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Capsis Astoria Heraklion Hotel

Hotels.comUSD 70*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
USD 79*
USD 70*
USD 79*
USD 70*
USD 79*
USD 70*
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739 Reviews from our TripAdvisor Community

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Showing 364: English reviews
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Chiang Mai, Thailand
Reviewed 4 days ago NEWvia mobile

Good hotel but the male receptionist lack on people skills. We were a walk in rate knowing that we could get it for €68 on booking.com reception straight away said €85 was the lowest, he price matched in the end. Knowing we were couple gave us twin beds could not be bother asking for another room. House keeping a female...

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Helpful?
Thank SabaideeJ
Darwin, Australia
Reviewed 1 week ago

We took a "superior street view" room for one night before flying out. The room was comfortable, clean and the shower and bath (yes, we both took one) was excellent: plenty of hot water and room to dry, not something one can take for granted in a Greek bathroom.

Review collected in partnership with this hotel
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Helpful?
Thank Anthony Y
Management response:

Dear Anthony Y., Thank you for choosing Capsis Astoria Heraklion for your short stay in the city. We really appreciate your kind words and your review hereby, it is the best reward for our team! We hope to see you again and accomodate you here for more than one overnight, the city of Heraklion has a lot to offer, not...

Reviewed 2 weeks ago via mobile

My wife and I spent one night in the hotel and found it to be lacking in quality and levels of excellence that we had hoped for. The website and photos offer a great looking experience that, sadly, the hotel couldn't deliver on. It was dated and, in our opinion, requires updating to bring the hotel into the 21st century...

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Helpful?
Thank Clint V
Patra
Reviewed 2 weeks ago

Very good view of Heraklion city. Staff of the hotel is very kind. The breakfast is rich. The room and public areas of the hotel are clean. Very good choice for business travelers. The internet connection needs a good upgrade.

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Helpful?
Thank AtteiaDimosthenis
Reviewed 4 weeks ago

We used search engine to find budget accommodation, and somehow ended up in this hotel. The quality exceeded our expectation for the dollars spent, and a great breakfast. Reception staff were really helpful, and had luggage storage available. As the ferry from Athens arrives early morning, and departs late night, this is a real bonus. The location, next to the...

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Helpful?
Thank Dianne W
Management response:

Dear Mrs.Dianne W., We are thrilled to know that our property was a very pleasant surprise! It is an honow for our people to be addressed for their efford to guarantee that our guests enjoy the best travel experience. We hope to welcome you back in our hotel in a different occasion. Warm regards, Chasapidou Evgenia

Kiel, Germany
Reviewed 4 weeks ago via mobile

The hotel is okay, the room looks modern and clean. The reception is friendly and the location is perfect. It is very close to the city. A lot of good restaurants around. The best part of the hotel is the breakfast, except of the juice! For one or two days absolute recommendable! The price was 65 a night! I think...

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Helpful?
Thank LarrythePirat
Wellington NZ
Reviewed 14 March 2017

Good spacious room with a view across the city. Nicely located close to shops and restaurants as well as next to the excellent Knossos Museum. Restaurant was fine. Breakfast good - loved the yoghurt with honey and nuts Would recommend it.

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Thank casperWellingtonNZ
Athens, Greece
Reviewed 14 February 2017

Beautiful, renovated room (no 412) with minimal decoration, soft bed, big wardarobe, almost renoated furniture and very clean. The staff was polite and helpful. Very good position. Location in the centre of the city. All the shops are nearby, bustop and theater exactly outside of the hotel. The breakfast is full of mediterranian food and has big variety. In the...

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Helpful?
Thank katerina b
Kenilworth, United Kingdom
Reviewed 4 February 2017

I was allocated room 220 and immediately noticed the street noise (at 22:00) and there was a car alarm intermittently sounding for the hour I persevered with the room. I rang reception and asked for a room change, which has kindly and politely done. I was moved to room 213, which was facing the inner courtyard. Room 213 was much...

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Helpful?
Thank eric0lthwaite
Cardiff, United Kingdom
Reviewed 15 January 2017

Good location to Heraklion airport and city centre. Room was a little overpriced but was clean and comfortable. The restaurant on the ground floor has very nice food and reasonable prices. Staff were helpful.

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Helpful?
Thank maeve555

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about Capsis Astoria Heraklion Hotel

Address: Eleftherias Square 11, Heraklion, Crete 71201, Greece
Region: Greece > Crete > Heraklion Prefecture > Heraklion
Price Range: $74 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Capsis Astoria Heraklion Hotel 4*
Number of rooms: 131
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Hotwire, Orbitz, Booking.com, Priceline, TripOnline SA, getaroom.com and HotelQuickly so you can book your Capsis Astoria Heraklion Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Astoria Capsis
Astoria Capsis Heraklion
Capsis Astoria Heraklion Hotel Crete
Hotel Style:
#5 Business Hotel in Heraklion
#8 Luxury Hotel in Heraklion
#11 Family Hotel in Heraklion
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Questions & Answers

Here's what travellers have asked, with answers from Capsis Astoria Heraklion Hotel staff and other travellers.
5 questions
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Lebanon
8 months ago
9 months ago
Greater London, United Kingdom
over a year ago

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Questions? Get answers from Capsis Astoria Heraklion Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Above second floor you should be able to get a view of the sea in the outside facing "superior street view" rooms, otherwise it's a lightwell.”
973anthonyy, 17 Apr 2017 | Read review
“Rooms with balcony are more expensive, but the views aren't all that special. Not sure about size.”
diannew907, 1 Apr 2017 | Read review
“412 room is a quiet room with side view”
katerinab446, 13 Feb 2017 | Read review
“Choose a courtyard facing room rather than a street facing room if you want to get some sleep.”
eric0lthwaite, 4 Feb 2017 | Read review
“Ask for a room with a balcony”
maeve555, 14 Jan 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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