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Dessole Hermes

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694 Reviews from our TripAdvisor Community

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Showing 488: English reviews
Inverness
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 29 May 2015

Just returned from a week / all inclusive in this hotel. Late arrival and just over an hour airport transfer. Reception on arrival friendly and efficient. Our room had a sea-view which is definitely a must as the room was a little dated,with carpeted flooring, although very clean, but view certainly made up for it. All staff / Reservation Team... More 

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2 Thank InvernessBarney
Prestwick, United Kingdom
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 27 May 2015

Just returned from a week in this hotel in Agios Nikolaos. Had a really lovely holiday in this good hotel. The location is just about ideal being right on the coast so rooms with a sea view have an uninterrupted view over mirabello bay and only about a 300 meter walk to the town centre. Downsides were we had a... More 

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4 Thank Allan M
Keighley, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 27 May 2015

Just had a fantastic week at this hotel (late deal) the night transfer inbound took just about 90 minutes 5 drops The reception on arrival, a nice welcome quick and efficient The rooms are a good size very clean and basic but all you do is sleep & shower in it a nice touch is the salad and water left... More 

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3 Thank jollys-r-us
Surfers Paradise, Australia
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 24 May 2015 via mobile

Rooms are good , location is great and the buffet breakfast and dinner was awesome and included in the price. I highly recommend this hotel ... Awesome view from the pool and restaurant area and the staff where very helpful and happy to assist all your needs. The maitre d in the restaurant DIMITRI was great and very helpful also

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6 Thank micheal s
Mirfield, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 May 2015

Please make sure that you do not book at the same time as any conference. I and other guests were made to feel as if we were in the way as priority was given to the conference people. This was very noticeable on the 16th May when we were expecting a BBQ and disco, which we were all looking forward... More 

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3 Thank Catherine P
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 May 2015 via mobile

Sunbeds always full, even if there is no one using them... so that's one thing I have paid for but cannot use (see picture). Guess that'll be the Germans. WiFi automatically disconnects every 30 minutes... not good if you are using it for business. I have asked reception but their solution is to keep issuing me passwords and usernames... not... More 

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Thank Rob M
Glasgow, United Kingdom
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 22 May 2015

I have done a few reviews on this hotel over the years, we have stayed here maybe 15 or 16 times (maybe more?) which tells you we like it. Dessole the owners delayed its opening this year and we booked in on opening day 7th May. Nothing has changed, the staff are the same and excellent as always, the location... More 

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4 Thank ICE·BC
Paignton, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 3 April 2015

August 2014, a chance to get away without the children, so we wanted somewhere special. After 10 nights here we were certainly not disappointed. After previously reading some negative reviews on here, especially relating to the food, our experience was very positive. We normally don't like to stick to the hotel, so we get to experience other local restaurants, however... More 

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5 Thank Jazeel T
High Wycombe, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 25 November 2014

Have been staying at this hotel for at least 6 or even 7 years now. All the staff are so friendly and helpful. We have only had one issue and that was a couple of years ago but as always they alwYs fixed it so that we had our normal sea view room.

Helpful?
7 Thank Otter190
Thirsk, United Kingdom
Level Contributor
134 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 2 November 2014

We had visited this hotel over ten years ago and our first impression was how much smarter it was. Staff were lovely and the hotel was very clean. We would not visit again at this time as the hotel was closing down soon after we left. Food on the whole was good but choice dwindled as the week went on... More 

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Thank anna f

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Beachfront
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Situated on the coastal line of Mirabello bay, Hermes hotel gives you the opportunity to tastethe unique Mediterranean Sea and is only one step away from the heart of the lively city ofAgios Nikolaos. Hermes is the perfect starting point for those wishing to explore the wondersof Crete simultaneously offering an experienced service and numerous facilities for yourcomfort ... more   less 

Additional Information about Dessole Hermes

Address: 21 Akti Koundourou Stilianou, Agios Nikolaos, Crete 721 00, Greece (Formerly Iberostar Hermes )
Region: Greece > Crete > Lasithi Prefecture > Agios Nikolaos
Price Range: $85 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dessole Hermes 4*
Number of rooms: 218
Reservation Options:
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Also Known As:
Iberostar Hermes Hotel Agios Nikolaos
Hermes Hotel Agios Nikolaos
Hermes Hotel Crete
Hermes Agios Nikolaos
Dessole Hermes Crete/Agios Nikolaos
Hotel Style:
#5 Family Hotel in Agios Nikolaos
#7 On the Beach Hotel in Agios Nikolaos
#7 Luxury Hotel in Agios Nikolaos
#9 Romantic Hotel in Agios Nikolaos
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Questions & Answers

Here's what travellers have asked, with answers from Dessole Hermes staff and other travellers.
44 questions
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Preston, United Kingdom
3 months ago
5 months ago
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Floor 5 is 1/2 a floor above the restaurant and a floor above the clubroom.”
 of 5 bubbles cenddylan, 24 Oct 2016 | Read review
“Sea view rooms are best”
 of 5 bubbles Rockandroller, 19 Oct 2016 | Read review
“Rooms with a sea view”
 of 5 bubbles MarionAve66, 19 Oct 2016 | Read review
“A sea view is a must. Rooms on 5th floor are above the Ikeros bar where the evening entertainment takes place”
 of 5 bubbles ptgblue, 18 Oct 2016 | Read review
“Book a sea view on the third floor”
 of 5 bubbles wrinkiles, 17 Oct 2016 | Read review
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