania
Reviewed 1 week ago

best hotel and best restaurant for the money, splendid harbour view early morning and late evening too, all people working there friendly and polite, large and confortable rooms, very close to all atractions and centre

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Helpful?
Thank MariusTudorDuta
General M, General Manager at AQUILA Atlantis Hotel, responded to this review

Dear Guest We are delighted to know that you had such a wonderful holiday and we thank you very much for choosing the Aquila Atlantis Hotel. I am very pleased that our hotel fulfilled all of your holiday needs. Your positive comments have been shared with the whole of my team. We are always very appreciative of all feedback we...

Ierapetra, Greece
Reviewed 1 week ago

Thanks for your hospitality. I will for sure come back to enjoy the Atlantis Hotel. Next trip is already planned for August this year. I also appreciate that you have a parking place close to the hotel.

Review collected in partnership with this hotel
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1Thank evangelosm611
General M, General Manager at AQUILA Atlantis Hotel, responded to this review

Dear Guest, Thank you for choosing the Aquila Atlantis Hotel and for providing us with your positive review. Your comments are gratefully received. It is clear that on the whole your time with us was both memorable and enjoyable and it is such a pleasure to hear your kind words. It was a pleasure to host you and we look...

Reviewed 2 weeks ago

Globally satisfied but if your neighbour is noisy, you will hear it! The restaurant was fine, there was a lot of local meals (very good!) The location is also very convenient. 5km from the airport, very close to bus stations and very close to the famous archeological museum. The hotel is very clean.

Review collected in partnership with this hotel
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Helpful?
Thank 148screenname
General M, General Manager at AQUILA Atlantis Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave your review following your stay at the Aquila Atlantis Hotel. I am so pleased to know that there were clearly so many aspects of our hotel which you enjoyed and that overall you had a pleasant stay. Your comments regarding the noise from other guests is something we do try...

Reviewed 2 weeks ago

I stayed at the Atlantis for a business trip. the room was great, plenty of desk space to work, and a lot of light. The downside is the noise: the rooms are very noisy, the restaurant is very very loud as well as the lobby space.

Review collected in partnership with this hotel
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Helpful?
Thank elodie_fernandez
General M, General Manager at AQUILA Atlantis Hotel, responded to this review

Dear Guest Thank you for choosing the Aquila Atlantis Hotel for your business trip and for taking the time to provide us with your review. I am pleased to hear that there were clearly so many aspects of our hotel which you enjoyed and that overall you had a pleasant stay. Your comments regarding the noise around the property are...

Reviewed 2 weeks ago

Excellent hotel, excellent breakfast, location and services. Staff very polite and available all the time. Rooms were large and the bed offered excellent sleep. Large TV in the room. Very clean room and very clean restaurant.

Review collected in partnership with this hotel
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Helpful?
Thank georgiosp623
General M, General Manager at AQUILA Atlantis Hotel, responded to this review

Dear Guest Thank you for choosing the Aquila Atlantis Hotel and for taking the time to provide us with your wonderful review. We are delighted that you felt so at home in our hotel and that you thoroughly enjoyed your holiday. My team will be delighted to know that they exceeded your expectations in every way and I am sure...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The recently renovated Aquila Atlantis Hotel situated close to the archaeological museum and commanding a spectacular view of the harbour.The hotel also has a variety of facilities and services that are sure to meet the needs of both business and leisure travellers. Spacious rooms also with view to the harbour with a 42-inch flat-screen TV, free Wi-Fi, box spring bed with a walk-in rain shower. Main Restaurant, Lounge Bar, Room Service, Swimming Pool, Luggage room, Conference Center, Business Center. Kindly note that smoking is only allowed in designated areas and bedrooms. There is a fee for guests who do not comply with the hotel's non-smoking policy. ... more   less 

Additional Information about AQUILA Atlantis Hotel

Address: 2 Ygias Str, Heraklion, Crete 71202, Greece
Region: Greece > Crete > Heraklion Prefecture > Heraklion
Price Range: $114 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — AQUILA Atlantis Hotel 5*
Number of rooms: 164
Reservation Options:
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Also Known As:
Atlantis Hotel Heraklion
AQUILA Atlantis Hotel Heraklion, Crete
Hotel Style:
#2 Family Hotel in Heraklion
#3 Business Hotel in Heraklion
#3 Romantic Hotel in Heraklion
#3 Spa Hotel in Heraklion
#4 Luxury Hotel in Heraklion
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Questions & Answers

Here's what travellers have asked, with answers from AQUILA Atlantis Hotel staff and other travellers.
13 questions
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Questions? Get answers from AQUILA Atlantis Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are good, even the ones overlooking the beautifull patio.”
TatianaChatzopoulou, 26 May 2017 | Read review
“double executive”
MariusTudorDuta, 18 May 2017 | Read review
“Definitely worth paying a little extra for a room with a balcony with harbour view”
anniceskate, 5 May 2017 | Read review
“try the superior dock facing rooms”
874prasadv, 29 Mar 2017 | Read review
“Choose the highest floor you can get.”
entauro, 14 Feb 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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