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Sheraton Porto Hotel & Spa

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#9 of 101 Hotels in Porto
Certificate of Excellence
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1,821 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Porto Hotel & Spa
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Showing 766: English reviews
Zurich, Switzerland
Reviewed 9 August 2013

The Sheraton Porto is a modern hotel located in a somewhat residential area of Porto. While being slightly further away from the downtown than some, taxi service is immediately available and very affordable. I had been twice in the hotel included the the spa and wellness area and i confirm it was great Everything from the service at the front...

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Helpful?
Thank Guido B
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Guido B, It is a pleasure to read your positive feedback about Sheraton Porto Hotel & Spa. We are glad to hear your appreciation of our services and we will congratulate the team on your behalf. We hope to have the pleasure to welcome you back for another memorable stay with us. Warm Regards, Joana Almeida General Manager

Sintra
Reviewed 8 August 2013

Just had two nights at the Sheraton Porto Hotel and Spa. We were lucky enough to have an upgrade and cannot fault it. A problem with the TV cured within 6 minutes with a visit from the electrician. A special thank you to Receptionist Helio Almeida for his suggestions to make our visit more enjoyable. He is an asset to...

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Helpful?
Thank PompeySintra
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear PompeySintra, Thank you for your positive feedback about Sheraton Porto Hotel & Spa. It is always a pleasure to know our staff performs impeccably as it is an incentive for the team and their professional development. We will be sure to pass on your compliments to Helio and the whole team. We hope to welcome you back in the...

Hong Kong, China
Reviewed 8 August 2013

I went took my mum to Oporto and stayed at the Sheraton. I tried to book a suite using Starwoods upgrades but they don't have suites we two beds.... Other than that's the hotel was nice. They charge for the gym which. Found a bit odd. The restaurant was not bad and the lounge although small was pleasant. Service was...

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Helpful?
Thank Sergio P
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Sergio P, We appreciate your valuable review of our hotel. We would like to inform you that the gym, our Sheraton Fitness by Core Performance, is open 24 hours a day, everyday and is free of charge for all guests. The rest of The Spa facilities have a 10€ charge per person, per day. We hope to have the...

Reading, Berks UK
Reviewed 7 August 2013

Have just come back from 4 day break in Porto, treating my daughters, I needed 3 rooms so was keeping an eye on price. The Sheraton was a steal, very nice rooms, stylish surroundings made it feel like a luxury break but we got a great rate too. Easy access to metro and were it is less than 30mins and...

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Helpful?
Thank DougReading_BerksUK
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear DougReading_BerksUK, Thank you for your positive feedback regarding Sheraton Porto Hotel & Spa and our historic city, Porto. The hotel is certainly located in an area with easy access to many points of interest of the city, which, we can proudly agree, are undoubtedly worth the visit. We will be sure to pass on your fantastic compliments to our...

Spain
Reviewed 26 July 2013

The service offered in the hotel was not a the level of most Sheratons I have visited before. I was treated unpolitely by some of the reception personnel although I had a reservation at the club level (not cheap) and I am a SGP member. A real pity... since this hotel could offer much more. I will surely avoid in...

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Helpful?
3Thank exigente_8
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Linda1313, We appreciate your feedback about your recent stay with us. Nevertheless, in order to analyze and act upon such an issue, we would like to ask you for more detail on your experience. To do so, we would be grateful if you could contact us via email on sheraton.porto@sheratonporto.com. We hope to hear from you soon. Warm Regards,...

Winnipeg, Canada
Reviewed 24 July 2013

The Sheraton Porto is a modern and beautiful hotel located in a somewhat residential area of Porto. While being slightly further away from the downtown than some, taxi service is immediately available and very affordable. Everything from the service at the front desk, the rooms and amenties to the general service and housekeeping is outstanding! The grounds are lovely. The...

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Helpful?
Thank Ana H
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Ana H, It is a pleasure to read such positive comments about Sheraton Porto Hotel & Spa and to realize that our efforts to provide the highest level of quality is appreciated by our guests. We will pass on your compliments to the team as we are sure this will be highly motivating. We hope to welcome you back...

