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ICON Duplo Ribeira
Rua De São João, 104, Porto 4050-551 Portugal
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Room & Suite (93)
Dining (18)
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Avg. AU$221 /night, 12/9 - 12/10
AU$388
per night
AU$290
per night
AU$191
per night
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5.0
#2 of 178 hotels in PortoLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
ICON Duplo Ribeira is situated in the very centric and Costumbrista neighbourhood of the Ribeira in Porto right beside the Maria Pia bridge built by Eiffel. Located on São João Street, the hotel is part of an endless number of steep streets full of traditional shops and new gastronomic offerings that define the new city that Porto is becoming. The hotel is made up of two buildings, each housing different types of accommodation in terms of decoration, however also similar in the excellence and quality of the services on offer. The “Original Building” respects the architectural “gestures” of the city of Porto: granite lintels, tiles on the walls and a large skylight from the main staircase. The classic-inspired decoration conveys the seniority and taste for noble materials inherited from the English influence, present in Porto throughout its history. The lobby also has a space to enjoy breakfast made with top quality ingredients and references to Portuguese cuisine. The “Custom Building” offers something much more synthetic however also provides gestures that anchor into the decoration of the city of Porto. A chromatic range in fine tune with the tiles that are found all around the city, granite walls, leather and, above all, wood serving as the most important aspect of the city´s centuries-old winery tradition. The building also offers a number of special rooms; some in the form of duplex room, others with views of the cathedral, and others with incredible views of mosaic roofs which make up Porto´s skyline. This is without doubt one of our most singular hotels and we are sure that it will leave an unforgettable imprint in the memories´ of our guests. Come and see our new Icon Duplo Ribera and discover what Portuguese hospitality is like by Hotelatelier.
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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Taxi service
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Dry cleaning
Bar / lounge
Breakfast buffet
Kid-friendly buffet
Special diet menus
Concierge
Non-smoking hotel
Laundry service
Ironing service
Room features
Allergy-free room
Blackout curtains
Air conditioning
Safe
Telephone
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Soundproof rooms
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quaint
Centrally Located
Languages Spoken
English, French, Spanish, Portuguese
Location
Rua De São João, 104, Porto 4050-551 Portugal
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
459 Restaurants
within 0.5 kilometers
Reviews
5.0
893 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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The ICON Duplo Ribeira hotel comes highly recommended for its cleanliness and prime location, with guests often mentioning the ease of exploring Porto's attractions from this spotless and stylish base. While the comprehensive breakfast garners praise, some reviewers have noted minor charges for extras.
The rooms, celebrated for their quiet and modern design, occasionally receive comments about the lighting and absence of coffee-making facilities. Despite these small notes, the exceptional service and effective noise insulation contribute to a tranquil and comfortable stay for many travelers.
Location
Central
Atmosphere
Stylish
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Noise level
Quiet
Service
Friendly
Amenities
Comprehensive
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893Reviews5Q+A85Room tips
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Detailed Reviews
We stayed for 2 nights in January, 2023, and truly wish we could have stayed longer. So many things made our stay great. The wonderful staff seem to genuinely enjoy helping their guests in every way possible. They gave us great recommendations for where to dine, where to have a nice port tasting, etc. The warmth from the staff is something you notice. There’s a lovely reception area that makes you want to sit down and relax- they have cozy seating areas with 24/7 coffee and other beverages available. Our rate included a breakfast buffet that was outstanding- so many delicious and varied choices of fresh fruits, meats, eggs, fish cakes, cereals, yogurts, and many wonderful pastries and specialties that you wouldn’t want to miss to start your day, as well as warm and friendly service from the kind woman who staffed the breakfast area each morning.
The rooms (we had two rooms with two persons per room) were appointed very well, and were very fresh and comfortable. Though they were a bit small, and without much natural light. We didn’t mind, because we didn’t spend our daytime there, and the most important features (comfortable bed, great climate control, quiet, clean, etc) were top rate. Also, we loved the location, close to everything, yet providing a calm oasis within.
We really look forward to staying here again the next time we visit Porto!
