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Crowne Plaza Hotel Brussels - Le Palace

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Crowne Plaza Hotel Brussels - Le Palace
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1,723 Reviews from our TripAdvisor Community

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Showing 1,144: English reviews
New York City, New York
Reviewed 2 days ago NEW

The location of the hotel is very convenient. The service was very friendly and always helpful. The room was clean and the bed was great. We really enjoyed our time in this hotel. We will stay again in this great hotel.

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Helpful?
Thank Gabriellegabgab
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear Gabriella, Thank you for your visit and for taking the time to share your feedback! I'm delighted to see you enjoyed your stay with us. A positive guest experience is something we take great pride in so I won't hesitate to share this with our team. We wish you a lot of great travels in 2017 and we look...

Reviewed 3 days ago NEW

Stayed here between christmas and new year for a short break and trip to the Grand Plas and xmas markets. Location is great within easy walking distance of station and city centre. The hotel service and facilities were as expected for the star rating for this hotel and the staff were very helpful. Really enjoyed our time there and will...

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Helpful?
Thank PardesiM
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Good morning PardesiM! Winter greetings from the whole team at the Crowne Plaza Brussels - Le Palace! Thank you for choosing our hotel to spend some time in Brussels between Christmas and New Year. We are happy to see you enjoyed your stay with us. It's something we take great pride in. We look forward to welcoming you back again...

Cambridge, United Kingdom
Reviewed 4 days ago NEWvia mobile

Well located, just 1km north of Grand Place. Friendly and helpful staff. Comfortable bed in a reasonably-sized room. TV is a good size with decent selection of channels. Only small drawback is perhaps the room is not as well soundproofed as it could be.

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Helpful?
Thank Andrew C
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear Andrew, Thank you for your visit and for taking the time to share your feedback on TripAdvisor. I'm happy to see you enjoyed your stay with us. We truly appreciate your comments and I won't hesitate to share them with the rest of our team. On behalf of our entire team I would like to wish you a lot...

Managua, Nicaragua
Reviewed 4 days ago NEW

we had a 24-hour layover in Brussels, and this place was perfect with its own airport transport. we had an early fight, but it's close enough that a taxi arranged by the hotel didn't cost too much, and is very close to the airport. a word about the train station, it's a much further walk than we were to believe...

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Helpful?
1Thank MHenzler
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Hello MHenzler! Greetings from the whole team at the Crowne Plaza Brussels - Le Palace! Thank you for rating your stay at the Crowne Plaza Brussels Airport. I won't hesitate to share your feedback with them. We hope to welcome you back again soon in Brussels, and maybe you can visit our hotel one day, in the centre of town....

San Francisco, California
Reviewed 1 week ago

Location - The hotel is walking distance to the city centre, main attractions, shops and metro. Room - My room was cleaned but it's outdated and expected an updated room for IHG members. Service - Friendly front desk and my bed was made perfectly. Room Service - Food was basic, I didn't enjoy it as much.

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Helpful?
Thank fresh0206
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear fresh0206, Greetings from the whole team at the Crowne Plaza Brussels - Le Palace! Thank you for visiting our hotel and for taking the time to share your feedback! I'm happy to see you had a great guest experience thanks to the location of the hotel and the professionalism of our staff. Nevertheless, I won't hesitate to share your...

Dublin, Ireland
Reviewed 1 week ago

Location of this hotel is excellent and only walking distance on Noord Train Station which is about 5-10mins, we stayed for 2 nights for the Andre Rieu concert and the hotel service was excellent, rooms were nice and spacious and nice and warm as well

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Helpful?
Thank Kevin C
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Good morning Kevin, Greetings from the whole team at the Crowne Plaza Brussels - Le Palace! Thank you for your visit and for taking the time to share your feedback on TripAdvisor. I'm delighted to read you had a great time in Brussels. We wish you a lot of great travels in 2017 and we look forward to welcoming you...

High Wycombe, England, United Kingdom
Reviewed 1 week ago

This was my first visit to Brussels and to the Crowne Plaza Le Palace. Me and my mum stayed here for the weekend for two nights on arrival we was greeted by a lovely gentleman Alex he explained everything about the hotel and even provided us with a map of the area and informed us of the best places to...

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Helpful?
1Thank Samantha C
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear Samantha, Thank you for sharing your experiences! I've shared your feedback with the head of our housekeeping, with Alex and the rest of the team! On behalf of all of us, I would like to wish you a lot of great travels in 2017 and we look forward to welcoming you back soon! Kind regards, Steven D. Community Supervisor

Johannesburg, South Africa
Reviewed 2 weeks ago via mobile

Well situated Hotel in the city center. Just a short walk from the train station and a great starting point to get into a city walkabout. Directly opposite the botanical gardens. Very friendly and efficient staff. Rooms were spacious and has an awesome big screen tv. Breakfast took a while to lay up the buffet, but did have a good...

