Vincci Bonjardim
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About
It has an excellent location to enjoy some of the must-see places on a visit to the city. It is also very well connected, next to the Trindade metro stop. All of this means that the accommodation offers a magnificent location, as is characteristic of Vincci Hoteles, for experiencing this magical Portuguese city to the full.
Its gastronomic offer is ideal for different occasions and times of the day. On the first floor is the lobby bar, a place to start the day in the best way or to relax after a busy day of sightseeing. On the fifth floor is the Terraço do Jardim rooftop lounge, with its large planters, creating a very cosy atmosphere and allowing you to enjoy the swimming pool, with a solarium, sun loungers and chill out area, as well as spectacular views of the city's main tourist attractions.
Location
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Terrace team and reception team were doing a perfect job up to the standards
Good breakfast, varied, both sweet and savory, cappuccino so-so. Background music to my taste a little annoying early in the morning.
The location is very convenient to the metro stop Trindade that also leads directly to the airport, walking is uphill (but Porto is full of ups and downs) however it is also close to the bus stop.
The hotel’s rooftop terrace is a lovely spot to unwind, offering great views and a peaceful atmosphere. Its location is convenient, situated in a quiet area that allows for a relaxing stay while still being close to key attractions.
Our room was clean and featured a modern design, providing all the comforts we needed. Every staff member, from housekeeping to the reception and restaurant, was helpful and friendly. The breakfast is great!
We stayed for three nights and thoroughly enjoyed our time here. I highly recommend this hotel for anyone visiting Porto—it truly made our first Portugal trip memorable!
From our arrival, we felt welcome. They were always willing to help us with any questions or requests, making our stay very pleasant. Additionally, the staff was very loving towards our son, especially MarÃa C., which made us feel even more comfortable and welcome.
The breakfast was one of the best we have had on our travels: varied, abundant and with fresh, high-quality products. The cleanliness of the hotel also deserves a special mention, with rooms and common areas spotless.
One detail that surprised us was that during my birthday, the hotel surprised us with a cake and a greeting card in our room. It was a special gesture that made my day unforgettable. In addition, our son was given a notebook to paint as a farewell gift, courtesy of the hotel director, Vânia Araújo.
We highly recommend this hotel to all travelers visiting Porto, whether as a couple or with children. Our experience was perfect and we will definitely return in the future. A total success!
Very brave!
Quality, quantity and above all the sympathy of the lady who made us the toasts.
The bad: I start by saying that we changed our booking from another hotel to this one because we saw the reviews and we were very interested. It is disappointing that we did not understand the rating given to this hotel. Probably the notes are given about the pressure of an employee in the hotel hall who asks you to make a review with her...
The cleanliness leaves nothing to be desired: in the room a huge mark on the floor all sticky that made us stick our feet... a visible and careless disgust. We did not ask to change room because it was late and we were tired. In the wc the walls also with dubious marks, the hallway needs to be aspirated and the dust needs to be cleaned in the lamps and objects... A 4-star hotel cannot have such careless cleaning.
Roommate is not available, Clarins products do not even see them except in the photos of the advertisement.
A hotel employee was sitting next to us at breakfast watching what the colleagues were doing... I honestly don't understand the rating so high, there is much to improve (with very basic scenes) to say that it is a 4-star hotel.
PS: It is necessary to add a placaba in the toilet.
"Bus stop to old town & the Duro river is close. Good restaurants in walking distance."Read full review
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