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115 Syngrou Avenue, Athens 11745 Greece
11 people are viewing this hotel
Booking.com
USD 218
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Free cancellation until 20/08/22
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Expedia.com
USD 218
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Free cancellation until 20/08/22
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FindHotel
USD 203
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Free cancellation until 18/08/22
Hotels.comUSD 218
TravelocityUSD 218
PricelineUSD 219
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Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (729)
Room & Suite (208)
Pool & Beach (95)
Payments made by partners impact the order of prices displayed. Room types may vary.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
Updated 08/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#98 of 382 hotels in Athens
Location
Cleanliness
Service
Value
Grand Hyatt Athens is an excellent choice for travelers visiting Athens, offering a romantic environment alongside many helpful amenities designed to enhance your stay. Guest rooms offer amenities such as air conditioning and a refrigerator, and guests can go online with free wifi offered by the hotel. Grand Hyatt Athens features room service and a rooftop terrace, to help make your stay more enjoyable. The property boasts a Rooftop pool and a lounge, the Atrium Open Air pool and its pool bar and the new Spa center of 1000m2. While staying at Grand Hyatt Athens, visitors can check out Philopappos Hill (0.7 mi) and Herod Atticus Odeon (1.0 mi), some of Athens' top attractions. While in Athens, you may want to check out some of the restaurants that are a short walk away from Grand Hyatt Athens, including Dionysos Zonar's (0.9 mi), Strofi (0.9 mi), and Mani Mani (0.8 mi). Athens is also known for some great architectural buildings, including Parthenon, The Academy of Athens, and First Cemetery of Athens, which are not too far from Grand Hyatt Athens. Enjoy your stay in Athens!
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Wifi
Rooftop pool
Pool with view
Outdoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast buffet
Meeting rooms
Spa
Couples massage
Hammam
Massage
Open-air bath
Steam room
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun deck
Sun terrace
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Room service
Minibar
Cable / satellite TV
Bath / shower
Air purifier
Bathrobes
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Modern
Languages Spoken
Greek

Location

Full view
87Good for walkers
Grade: 87 out of 100
39Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
983Reviews20Q+A63Room tips

Reviews
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tw3452022 wrote a review 7 Aug
1 contribution
The hotel has all the amenities expected. The location is not ideal and the prices are at premium level. It was busy when we were there and the impression was that they needed more cleaning staff hence the middling overall score.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Panos Almyrantis, General Manager at Grand Hyatt Athens
Responded yesterday
Esteemed Guest tw3452022, Thank you very much for the valuable feedback regarding your recent stay. I humbly regret not having met your expectations and wish you would have contacted us whilst in house, so as to improve your experience. Our trainings are concentrated on curated experiences and I apologize for not conveying this feeling. Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands. Deep apologies for not entailing this during your stay and we look forward to an opportunity to greet and treat you in an effort to convey a feeling of care. Warmest Regards Panos Almyrantis General Manager
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aaaC6149OY wrote a review 7 Aug
1 contribution
Free shuttle service to Syntagma Square was perfect. Fantastic View to Akropolis from top terrasse. Only negative thing was that Pool was very small and too crowded. However good service at the pool bar and Nice to enjoy the View with cold drinks.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Panos Almyrantis, General Manager at Grand Hyatt Athens
Responded yesterday
Esteemed Guest aaaC6149OY, Thank you very much for the valuable feedback regarding your recent stay at the Grand Hyatt Athens. We appreciate your constructive comments that will help us further improve the overall guest experience. Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands. We look forward to an opportunity to greet and treat you in the future and to convey a feeling of care. Warmest regards Panos Almyrantis General Manager
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jarrettkeim wrote a review 6 Aug
1 contribution