The rooms (we had two rooms with two persons per room) were appointed very well, and were very fresh and comfortable. Though they were a bit small, and without much natural light. We didn’t mind, because we didn’t spend our daytime there, and the most important features (comfortable bed, great climate control, quiet, clean, etc) were top rate. Also, we loved the location, close to everything, yet providing a calm oasis within.
We really look forward to staying here again the next time we visit Porto!
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Date of stay: January 2023
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Isabel Monteiro, Guest Services / Front Office at ICON Duplo Ribeira
Responded 24 Jan 2023
Dear Guest, Thank you for choosing ICON Duplo Ribeira and also for taking time to share your Experience with other Tripsadvisor travellers. We are pleased to read you had a great stay enjoying Porto with us :) Thank you so much for such a remarkable review about us! Is such an honor read your amazing and kind words, one thank you is not enough! I will share your wonderful and encouraging words with our team, all of whom will be delighted to know that you received a lovely and attentive service. Hope to see you very soon, enjoying Porto with us. This is your home :) Kindest Regards, Isabel Silva Experience Manager Icon Duplo Ribeira
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We stayed in this hotel for five nights. It is a stunning hotel in an amazing location. The hotel is about five minutes walk from the river. It is on a street that leads down to the riverfront. The bedroom was beautiful with a very comfortable bed, tv, lovely bathroom. It is a brand new hotel and you can smell the newness of it. Our room had a lovely window with a chair and table. It had a safe, a bar, plenty of storage, and books in Portuguese and in English if you wanted to read. It was a very spacious room and very comfortable. The bathroom had a wet room shower and had soap, lotions, shampoo all of which smelt lovely. We were looking out onto the street but the room was very quiet. There were wooden venetian blinds and electrically controlled curtains which were blackout curtains. There were complimentary custard pies and water in our room when we arrived. Breakfast had a great selection of all kinds of bread, rolls, cereals, seeds, nuts, fruit, hot food and lots of other varying foods. After breakfast you would not be hungry till late afternoon. Also there is tea and coffee and flavoured water and pastries available in the lobby free of charge all the time. The hotel staff are very friendly and helpful. The location of the hotel is excellent, right in the old town. We walked everywhere. There are plenty of shops and restaurants nearby. The location felt very safe as indeed Porto itself did.
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: The hotel is in a great location. Everything in Porto is nearer than you might think. It's east...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Isabel Monteiro, Guest Services / Front Office at ICON Duplo Ribeira
Responded 13 Mar 2023
Dear Lesley, Thank you for choosing ICON Duplo Ribeira and also for taking time to share your Experience with other Tripsadvisor travellers. We are pleased to read you had a great stay enjoying Porto with us :) Thank you so much for such a remarkable and kind words about our Team and our Hotel:) I will share your wonderful words with our team, they will be delighted to know that you received a lovely and attentive service. Hope to see you very soon, enjoying Porto with us. Kindest Regards, Inês Pinto Guest Service Evangelist ICON Duplo Ribeira
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hotel in an excellent position to easily visit Porto. We chose a Custom room with a modern design, in the bathroom there is a kit that includes toothbrushes, razor blades and more, bedroom slippers and a hairdryer are also supplied, a spacious safe and speaker Marshall. The main entrance is the same as the reception but is then divided into two wings with the two different room types. Breakfast satisfies all palates both sweet and savory and there is no shortage of fruit, if you want eggs à la carte they are included but you have to ask for them. At least in this period, the breakfast room becomes a restaurant and bar from Wednesday to Sunday. As I wrote at the beginning, a really strong point is its strategic location and I also found the staff in general kind and helpful, some pampering in the room meant that we had a good time and we can recommend this hotel to those who don't want to stress in vacation.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Perfect hotel in Central Porto. The hotel has put a lot of care into the design of the rooms and taking care of their guests. Our rooms were spacious, nicely decorated with high ceilings and pretty street views. The rooms are super quiet when the windows are closed… the hotel has invested in high quality windows which was very much appreciated in a city location. Everything worked really well. The breakfast was great. And everyone at the front desk was really helpful. We really enjoyed our stay there and would highly recommend this hotel
