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Hersonissos Hotel

TripAdvisorUSD 76*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 76*
USD 76*
USD 76*
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Hersonissos Hotel
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382 Reviews from our TripAdvisor Community

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Showing 240: English reviews
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Cornwall, United Kingdom
Reviewed 2 November 2016 via mobile

Our 2 week visit was lovely, we paid £572 for two of us with all inclusive, the rooms are basic but nice, clean and just what you need to sleep in. Food varied, always nice options, as any place, everyone is not going to like everything on the menu, but there's enough there to chose from otherwise. With the all...

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Helpful?
Thank jodiehoskin
Pratsinakis D, General Manager at Hersonissos Hotel, responded to this review

We would like to thank you for choosing Heronissos Hotel as your holiday hotel, as well as for taking the time and posting a positive review on Tripadvisor. We always try to offer high level of service to all our guests, in all departments of the hotel, and are very glad that we met your expectations and managed to offer...

Leeds, United Kingdom
Reviewed 15 October 2016 via mobile

We arrived as a family of 12 not expecting anything amazing as it was, afterall, a cheap last minute all inclusive deal. The hotel is basic and a bit disjointed. There is no bar inside, and no other areas to sit and relax except by the pool or in a small area of reception. We were told to eat whilst...

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Helpful?
4Thank sophieg1806
Pratsinakis D, General Manager at Hersonissos Hotel, responded to this review

Dear Guests, Thank you for spending your holiday at the Heronissos Hotel and for sharing your review on Tripadvisor. We have carefully read your comments and we feel sorry that our hotel has not managed to reach your expectations. We continue our efforts in order to improve our services, based also on the suggestions of our guests . We really...

Glasgow, Scotland, United Kingdom
Reviewed 14 October 2016 via mobile

I had a great time here. The staff are extremely hard working, lovely people who work hard to make sure you have a good time on holiday. It's a great location, two minute walk from the bars and the beach and the pool area is great, especially with the all inclusive cocktails. The food is what you expect for the...

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Helpful?
Thank Diana M
Pratsinakis D, General Manager at Hersonissos Hotel, responded to this review

Dear Diana M, We would like to thank you for taking the time and writing a positive review for our hotel. We are happy to notice that you enjoyed your time with us, and are glad we met your expectations. In our continuous effort for improvement we do take note of your comments, and appreciate your feedback. We would like...

Reviewed 1 October 2016 via mobile

Good clean basic accommodation, with a range of things to do which kept the "younglings" occupied. Fantastic views and there was a wide range of food to meet the needs of the faddiest eater. Will return.

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Helpful?
Thank Jane M
Pratsinakis D, General Manager at Hersonissos Hotel, responded to this review

Dear Jane M, We would like to thank you for choosing Heronissos Hotel as your holiday hotel, as well as for taking the time and posting a positive review on Tripadvisor. We always try to offer high level of service to all our guests, in all departments of the hotel, and are very glad that we met your expectations and...

Wakefield, United Kingdom
Reviewed 19 September 2016

This hotel is clean, friendly, close to town with fabulous amenities. The room was small but perfectly adequate with all you need - you're not spending your time there- you only sleeping and washing there. The staff are all lovely and friendly, the food was tasty and different each day. Thanks to the guys at the pool bar for being...

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Helpful?
Thank Gill G
Pratsinakis D, General Manager at Hersonissos Hotel, responded to this review

Dear Gill G, We would like to thank you for choosing Heronissos Hotel as your holiday hotel, as well as for taking the time and posting a positive review on Tripadvisor. We always try to offer high level of service to all our guests, in all departments of the hotel, and are very glad that we met your expectations and...

A TripAdvisor Member
1 review
2 helpful votes
Reviewed 18 September 2016 via mobile

Lovely place would defiantly recommend to anyone staff so friendly and couldn't do enough to help food was nice and the hotel very clean well worth over 5 stars will defiantly be coming next year with my disabled mum as I know the staff can't do enough to help 👌

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Helpful?
2Thank A TripAdvisor Member
Pratsinakis D, General Manager at Hersonissos Hotel, responded to this review

Dear Guest, Thank you for choosing Heronissos Hotel and for taking the time to provide your review. We are delighted that our hotel fulfilled all of your holiday needs and that you thoroughly enjoyed your stay with us. It was our great pleasure to host you and we look forward to welcoming you back in the very near future. Kindest...