Our family was flying back to the US after visiting family house on a Greek island. We stayed two nights and will definitely stay again next year during our annual trip to Greece. I’m a Hyatt member and had wanted to stay at the property since it first opened and we will definitely return. We had use of the Club Lounge. The property is nicely updated and we had a suite with a view of the Akropolis. I spent many hours at the two outdoor pools with our daughter. We enjoyed dining at the 8th floor restaurant which also served as the breakfast location. Even though breakfast was crowded, never had long lines and always plenty of fresh food available. I worked out twice in the gym which is nicely equipped with treadmills, elliptical and rowers for cardio and free weights, kettlebells and various machines. The only downside to the hotel is it’s location, it’s on a busy road with four lanes of traffic in both directions. With our youn daughter we wouldn’t be able to walk to Plaka or Syntagma Square. So we always had to take a taxi to “go into town” or to return to the hotel, not a big deal since there are so many taxis in town, but adds cost and time. Still, not enough to make us consider another hotel on our next visit. In addition, the new expansion appears to have another rooftop pool with even better views of the the Akropolis.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Panos Almyrantis, General Manager at Grand Hyatt Athens
Responded 2 days ago
Esteemed Guest Jarrettkeim, Thank you very much for the valuable feedback regarding your recent stay at the Grand Hyatt Athens. We appreciate your constructive comments that will empower our team to further improve the overall guest experience. Our team feels honored to be mentioned at your review as this is the most rewarding feeling an employee can enjoy. We will continue pouring our hearts and souls daily to satisfy our guests and communities. Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands. We look forward to an opportunity to greet and treat you in the future and to convey a feeling of care. Warmest regards Panos Almyrantis General Manager
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Sayra Larissa wrote a review 6 Aug
Athens, Greece7 contributions6 helpful votes
Definitely the most enjoyable, beautiful and relaxing spa I’ve been to. Facials and massages are amazing. I go there regularly so that says something... The best staff, super friendly and professional - they know their work very competent. Bravo to Maria and Sovik for making me feel so welcome.
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Date of stay: August 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Panos Almyrantis, General Manager at Grand Hyatt Athens
Responded 2 days ago
Esteemed Guest livingthefourmetlife, Thank you very much for the valuable feedback regarding your recent stay at the Grand Hyatt Athens. We appreciate your constructive comments that will empower our team to further improve the overall guest experience. Our team feels honored to be mentioned at your review as this is the most rewarding feeling an employee can enjoy. We will continue pouring our hearts and souls daily to satisfy our guests and communities. Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands. We look forward to an opportunity to greet and treat you in the future and to convey a feeling of care. Warmest regards Panos Almyrantis General Manager
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IvanGooner wrote a review 6 Aug
Paris, France55 contributions60 helpful votes
I’m at the hotel right now. Being a Globalist with Hyatt I’ve travelled around many Hyatt hotels, and this one is by far the worst - it’s not good at all, and there is no attention to the Globalists. The first room provided was very small and with not working AC, it was 31 degrees in the room. We asked for a change and received a room with a broken window that does not close. Rooftop pool closes at 18:30. Rooms are not to Grand Hyatt standards. Avoid at all costs. Especially if you are a globalist and expect good level of service with Hyatt hotels.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Panos Almyrantis, General Manager at Grand Hyatt Athens
Responded 2 days ago
Esteemed Guest IvanGooner, Thank you very much for the valuable feedback regarding your recent stay. I humbly regret not having met your expectations. Our trainings are concentrated on curated experiences and I apologize for not conveying this feeling. Both rooftop and atrium swimming pools close at 20.00, whilst the lifeguard on duty is until 18.30. Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands. Deep apologies for not entailing this during your stay and we look forward to an opportunity to greet and treat you in an effort to convey a feeling of care. Warmest Regards Panos Almyrantis General Manager
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KaLa wrote a review 6 Aug
14 contributions21 helpful votes