Abtwil, Switzerland
Reviewed 21 July 2013

Coming here for a night or two is like coming to a second home: from doorman to manager, everyone gives you a warm welcome and know what you, as a valued guest wants, i.e. Junior suite as opposed to executive suite, since i like my cigars. The food in the restaurant is out of this world, at least my ribeye...

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Helpful?
Thank RuediAbtwil_Schweiz
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear RuediAbtwil, It is very rewarding to receive such wonderful feedback from a loyal guest as you have been for so many years. We are proud to be your home away from home and hope to maintain that relationship with you for many years to come. We are waiting to welcome you back in the near future for another pleasant...

Manchester, United Kingdom
Reviewed 11 July 2013

After a friend visited Portugal and talk all that she could about it, I couldn't resist and search for informations about it. From only the pictures I feel in love. But my really journey start when i was on the plain to Porto. Breathtaking Views, The city histories, the Portuguese people so well polite and professional. I stayed at Sheraton...

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Helpful?
Thank Mirela B
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Mirela B, It is a pleasure to read such amazing reviews about our country, culture and people. It is indeed a little piece of heaven in Western Europe. On behalf of the team, we appreciate your positive and valuable contribution about our customer service and hotel facilities. As to our Restaurant services, we will be sure to pass on...

Miami, FL
Reviewed 3 July 2013

The rooms are great, as a typical US brand, everything works, there is attention to detail and the building is very pretty. excellent Gym, great Bar and very good location. I would highly recommend it althhough is a bit far from Gaia and all typical tourist sites in the city. However, taxis are cheap. So it is a very worth...

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Helpful?
Thank gzaczac
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Guest, We’re delighted to know that you have enjoyed your stay with us. Thank you so much for your detailed feed-back, and for having taken the time to post your opinion. We’re looking forward to welcoming you again. Yours sincerely, Joana Almeida General Manager

india
Reviewed 27 June 2013

Just stayed a night at the Sheraton in Porto. The hotel is very well located and the club rooms were excellent. Decent size rooms with almost all amenities etc that you look for in a hotel. We used the club lounge and that also was pretty decent! The only thing they need to do possibly is increase the number of...

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Helpful?
Thank surfindia
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Guest, Thank you so much for having selected Sheraton Porto Hotel & Spa for your recent stay. We are happy to learn that you have enjoyed staying with us. We would also like to hank you for having taken the time to post your feed-back and suggestion. We are looking forward to the opportunity of welcoming you again in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurante Porto Novo
Restaurante Porto Novo
Cuisines: Mediterranean, European, Portuguese, International
New Yorker Bar
New Yorker Bar
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Step into a world where fine art, design and comfort blend beautifully at the Sheraton Porto Hotel & Spa. Our hotel is a modern wonder of marble, wood, steel, and glass, situated in the heart of Porto. Enjoy the convenience of being only a short walk away from fabulous shopping, art museums and nightlife. ... more   less 

Additional Information about Sheraton Porto Hotel & Spa

Address: Rua Tenente Valadim, 146, Porto 4100-476, Portugal
Region: Portugal > Northern Portugal > Porto District > Porto
Price Range: $143 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Porto Hotel & Spa 5*
Number of rooms: 265
Reservation Options:
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Also Known As:
Sheraton Porto Hotel And Spa
Sheraton Porto Hotel Porto
Porto Sheraton
Hotel Style:
#2 Business Hotel in Porto
#3 Family Hotel in Porto
#5 Romantic Hotel in Porto
#6 Spa Hotel in Porto
#9 Luxury Hotel in Porto
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Porto Hotel & Spa staff and other travellers.
33 questions
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Questions? Get answers from Sheraton Porto Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“505 right across elevators. I was concerned it would be loud hearing people get in and out of the elevators, but it was not an issue.”
 of 5 bubbles LaulauSF, 29 Nov 2016 | Read review
“If you have another options in the city for this price range, take them.”
  • Dirty lavette
 of 5 bubbles joaop751, 1 Nov 2016 | Read review
“Truy the executive floor”
 of 5 bubbles CeesF, 22 Oct 2016 | Read review
“Dont stay here”
 of 5 bubbles liamp225, 14 Oct 2016 | Read review
“City views in a quiet location.”
  • Bathroom
  • Bedroom
  • Bedroom 1
 of 5 bubbles jbuckley43, 8 Oct 2016 | Read review
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