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Santana Hotel & Spa

363 reviews
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Traveller (202)
Room & Suite (64)
Dining (10)
Overview
  • Excellent23%
  • Very good36%
  • Average18%
  • Poor10%
  • Terrible13%
Travellers talk about
“the river”(13 reviews)
“steep hill”(3 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (363)Write a Review
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All reviewsinternet connectionthe riversteep hillcomfortable bedbusiness tripexcellent value for moneyminute walkquiet hotelavetowncondevilacountrytypesmonasterycoast
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1 - 5 of 54 reviews
Reviewed 2 weeks ago via mobile

Visited late in January for a relaxing weekend late in January 2018. How disappointed we were. The carpet in our bedroom was heavily stained. The net curtains had a big hole and the main curtains were part off the track. We went to eat in...More

Thank Martyn D
Reviewed 17 October 2017

On first arriving in this town I felt dissappointed but after a few days realised what a lovely place it was. The hotel was a 10 minute walk for us from the station and finally up a very steep hill! Most people drive! The hotel...More

Thank Sally B
Reviewed 11 October 2017

We stayed there as a group for 2 nights and nothing is good Corridors and rooms are smelly, carpets are dirty tiles in balcony are broken and the so called reception say that they are sorry Breakfast is terrible . If something is missing like...More

Thank DK5179
Reviewed 14 September 2017

Stayed at this hotel for one night last week. We originally booked to stay one night the weeks before but the hotel kindly agreed to change the date for us. On arrival we were advised that check in was 2.30. Our paperwork clearly showed 2pm...More

Thank roadtrip1321
Response from Recepção S, Diretor de Vendas at Santana Hotel & SpaResponded 17 September 2017

Dear Guest, First of all, I would like to thank you for taking a few minutes of your valuable time to let us your opinion about our services. The facts don´t meet the quality and service standard of our hotel, so we apologize for your...More

Reviewed 1 September 2017

This is a rather big hotel with long corridors. You should be prepared for long walks from your room to the breakfast room, restaurant, lobby and swimming pool. The room was spacious, quiet and clean. The beds are big but a bit too soft for...More

Thank Robert1936
Response from Recepção S, Diretor de Vendas at Santana Hotel & SpaResponded 17 September 2017

Thank you very much for your excellent comment on Tripadvisor. We are pleased to read that you had a wonderful time in Porto and at the Santana Hotel & Spa We are always happy to hear very good comments about our perfect location. Your satisfaction...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Indoor pool
Details
Price range
USD 65 - USD 133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 65 - USD 133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (202)
Room & Suite (64)
Dining (10)
Pool & Beach (3)
Questions & Answers
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Room Tips
"ask for a river view and balcony"
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"The best tip is to use another place"
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"Rooms at front could be noisy as it's looking in tomswuare"
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"another hotel.."
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