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Hotel Universal

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1 room 2 adults 0 children
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Hotel Universal
Hotel Universal
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294 Reviews from our TripAdvisor Community

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Showing 77: English reviews
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Lisbon
Reviewed 1 week ago via mobile

You cannot beat the location. Right in Avenida dos Aliados with easy access anywhere. The staff was very attentive and helpful. We paid something close to nothing, since it was two slow week nights. Breakfast was good, but coffee and orange juice need urgent improvement.

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Helpful?
Thank dulcinio
Rugby, United Kingdom
Reviewed 1 week ago via mobile

We stayed for two nights with our grandchildren in the summer. We arrived much later than the stated check in time but our room wasn't ready. It was over 40 mins later before it was available and only because I complained. Staff seemed indifferent to the problem which made it even more irritating. The room was ok but a little...

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Thank Vickirew
Manchester, United Kingdom
Reviewed 4 weeks ago

This hotel is well located in the centre of Porto on Avenida dos Aliados. It’s very close to, and within walking distance of many of the cities attractions such as the cathedral, Sam Bento railway station, Torre dos Clérigos, ponte Luis 1 and the fashionable eating/drinking area of Ribeira. The hotel is situated on the first floor (second if you...

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Thank martinmolloy72
Reviewed 1 March 2017 via mobile

I booked a room for 2 days. The price was ok 72€ for 2 nights, the hotel was located in the center of the city, near the metro aliados (2 minutes), but the room was not nice. It was clean, but had a smell of humidity and there was mold on the ceiling. The bed had a plastic protection and...

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Thank Luminita S
London, United Kingdom
Reviewed 27 February 2017

The hotel is located very well in the centre of Porto with walking distance to most of the things one would want to see when visiting. Hotel is old, rooms are old, furniture is old, but decent enough for sleeping. Staff are pretty helpful.

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Thank Jimmy_Swe
Bishops Stortford, United Kingdom
Reviewed 18 February 2017

the location is the best, close to the metro and train station. Really easy to move around. The room was quite small but we only wanted a bed anyway, Power plugs are in weird places but they got us an extension so not a problem. The room was cleaned everyday and he staff was great. we didnt get breakfast, would...

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Thank Eli J
Reviewed 2 February 2017 via mobile

It is just a place for bed. Don't take breakfast because it's quallity is further bad. It's better to have breakfast outside. If you want a place well located in the center of the city and cheap, this one could be an option. But It isn't very confortable.

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Thank AITOR I
Reviewed 16 January 2017

Very well equipped, bright and comfortable room, good bed, fridge, lots of sockets, additional pillows and blankets. Very helpful and friendly staff. Prime location, right in the center, close to all beautiful places and monuments.

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Thank Daga F
Valencia, Spain
Reviewed 16 January 2017

I highly recommend it, right down town ten minutes from everything and plus Hard Rock Cafe is very near, with very attentive staff, It has been renewed recently both bedrooms and bathrooms. Free WiFi. Bed a bit short for a tall person.

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Thank Sergio B
Manila, Philippines
Reviewed 29 October 2016

This hotel is centrally located but basic, reflected in the price. I went as part of a group and check in was efficient considering the number of us. Limited lift access and you need to take one flight of stairs from the street, in case this is an issue. I slept ok but others complained of the noise outside and...

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Thank bonviveur2016

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
Located in an elegant and old avenue "Avenida dos Aliados," in the heart of the historical center of Porto, the Hotel Universal is surrounded by some of the most emblematic buildings of this city and in a central point to reach on foot touristic sights one can’t miss such as: The City Hall, Trindade Church, S. Bento Railway Station, Clérigos Tower, The Cathedral Douro Riverhood. If you want to go further, you have a railway station or an underground station both in less than 3 minutes on foot. One can’t miss neither a boat trip through the magnificent Douro River, nor the night view of the old part of the town near the river, where you can taste a good meal and a delightful Porto wine. Our hotel offers you a personalized service in a joyful, comfortable and inviting atmosphere. We guarantee the best prices and we’ll help our guests to get the most out of their trip calling our receptionists’ advice. ... more   less 

Additional Information about Hotel Universal

Address: Avenida dos Aliados 38, Porto 4000-064, Portugal
Region: Portugal > Northern Portugal > Porto District > Porto
Price Range: $84 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Universal 2*
Number of rooms: 42
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Universal staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The economy room is really good, facing the inner yard is also more quiet but with no views, on the 5th floor plenty of light though.”
dagaf2014, 15 Jan 2017 | Read review
“Inside rooms are very quiet”
SergioB636, 15 Jan 2017 | Read review
“a lot of stairs - very hard to reach the lobby !”
Kargol, 21 Jun 2016 | Read review
“Not important.”
Mooseonthemove, 16 May 2016 | Read review
“si tienes porblemas de mobilidad es incomodo, la entrada tienen una escalera muy pronunciada y larga, y el ascensor es pequeñito.”
JuanPa_Ookami, 9 Feb 2016 | Read review
5 of 5