We enjoyed one night stay after seven days of sailing in Grand Hyatt Athens. Due the early arrival it was wonderful to spend time at the rooftop pool prior rooms were ready. Although, another room was not ready at 3 pm, but at 4. In addition, we had booked a room with the view already in April - received a first floor room with minor view to the Acropolis. What a disapointment to the kids who had been waiting for the stay for monts. Compensation for the delay was: drink coupons. First they promised a dinner.. Not the kind of a CX we expected
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Panos Almyrantis, General Manager at Grand Hyatt Athens
Responded 2 days ago
Esteemed Guest Kaisa L, Thank you very much for the valuable feedback regarding your recent stay. I humbly regret not having met your expectations. Our trainings are concentrated on curated experiences and I apologize for not conveying this feeling. Our hotel collaborates with several operators, travel experts, cruise liners and direct guests, who have early arrivals in the morning, leading tο a potential waiting time until official check in at 15.00. Although we comprehend the waiting time been long based on your itinerary , in a hotel of very high occupancy, in house guests have to first check out for our cleaning personnel to be able to enter and thoroughly clean the room, to then allocate it to the next guest. Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands. Deep apologies for not entailing this during your stay and we look forward to an opportunity to greet and treat you in an effort to convey a feeling of care. Warmest Regards Panos Almyrantis General Manager
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vaaki wrote a review 5 Aug
London, United Kingdom2 contributions
Stayed for only one night (wish we had done more) at this fabulous hotel, where the staff and service was phenomenal! Right from the early check-in, to the complimentary breakfast, every gesture was so warm and thoughtful. Great views of the Acropolis from the rooftop pool too! Thank you and Kudos to the entire team!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Panos Almyrantis, General Manager at Grand Hyatt Athens
Responded 3 days ago
Esteemed Guest vaaki, Thank you very much for the valuable feedback regarding your recent stay at the Grand Hyatt Athens. We appreciate your constructive comments that will empower our team to further improve the overall guest experience. Our team feels honored to be mentioned at your review as this is the most rewarding feeling an employee can enjoy. We will continue pouring our hearts and souls daily to satisfy our guests and communities. Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands. We look forward to an opportunity to greet and treat you in the future and to convey a feeling of care. Warmest regards Panos Almyrantis General Manager
Read more
Livontop wrote a review 4 Aug
Oslo, Norway199 contributions39 helpful votes
+1
Despite a issue with the AC and noise from drilling due maintenance(had to change room) I liked the hotel. The rooms are spacious and clean. Nice pool area and a great view to the acropolis. The food in the restaurant was good. Good selection for breakfast. It is a bit far from city center, need a taxi to go anywhere. Nice and helpful staff.
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Date of stay: August 2022
Rooms
Cleanliness
Service
Room Tip: Ask for a room away from the highway
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Panos Almyrantis, General Manager at Grand Hyatt Athens
Responded 4 days ago
Esteemed Guest Livontop, Thank you very much for the valuable feedback regarding your recent stay at the Grand Hyatt Athens. We appreciate your constructive comments that will empower our team to further improve the overall guest experience. Our team feels honored to be mentioned at your review as this is the most rewarding feeling an employee can enjoy. We will continue pouring our hearts and souls daily to satisfy our guests and communities. Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands. We look forward to an opportunity to greet and treat you in the future and to convey a feeling of care. Warmest regards Panos Almyrantis General Manager
Read more
Abe Lou wrote a review 4 Aug
Key Largo, Florida13 contributions1 helpful vote
Good hotel after all. Extremally expensive restaurant food, if compared with local restaurants and hotels in the area. Good spa and good food, but…. Hot rooms. Looks like in Athens the AC temperature is not a priority, though the exterior is at 103 F, the rooms temp never go below 75, even if the display shows a different reading.! The ice in the restaurants is “on demand”. You must ask for it! The small “refrigerator” in the rooms, is more like an extra drawer. You can put beverages in there, or you panties and socks. They will never get cool. The hotel is far away from any location of " interest", including autochthonous restaurants, cafes, shopping places and archaeological sites and museums. A customer has to keep in mind an extra budget on a daily basis of 80.0 to a 100.0 Euros in transportation (taxis). If you have a numerous family or group over 4 people, a 35% more should be add.
