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HF Fenix Porto

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#32 of 103 Hotels in Porto
Certificate of Excellence
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1 room 2 adults 0 children
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HF Fenix Porto
HF Fenix Porto
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976 Reviews from our TripAdvisor Community

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Showing 183: English reviews
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London
Reviewed 1 week ago

The staff were friendly and welcoming and quick to help. The decor in the rooms is dated in style but everything is clean and tidy. The rooms are large and the bed was massive! Good breakfast. The location is a little way from the centre, but it's easy to get about by metro - 5 mins walk to Casa de...

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Helpful?
Thank LadyKLondon
Algarve, Portugal
Reviewed 1 week ago via mobile

Stayed in this hotel on a family holiday in Porto. Hotel is centrally located and has a very nice family room. Very comfortably for family with young kids. Staff is very warm and friendly. Wi-fi is good. F and B services are excellent and the the young staff attending for breakfast was very helpful.

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Helpful?
Thank gauravg009
Manchester
Reviewed 2 weeks ago

Have stayed at two HF Fenix hotels in Lisbon and this one was of the same standard. Generally very helpful staff, spacious room and very clean. The breakfast buffet had a reasonable choice, nice food and plenty of tables - which were quickly cleared as people left. Our room had plenty of space, the bed was comfortable, plenty of storage...

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Helpful?
Thank Lisa H
Lisbon, Portugal
Reviewed 2 weeks ago

This hotel is not actually a 4 star hotel. It is more like a 3 star. The hotel does not offer anything besides breakfast. It doesn't have gym, indoor pool, sauna , turkish bath... or anything. Just a room and a breakfast included, so it's more like a bed & breakfast than a hotel. Although, rooms are clean and comfortable...

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Helpful?
Thank Juzynha
Malmesbury, United Kingdom
Reviewed 5 weeks ago

HF have several hotels in Portugal and they are reliable and consistent, hosted by excellent staff.Having arrived at Porto from their excellent HF Music hotel in Lisbon we felt that this premises has a wonderful reception and public areas but the rooms look a little tired.In particular the bathroom had a shower that was functional but not inspiring and the...

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Helpful?
Thank Nick B
HFHoteisFenix, Quality & Customer Relationship Manager at HF Fenix Porto, responded to this review

Dear Mr. Nick, First of all, we thank you for your preference for the HF hotels and for the time you spent giving us your feedback on TripAdvisor, which we will pass on to the entire team. :) We were extremely pleased to hear that, in general, we met your expectations! We are sorry for not having made your stay...

Reviewed 23 December 2016 via mobile

Very reasonable and staff are friendly. Clean and nice location. Lovely breakfast and especially nice as it is served until 11. Had trouble ordering room service and in the end, didn't bother and ate at the restaurant across the street. There is a very limited menu in the bar and no onsite restaurant.

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Thank Joanne R
Cambridge
Reviewed 13 November 2016 via mobile

Stayed here for two nights on business. Had a room on the 8th floor that was very peaceful despite being opposite the lifts. The room was large, clean and comfortable. There were no tea or coffee facilities in the room which was disappointing. There was a room service menu, but the food was not prepared in the hotel, it was...

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Thank Alex T
Reviewed 2 November 2016

the location is outstanding, and the hotel facilities are very comfortable, clean and breakfast is great. Hotel is very close to transportation facilities, shopping área and some turistic atractions like the Casa da Musica. It is worthwile staying at this hotel. Outstanding experience.

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Thank Silvio P
Reviewed 1 November 2016

Nice hotel. Rooms were comfortable, spacious, the staff was very helpful. Great location, close to the metro and very central. I recommend it and would stay there again. There is a nice food court close by and a nice small mall with good stars which are all walking distance.

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Thank lila c
Hertford, United Kingdom
Reviewed 27 October 2016 via mobile

This is a really nice hotel with friendly and helpful staff. The rooms are huge and the breakfast buffet is plentiful and constantly refreshed. Each room has a safe and fridge but no tea or coffee making facilities. Wifi is generally good but doesn't work in the breakfast room. One small issue is the hotel is quite a long way...

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Helpful?
Thank Bellylou

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A four star hotel with a special character.The HF Fénix Porto is the smart choice for those seeking a hotel that not only makes you feel comfortable, it makes you feel special.If you choose the Motion rooms located in the top floors, you will benefit from an exclusive decoration and furniture that will turn your stay into a privileged moment.And if you choose these rooms, you will also have access to the Business Centre room, a space equipped to support those travelling in business. If you’re travelling in leisure, Family rooms equipped with bunk beds are also available. Whether for business or leisure, you'll have free Wi-Fi Internet available throughout the hotel.The location of the HF Fénix Porto is unmatchable. Just a few minutes away, you can find the Serralves Foundation and Oporto's downtown. And a few steps away are Casa da Música, Pavilhão Rosa Mota and its surrounding gardens. In the evening and in the surrounding streets you can find excellent restaurant offers and an exciting night life. ... more   less 

Additional Information about HF Fenix Porto

Address: Rua Goncalo Sampaio 282, Porto 4150-365, Portugal
Region: Portugal > Northern Portugal > Porto District > Porto
Price Range: $96 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — HF Fenix Porto 4*
Number of rooms: 148
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Also Known As:
Hf Fenix Porto Hotel Porto
Hf Fenix Hotel Porto
Porto Hf Fenix Hotel
Hotel Style:
#17 Romantic Hotel in Porto
#18 Family Hotel in Porto
#19 Business Hotel in Porto
#25 Luxury Hotel in Porto
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Questions & Answers

Here's what travellers have asked, with answers from HF Fenix Porto staff and other travellers.
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3 months ago
Hilton Head, South Carolina

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The top storeys have views across the city”
 of 5 bubbles 780nickb, 16 Feb 2017 | Read review
“12th and 13th floor are a littel bit more expensive but you may have a great overview owards the sea.”
 of 5 bubbles 47Wolfgang47, 16 Oct 2016 | Read review
“We had a room opposite the lift but no noise problems.”
 of 5 bubbles 862JohnD862, 9 Oct 2016 | Read review
“Nice views from higher floors.”
 of 5 bubbles waperth, 26 Sep 2016 | Read review
“Upper floors are quietest. Above 5”
 of 5 bubbles Volleyball1, 18 Sep 2016 | Read review
5 of 5