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Isabel Monteiro, Guest Services / Front Office at ICON Duplo Ribeira
Responded 29 Nov 2022
Dear Sharpear, Thank you for choosing ICON Duplo Ribeira and also for taking time to share your Experience with other Tripsadvisor travellers. We are pleased to read you had a great stay enjoying our great breakfast, comfortable room and our attentive staff :) I will share your wonderful comments with our team, all of whom will be delighted to know that you received a lovely and attentive service. Hope to see you very soon, enjoying Porto with us. Kindest Regards, Inês Pinto Guest Service Evangelist Icon Duplo Ribeira
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our 5 night stay at the ICON Duplo Ribeira was faultless. The staff were without exception extremely helpful and very polite. The room wasn't the largest, but certainly large enough with a supremely comfortable bed and excellent air conditioning. The bathroom and shower were a good size, and the shower was excellent. Special mention must be made of the breakfasts which offered a wider choice than any other hotel I can remember, but with some subtle variations each day, just in case you wanted to try something different. The location is very close to Ribiera Square, and with easy access to the Douro ferry or Luis 1 bridge if you want to cross to the Vila Nova de Gaia side, and not too far from São Bento stations. Very highly recommended though we can't assess the value on a 5 point scale as we stayed as part of a package that included our flights.
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Review collected in partnership with this hotel
Date of stay: July 2023
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Isabel Monteiro, Guest Services / Front Office at ICON Duplo Ribeira
Responded 26 July 2023
Dear Timdrake2023, Thank you for choosing ICON Duplo Ribeira and also for taking time to share your Experience with other Tripsadvisor travellers. We are pleased to read you had a great stay enjoying Porto with us :) Thank you so much for such a remarkable review about our beautiful hotel, perfect location and friendly staff :) Your remarkle and kind words made our day :) Hope to see you very soon, enjoying Porto with us. Best Regards, Isabel Silva Experience Manager Icon Duplo Ribeira
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at this hotel recently just a few days after our wedding day as part of our minimoon. Our flight to Porto was an early one and so on arrival we were able to leave our luggage whilst we went to explore. The hotel is just a few minutes walk (downhill) from the river where numerous restaurants and bars are located. Having checked in a few hours later a bottle of complementary fizzy wine was delivered to our room along with a note congratulating us, which was a lovely touch. The room was nice and the bed comfortable but there were no coffee making facilities. Breakfast was pretty average but as we’d booked the hotel directly through their own website it was included without extra cost. The hotel staff were very friendly and recommended a beach for us to visit which was only approximately €10 away. I would definitely recommend this hotel to anyone looking to visit Porto as its location makes exploring and eating out very easy.
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Date of stay: June 2024Trip type: Travelled as a couple
Room Tip: Uber is excellent value for money for travel to and from the aiirpot
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Isabel Monteiro, Guest Services / Front Office at ICON Duplo Ribeira
Responded 26 July 2024
Dear Rocket_Ron_Burgundy, Thank you for your review. I am glad to read you had a lovely time with us and enjoyed everything the ICON Duplo Ribeira has to offer. We are pleased to know you enjoyed our hotel :) Your kinds words made our day :) It was our pleasure to welcome you! Once again, thank you for your nice words and I hope to welcome you again very soon. Best regards, Inês Pinto Guest Service Evangelist
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We loved our stay here - we had an amazing room, with floor to ceiling windows leading on to a little balcony, and it was perfect for a family as there was a master bedroom and en suite on a mezzanine level, with a sofa that turned into a proper bed for our teenage daughter on the floor below, plus her own bathroom (a big hit). Fabulous breakfast too with everything you could want on offer, whoever is in the kitchen is putting a lot of care and attention into thinking about what guests would like. And the location is perfect for strolling around Porto - pretty much equidistant to the riverside and the centro historico - and it has a free coffee machine for residents (or hot chocolate for kids) so we dropped in and out regularly in between trips out. Lastly the staff are great, they can’t do enough for you.