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Helpful?
1Thank Adarsh S
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear Adarsh S, Greetings from the whole team at the Crowne Plaza Brussels - Le Palace! Thank you for your visit and for taking the time to share your feedback on TripAdvisor. I'm delighted to see you enjoyed your stay with us! We wish you a lot of great travels in 2017 and we hope to welcome you back again...

Switzerland
Reviewed 2 weeks ago

I spent 5 nights at this hotel (which resulted into an upgrade to an Executive room, including two free drinks at the hotel bar) and was extremely pleased. The hotel is very conveniently located next to the EU Covent Garden Center. My room and a bathroom were spacious with all amenities. WC was in a separate room. The bed was...

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Helpful?
Thank Konstantin F
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear Konstantin, Greetings from the whole team at the Crowne Plaza Brussels - Le Palace! Thank you for your visit and for taking the time to share your feedback. I'm happy so see you enjoyed your stay with us. It's important for guests who stay for a longer period to feel at home and to be able to relax and...

Waterloo, Belgium
Reviewed 2 weeks ago

I'm a customer in that restaurant for +/- 4 years. Since the departure of the second chef who became "Chef" in another hotel in the chain, I never reached this bad level of quality of service. However, if we were disappointed for time to time, we were in general happy; so, we kept going. Today, I think I have experienced...

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Helpful?
Thank Aldiana737
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear Aldiana737, Thank you for reaching out! Your feedback is very important to us and I won't hesitate to share it with our F&B manager. This is not the service we want to offer nor the way we want to communicate towards our guests. I would like to thank you for your loyalty towards our restaurant over the last 4...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated in the Northern Quarter, Crowne Plaza® Brussels - Le Palace hotel adds elegance to business trips. Built in 1908, our hotel is fully renovated and offers the most contemporary, business-ready amenities. Ideal for corporate travel and events, our hotel is located near Brussels Airport and the city centre. Guests can get to the European Commission and NATO – as well as major companies like Procter and Gamble and BNP Paribas Fortis – via the Rogier metro station, a five-minute walk away. Hosting an event on site? Our flexible meeting facilities include WiFi and the assistance of our Crowne Plaza® Meetings & Events team. Situated on Place Rogier, our hotel is within easy reach of places to see. Sightseers can take a walk to a host of parks, theaters and museums, including the Grand Place and Royal Museum of Fine Arts, in 15 minutes or less. Our guestrooms overlook the Botanical Garden of Brussels, where visitors can find art exhibitions and concerts, or simply stroll the grounds. Within our historic hotel, you can work or work out anytime; WiFi, Business Centre and Fitness Centre facilities are available around the clock. Questions? Our multilingual staff are at your service. Hungry and pressed for time? Choose from a fast and fresh dining menu. Or, linger over a beer or international cuisine at Nouveau Taste Restaurant or Deco Verre Brasserie. ... more   less 

Additional Information about Crowne Plaza Hotel Brussels - Le Palace

Address: Rue Gineste 3, Saint-Josse-ten-Noode, Brussels 1210, Belgium
Region: Belgium > Brussels > Saint-Josse-ten-Noode
Price Range: $113 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Brussels - Le Palace 4*
Number of rooms: 354
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Priceline and Travelocity so you can book your Crowne Plaza Hotel Brussels - Le Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Brussels
Crowne Plaza Hotel Brussels - Le Palace Belgium
Hotel Style:
#2 Luxury Hotel in Saint-Josse-ten-Noode
#2 Romantic Hotel in Saint-Josse-ten-Noode
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Brussels - Le Palace staff and other travellers.
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Limbang, Sarawak, Malaysia

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive rooms are worth paying the little extra for.”
 of 5 bubbles PardesiM, 18 Jan 2017 | Read review
“We got a great rate through Hotels.com. By signing up on their Crowne Plaza IHG Rewards we got free early check-in”
 of 5 bubbles MHenzler, 17 Jan 2017 | Read review
“Room 361 very large and a nice view”
 of 5 bubbles A3432XFsamanthac, 9 Jan 2017 | Read review
“We've always opted for quitter rooms considering the hotel is right in the city centre with busy traffic”
 of 5 bubbles 220irai, 5 Jan 2017 | Read review
“choisir l'étage le plus haut...”
 of 5 bubbles VivianYang18, 21 Dec 2016 | Read review
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