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Sugar Ridge Resort

1,139 reviews
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Traveller (1097)
Room & Suite (422)
Pool & Beach (301)
Overview
  • Excellent51%
  • Very good33%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“aveda spa”(86 reviews)
“infinity pool”(157 reviews)
“shuttle service”(49 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,139)Write a Review
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Traveller rating
547
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547
363
116
44
30
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21 - 25 of 1,100 reviews
Reviewed 2 January 2018

My husband and I visited Sugar Ridge for 6 nights, doubling my Aveda reward points. We also extended for one night on our own. We were in Room #4 which had great views of the pool, the harbor, and had a wonderful plunge pool. We...More

Thank jewel6516
Reviewed 1 January 2018 via mobile

Do not book if you are expecting luxury. We booked to stay at Sugar Ridge from Boxing Day for a week. We had to move hotels after a few nights as it was so terrible. This also sounded like a regular occurrence. This hotel is...More

4  Thank Harriette F
Response from Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge ResortResponded 5 weeks ago

Thank you for your valuable feedback. As you know Our staff try very hard to please. Our Guest Relations team member did follow up with you during your stay and are only sad that we couldn’t meet your needs. We think in this case our...More

Reviewed 28 December 2017 via mobile

We checked in yesterday afternoon and were giggling is was so nice and the staff were lovely and room looked awesome. We rushed up to see the sunset at the gorgeous ridge top bar and pool, which was lovely except the lady's toilets were blocked...More

Thank Thomas B
Reviewed 27 December 2017

I'll start off by letting you know my wife has mobility issues, and is on crutches for most of her days. Right off the bat, we were upgraded to a room at the top of the ridge, a room with a view of Jolly Harbor,...More

Thank Chunst B
Reviewed 22 December 2017 via mobile

This is my second time staying at Sugar Ridge Resort, and I really would not stay anywhere else. This time I did something different , and got the all-inclusive plan, and it was 100% worth it. Breakfast lunch and dinner was amazing, and when you...More

Thank Monique00300
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134567220
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Dry Cleaning
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
USD 250 - USD 548 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
USD 250 - USD 548 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (1097)
Room & Suite (422)
Pool & Beach (301)
Dining (145)
Amenities (56)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
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gavin395
21 January 2018|
AnswerShow all 3 answers
Response from AGMG2 | Reviewed this property |
During our stay we had breakfast, lunch and dinner there.. I would call or email Resort your question :)
0
Votes
Billie D
16 January 2018|
AnswerShow all 9 answers
Response from AGMG2 | Reviewed this property |
Yes we had one in both rooms we were in :)
1
Vote
samsadieMaine
8 January 2018|
AnswerShow all 6 answers
Response from Chunst B | Reviewed this property |
In regards to being pestered. I hate to admit it, but I had a similar experience on Jolly Harbor beach with the guy who rented me the chairs. I gave him $20, Im ok with that.He (Tito)hung out and was super friendly, but as... More
0
Votes
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12345619
Room Tips
"All rooms look good, they are all in 2 story quads. Feels like you are all olone"
Read review
"The higher the room the better the view in general, though try to get a second story room"
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"Get a room lower down closer to reception, or one near the top when you don't feel so guilty requesting a..."
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"Cant speak to the rooms other than to say don't book near the tiny pool on New Years."
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