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Date of stay: November 2022Trip type: Travelled with family
Room Tip: You are surrounded by amazing bars and restaurants here so bring your appetite!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Isabel Monteiro, Guest Services / Front Office at ICON Duplo Ribeira
Responded 4 Nov 2022
Dear Guest, Thank you so much for choosing Icon Duplo Ribeira and also for taking time to share your Experiece. We are pleased to know you had such a fantastic stay enjoying our Hotel facilities and our lovely city. Also thank you so much for your kind words about our staff, I will share your feedback with all of them :) We hope to see you very soon :) Do not hesitate to contact us for anything you could require! Kindest Regards, Isabel Silva Experience Manager Icon Duplo RIbeira
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Really disappointed in this hotel after reading all the great reviews. First of all I must say that their reception staff, Isobel, is lovely, very friendly and did her best to help. She is a credit to the hotel. Also the bed was comfortable, bathroom amenities were modern and the location between Ribiera and Sao Bento were great. However, this hotel is underwhelming and not worthy of the price or 4 star status it claims:
*No concierge to help you with your bags up the steps upon check in or check out;
*Sometimes there is a long wait at reception as there is only one receptionist there at a time;
*No written information in room (eg to call reception you need to dial '1000' on the phone but nowhere is that written down);
*Wifi drops in and out;
*No smart tv so you can only watch local channels;
*No restaurant and the small bar downstairs was not open for 2 days of my 4 day stay;
* Poor breakfast (no table service, small selection, stale bread, unripe fruits, no egg station, make your own coffee);
*No tea or coffee in room (when I asked for some it was delivered but I was surprised to be charged for this upon checkout as there was no mention of the charge before);
*No complimentary bottle of water after the first day;
*No bathrobes/dressing gowns;
*No room service; and
*No Marshall speakers in the standard rooms (not a big deal but just be aware as this is one of the 'special touches' people rave about).
I would not stay here again and feel there are better value hotels in the same category.
*No concierge to help you with your bags up the steps upon check in or check out;
*Sometimes there is a long wait at reception as there is only one receptionist there at a time;
*No written information in room (eg to call reception you need to dial '1000' on the phone but nowhere is that written down);
*Wifi drops in and out;
*No smart tv so you can only watch local channels;
*No restaurant and the small bar downstairs was not open for 2 days of my 4 day stay;
* Poor breakfast (no table service, small selection, stale bread, unripe fruits, no egg station, make your own coffee);
*No tea or coffee in room (when I asked for some it was delivered but I was surprised to be charged for this upon checkout as there was no mention of the charge before);
*No complimentary bottle of water after the first day;
*No bathrobes/dressing gowns;
*No room service; and
*No Marshall speakers in the standard rooms (not a big deal but just be aware as this is one of the 'special touches' people rave about).
I would not stay here again and feel there are better value hotels in the same category.
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Date of stay: August 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Isabel Monteiro, Guest Services / Front Office at ICON Duplo Ribeira
Responded 19 Aug 2023
Dear H9793VNjd, Thank you very much for choosing us for your trip to Oporto and for taking a few minutes to share your experience. Thank you for mentioning our Isabel :-) I will share your feedback with her. It really bothers us that the experience at our hotel was not up to the standard that we work every day to provide to everyone who chooses our hotel to visit Porto. I can assure you that the experience you described is not characteristic of the level of service our Hotel strive to provide, and we apologize your stay was unsatisfactory. It was our pleasure to have hosted you and we hope very much to have the chance to welcome you back again in the future. We truly appreciate that you spared a bit of time to share your insight with us and gave us an opportunity to improve and learn from your experience. Thank you and best regards. Fernando Coelho General Manager Icon Duplo Ribeira
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a cool and beautiful hotel with great staff located in the perfect area close to the river and a quick walk to all the main attractions. The staff were very helpful and gave us some incredible recommendations for places to eat and things to do. Breakfast was enjoyable and although we didn’t have the chance to visit the bar, it was a nice touch and we wish we would’ve had the time! The seating areas for breakfast and enjoying a coffee or a drink from the bar were so nice and we loved that we could always find a comfortable spot to sit and relax. The room was clean and the AC worked great! The hotel was clean the only thing we noticed was that housecleaning didn’t pick up some trash from the floor and bathroom counter when they cleaned our room. A small thing, which wouldn’t deter us from staying here again. Overall we loved our time here!