Reviewed 13 September 2016

The hotel may be small but has alot to offer,very efficient staff,whom are very friendly an who will help anyway they can.the food was amazing,lots of different options an variety.The manager is very welcoming an friendly,bar staff an chamber maids are exceptional.would highly recommend this hotel,absolutely brilliant cant wait to go back next year.

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Helpful?
2Thank Fred P
Pratsinakis D, General Manager at Hersonissos Hotel, responded to this review

Dear Guest, Thank you for choosing Heronissos Hotel and for taking the time to provide your review. We are delighted that our hotel fulfilled all of your holiday needs and that you thoroughly enjoyed your stay with us. It was our great pleasure to host you and we look forward to welcoming you back in the very near future. Kindest...

Amersham, United Kingdom
Reviewed 2 September 2016

Hotel room very basic, facilities even more basic. The all inclusive option, food: poor: bar staff unresponsive. Hotel fine if you are happy with the lesser things in life. Would not recommend for families (teenagers)

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Helpful?
Thank Michael O
Pratsinakis D, General Manager at Hersonissos Hotel, responded to this review

Dear Guests, Thank you for spending your holiday at the Heronissos Hotel and for sharing your review on Tripadvisor. We have carefully read your comments and we feel sorry that our hotel has not managed to reach your expectations. We continue our efforts in order to improve our services, based also on the suggestions of our guests . We really...

Liverpool
Reviewed 24 August 2016

Spent a night here last week as our flight was delayed by 14 hours. Staff very attentive. Our room smelt a bit musty as if it had not been used for a while. Bar staff excellent and plenty of drinks on the night. It's a bit dated now and needs a refurb!

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Helpful?
Thank alan.lawlor
Pratsinakis D, General Manager at Hersonissos Hotel, responded to this review

Dear Guest, We would like to thank you for taking the time and writing a review for our hotel. We are happy to notice that you enjoyed your time with us, and are glad we met your expectations. In our continuous effort for improvement we do take note of your comments, and appreciate your feedback. We would like to wish...

United Kingdom
Reviewed 24 August 2016

Me and my partner got back from here on Friday 19th August. We will not be returning to this hotel again. We were made to change room 3 times during our two week stay at this hotel. Our first room we were happy with. We were in the annex which is just opposit the main hotel, this was a family...

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Helpful?
1Thank shannonmb123
Pratsinakis D, General Manager at Hersonissos Hotel, responded to this review

Dear Guests, Thank you for spending your holiday at the Heronissos Hotel and for sharing your review on Tripadvisor. We have carefully read your comments and we feel sorry that our hotel has not managed to reach your expectations. We continue our efforts in order to improve our services, based also on the suggestions of our guests . We really...

311 photos of this hotel

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Concierge

Additional Information about Hersonissos Hotel

Address: Filonidou Zotou 14, Heraklion, Crete 70014, Greece
Region: Greece > Crete > Heraklion Prefecture > Heraklion
Price Range: $60 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hersonissos Hotel 4*
Number of rooms: 129
Reservation Options:
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Also Known As:
Hersonissos Hotel Heraklion, Crete
Hotel Style:
#7 On the Beach Hotel in Heraklion
#7 Spa Hotel in Heraklion
#9 Luxury Hotel in Heraklion
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Questions & Answers

Here's what travellers have asked, with answers from Hersonissos Hotel staff and other travellers.
1 question
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Questions? Get answers from Hersonissos Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go else where”
A7247MBmichaelo, 2 Sep 2016 | Read review
“Double room (not annex)”
mcgsm, 12 Jul 2016 | Read review
“Pool view is best”
Anghar, 26 Jun 2016 | Read review
“use another hotel”
nikkim944, 25 Sep 2015 | Read review
“just do not go there”
A3193ZSpault, 14 Sep 2015 | Read review
5 of 5
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USD 76* /night
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Prices are for 1 room, 2 adults
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