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Crowne Plaza Hotel Brussels - Le Palace

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Crowne Plaza Hotel Brussels - Le Palace
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1,791 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Brussels - Le Palace
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Showing 1,184: English reviews
Plaistow, New Hampshire
Reviewed 21 May 2014

I came to Brussels for a conference and stayed at this wonderful property with my Wife. After an overnight flight, we arrived at 10:30 am. The staff was concerned that our room was not ready even though we never expected it to be ready and we were staying on points. We were even upgraded to the Club Floor. The front...

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Helpful?
Thank Lawtraveler084
rm_hurkmans, General Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear Lawtraveler084 , It was great to have hosted you and your wife for the conference you've visited. We are really pleased that we could provide you a memorable stay. I've shared your 5 star review and comments with all of our team members and they are very appreciative. This is why it's great to be in the hospitality business....

Munich, Germany
Reviewed 18 May 2014

The hotel is in a nice central location to Brussels city. Be advised that the Grand Palace and most other attractions are a good walking distance. Best to take a cab or Metro if you are not accustom to walking the busy streets. There is a bit of construction in the area, but was noise or congestion was not a...

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Helpful?
Thank Mark M
rm_hurkmans, General Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear Mark M, Thanks a lot for choosing our hotel and for your nice comments. Construction to upgrade the area around our hotel is indeed going on, but the main works will be finished within a few months (scheduled end Sep 14). We are in close contact with the contractors to limit the inconvenience for our guests to a minimum,...

Sheffield, United Kingdom
Reviewed 18 May 2014

Pros : Great location seconds away from Rogier metro and shopping district. Decor and style of the hotel was very nice. Large room size, with plenty of storage, fantastic gym and sauna, wi fi signal average in room. Good service from staff . Large bathroom with adequate supplies. Cons: Poor lighting, best to ask for a window room. Sofa bed...

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Helpful?
2Thank 26Benson
rm_hurkmans, General Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear 26Benson, Many thanks for staying with us and for your constructive feedback. We will surely work on the improvement points you mention, as we aim to provide our guests a memorable stay. Thanks for sharing the issue with the City Tax, which is charged at EUR 7 per room/per night in our hotel. On the IHG / Crowne Plaza...

Seattle, Washington
Reviewed 14 May 2014

The hotel itself is quite nice, it's a little older which in Europe means character and reminds you that it's not a bland American hotel despite the brand. The water pressure in my room was abysmal but more than made up for by a decent size room. What inspired me to write this review was the breakfast. I just got...

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2Thank Sherwood2014
rm_hurkmans, General Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear Sherwood2014, It was our great pleasure to have you as our guest and it's nice to see you like our hotel. I'm am really sorry to experience that you were not satisfied with the value for money of our breakfast buffet, which we charge at EUR 27,50. I am fully aware, that this information reaches you too late now,...

Southampton, United Kingdom
Reviewed 10 May 2014

In a central location and right next to Rogier metro station - lines 2, 3, 4 and 6 (which is also a bonus). Once the current construction outside the hotel is complete, the area will no doubt be reasonably presentable again (which it isn't at the moment). I had room with a very disappointing view of another room that seemed...

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1Thank The_Meon_Meerkat
Brighton, England.
Reviewed 7 May 2014

Absolutely everything about this hotel and the staff were of the highest standards. I want to thank Mathilde in particular for dealing with some queries that I had after I had booked in such a professional and prompt manner. This hotel and the rooms that myself and my friends stayed in were luxurious and beautifully furnished and decorated. I look...

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1Thank brightonbrian
rm_hurkmans, General Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear brightonbrian, This is the feedback for which we get up every day, because we love to make our guest stays "perfect". I shared your very nice comments with the team, especially with Mathilde and we already look forward to welcoming you back. Best regards Rogier M. Hurkmans

Flemington, New Jersey
Reviewed 6 May 2014

We stayed at the hotel for 4 nights during a long weekend break in Brussels. There is construction around the hotel but it does not affect the sleep quality and experience. The hotel is clean in all areas and the staff was helpful and attentive in all areas as well. The rooms were quite large for european standards. We stayed...