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Date of stay: July 2022
Value
Location
Room Tip: Excellent view only from the roof top,right side . (8th floor).Restaurant,Bar and pool located...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Panos Almyrantis, General Manager at Grand Hyatt Athens
Responded 4 days ago
Esteemed Guest alicialA3496MA, Thank you very much for the valuable feedback regarding your recent stay. I humbly regret not having met your expectations and wish you would have contacted us whilst in house, so as to improve your experience. Our trainings are concentrated on curated experiences and I apologize for not conveying this feeling. Our drawer mini bars have been installed by Dometic, a global expert of cooling technologies for hotels rooms. Our hotel is located on Syngrou avenue, Athens' most central road hub connecting the Athenian Riviera to the downtown area. An avenue with a variety of commercial stores and bars that is patrolled by local police enhancing safety and security. The hotel's location is very transparently communicated throughout all social media, clearly indicating that we are approximately 10 minutes’ drive from the city center for which we offer free shuttle bus service daily. Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands. Deep apologies for not entailing this during your stay and we look forward to an opportunity to greet and treat you in an effort to convey a feeling of care. Warmest Regards Panos Almyrantis General Manager
Read more
Lesa J wrote a review 3 Aug
3 contributions
Our early international flight led us to the hotel by 10am. It was 5pm before we received a room. The staff didn't seem to care or be able to explain the delay. There were many going before us. I believe it was due to the fact we booked with a third party. The hotel was clean and the breakfast was the best part. The view from the pool is pretty fantastic. The area is full of girly bars.. Watch our for the cab drivers many are not honest.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Panos Almyrantis, General Manager at Grand Hyatt Athens
Responded 5 days ago
Esteemed Guest Lesa J, Thank you very much for the valuable feedback regarding your recent stay. I humbly regret not having met your expectations. Our trainings are concentrated on curated experiences and I apologize for not conveying this feeling. We have comprehensively discussed all the points raised in your feedback and the relevant department heads are working on improvements. I regret the waiting time at the lobby, as the hotel runs at 100% occupancy. Check in time is at 15.00 and our team makes every effort to support earlier check ins, should rooms become available. Indeed you should have been contacted for an apology. Our hotel is located on Syngrou avenue, Athens' most central road hub connecting the Athenian Riviera to the downtown area. An avenue with a variety of commercial stores and bars that is patrolled by local police enhancing safety and security. The hotel's location is very transparently communicated throughout all social media, clearly indicating that we are approximately 10 minutes’ drive from the city center for which we offer free shuttle bus service daily. Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands. Deep apologies for not entailing this during your stay and we look forward to an opportunity to greet and treat you in an effort to convey a feeling of care. Warmest Regards Panos Almyrantis General Manager
Read more
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PRICE RANGE
USD 147 - USD 233 (Based on Average Rates for a Standard Room)
LOCATION
GreeceAtticaAthensNeos Kosmos
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Frequently Asked Questions about Grand Hyatt Athens
Which popular attractions are close to Grand Hyatt Athens?
Nearby attractions include Melissotopos, Beeplace (0.5 km), Masjid Al-Salam Mosque (0.2 km), and Alicestar Jewelry (0.4 km).
What are some of the property amenities at Grand Hyatt Athens?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Grand Hyatt Athens?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hyatt Athens?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Grand Hyatt Athens?
Yes, parking is available to guests.
What are some restaurants close to Grand Hyatt Athens?
Conveniently located restaurants include Jaipur Palace, Dei Fratelli, and Fagopoti.
Are there opportunities to exercise at Grand Hyatt Athens?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Grand Hyatt Athens?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hyatt Athens?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Grand Hyatt Athens offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Grand Hyatt Athens?
Many travellers enjoy visiting Parthenon (1.7 km), Acropolis (1.7 km), and Herod Atticus Odeon (1.5 km).