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Review collected in partnership with this hotel
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Isabel Monteiro, Guest Services / Front Office at ICON Duplo Ribeira
Responded 23 July 2023
Dear Klevans826, Thank you for choosing ICON Duplo Ribeira and also for taking time to share your Experience with other Tripsadvisor travellers. We are pleased to read you had a great stay enjoying Porto with us :) Thank you so much for such a remarkable review about our hotel, great breakfast, good location and friendly staff :) Thank you for your comment about our housekeeping team didn't pick up the trash. We will understand with the team what happened. Your feedback helps us to improve our service. Hope to see you very soon, enjoying Porto with us. Best Regards, Inês Pinto Guest Service Evangelist Icon Duplo Ribeira
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Where do I begin? The staff is welcoming, attentive and helpful. From the moment I walked in, they immediately helped with my two very large and heavy suitcases. When I was helped to my room, the staff member talked me through setting up the wifi on my phone (it’s the little things, you know?) The staff helped me find my way around town annd had the best recommendations. Rooms are gorgeous and impeccably clean. Bed is incredibly comfortable. Even the shower was amazing with the rain type shower head and serious water pressure 😊. The complimentary breakfast is delicious and there is a huge variety to choose from. The location is absolutely perfect, with stores, restaurants and entertainment all around. I will definitely be back and will only stay here. I travel quite a bit for work and I can honestly say this is the best hotel I’ve ever stayed at. Simply amazing.
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Date of stay: June 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Isabel Monteiro, Guest Services / Front Office at ICON Duplo Ribeira
Responded 23 June 2023
Dear Stacig741, Thank you for choosing ICON Duplo Ribeira and also for taking time to share your Experience with other Tripsadvisor travellers. We are pleased to read you had a great stay enjoying Porto with us :)Thank you so much for such a remarkable review about our Hotel and our staff, your words made our day :) Hope to see you very soon, enjoying Porto with us. Best Regards, Inês Pinto Guest Service Evangelist Icon Duplo Ribeira
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The ride in March was about 25 minutes for €19.
No pool
Five floors and yes, the hotel has an elevator
There is no on site parking
There is a municipal parking garage under a nearby square, however expensive
"Call or email the hotel before arrival and ask if the road in front is now accessible. If not, ask where is the best drop off location."Read full review
"Rooms in the main building are lovely, I believe there are more modern rooms in a newer part of the building but again, very lovely"Read full review
…
PRICE RANGE
AU$186 - AU$281 (Based on Average Rates for a Standard Room)
LOCATION
PortugalNorthern PortugalPorto DistrictPorto
NUMBER OF ROOMS
57
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about ICON Duplo Ribeira
Which popular attractions are close to ICON Duplo Ribeira?
Nearby attractions include Luís I Bridge (0.4 km), Sao Bento Railway Station (0.4 km), and Lago Artes (0.2 km).
What are some of the property amenities at ICON Duplo Ribeira?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
What food & drink options are available at ICON Duplo Ribeira?
Guests can enjoy free breakfast and a lounge during their stay.
What are some restaurants close to ICON Duplo Ribeira?
Conveniently located restaurants include Farinha, Pizzeria Bella Mia!, and Barrica by YoursPorto.
Is ICON Duplo Ribeira located near the city centre?
Yes, it is 0.8 km away from the centre of Porto.
Are any cleaning services offered at ICON Duplo Ribeira?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at ICON Duplo Ribeira?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.
Are there any historical sites close to ICON Duplo Ribeira?
Many travellers enjoy visiting Catedral do Porto (0.2 km), Mosteiro da Serra do Pilar (0.7 km), and Igreja e Museu de São Francisco do Porto (0.2 km).
Is ICON Duplo Ribeira accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.