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2Thank dmejias
rm_hurkmans, General Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear dmejias, Many thanks for being our guest and for taking the time to share your experience. It is nice to read that you like our hotel, our amenities and service and especially our breakfast. There is indeed the possibility to book a room including breakfast on our Crowne Plaza / IHG website, or to add breakfast at a discounted...

Ponte Vedra Beach, Florida
Reviewed 3 May 2014

A very pleasant stay at this Grande Dame of all Brussels hotels. Stayed in the retro room section of the hotel, and time stood still while keeping modern hotel amenities intact and in this hotel, all impeccable. Having been the GM of this hotel in 1999, it was great to see investments made by the new ownership. Investments in quality,...

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1Thank walthervliegen
rm_hurkmans, General Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear walthervliegen, It was a great pleasure (especially for many of the team, who still know you), to have you with us as our guest. From my own experience, it's always exciting and sometimes even difficult to return to a place, where you once worked, as guest. I am very pleased that you had a "happy return" and would like...

Reviewed 30 April 2014 via mobile

Stayed 2 nights, the hotel so clean and the rooms amazing large bath room with robes and toiletries, beds so comfortable and you get more than 1 pillow a large tv, coffee making facilities a senseo maker. .could do with more milks and sugars (2 of each).restaurant food good and good price

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1Thank jksalane
Portsmouth, United Kingdom
Reviewed 29 April 2014

Lovely hotel, was even up graded comfortable and cosy, friendly and helpful staff, not far from shops etc even had a complentary mini bar,coffee machine and, kettle in room lovely . Excellent stay thankyou

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1Thank medic3278

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated in the Northern Quarter, Crowne Plaza® Brussels - Le Palace hotel adds elegance to business trips. Built in 1908, our hotel is fully renovated and offers the most contemporary, business-ready amenities. Ideal for corporate travel and events, our hotel is located near Brussels Airport and the city centre. Guests can get to the European Commission and NATO – as well as major companies like Procter and Gamble and BNP Paribas Fortis – via the Rogier metro station, a five-minute walk away. Hosting an event on site? Our flexible meeting facilities include WiFi and the assistance of our Crowne Plaza® Meetings & Events team. Situated on Place Rogier, our hotel is within easy reach of places to see. Sightseers can take a walk to a host of parks, theaters and museums, including the Grand Place and Royal Museum of Fine Arts, in 15 minutes or less. Our guestrooms overlook the Botanical Garden of Brussels, where visitors can find art exhibitions and concerts, or simply stroll the grounds. Within our historic hotel, you can work or work out anytime; WiFi, Business Centre and Fitness Centre facilities are available around the clock. Questions? Our multilingual staff are at your service. Hungry and pressed for time? Choose from a fast and fresh dining menu. Or, linger over a beer or international cuisine at Nouveau Taste Restaurant or Deco Verre Brasserie. ... more   less 

Additional Information about Crowne Plaza Hotel Brussels - Le Palace

Address: Rue Gineste 3, Saint-Josse-ten-Noode, Brussels 1210, Belgium
Region: Belgium > Brussels > Saint-Josse-ten-Noode
Price Range: $117 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Brussels - Le Palace 4*
Number of rooms: 354
Reservation Options:
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Also Known As:
Crowne Plaza Brussels
Crowne Plaza Hotel Brussels - Le Palace Belgium
Hotel Style:
#2 Romantic Hotel in Saint-Josse-ten-Noode
#2 Luxury Hotel in Saint-Josse-ten-Noode
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Brussels - Le Palace staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Brussels - Le Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for 5th or 6th floor overlooking the botanical garden (east side)”
cantravnut, 25 Apr 2017 | Read review
“I guess try to get a room that faces the streets rather than into other rooms.”
benjin, 6 Apr 2017 | Read review
“Ask for a room that faces the street. You may get better air circulation then and not end up sleeping in what could very-well be a sauna.”
lianak, 4 Apr 2017 | Read review
“Executive rooms at the upper floors are quieter and those facing the botanic garden offer a stunning view.”
smattoli, 2 Apr 2017 | Read review
“choose a room on the lowest floor possible. check out where the fire escape is, do dry runs. be ready in an emergency coz they ain't.”
sara538740, 20 Mar 2017 | Read review
5 of 5