Hotel Dom Henrique Downtown

Rua Bolhao 223, Porto 4000-112 Portugal
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EUR 202
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Room & Suite (357)

About

Location
Cleanliness
Service
Value
Hotel Dom Henrique-Downtown, located in the traditional centre of Porto, 300 metters from the Metro station TRINDADE with direct connection to the Airport and Campanha train station, is the point of departure for the discovery of the city, its inhabitants and architecture. Steps away from Rua Santa Catarina, the main shopping zone of the city, the Hotel is at the proximity of the Theatres, several monuments including the ancient City area recognised by UNESCO as World Heritage, the Douro River Cruises boarding quay and 5 minutes away from the lively bars area of Rua da Galeria de Paris. The city view from the "17º RESTAURANT & BAR", on the top floors, is unique and a must to all visitors of the Hotel. You can also appreciate the tilled wall, created by Julio Resende, a renowned artist, in Restaurant "ALEM-MAR", on tIn the city center one can lose track of time, and want to linger on... In high quality accommodation, where all your needs are catered for. We offer you a calm, friendly environment, where you can relax in comfort and ease in a setting of contemporary design. Our intermediate and upper floors enjoy unrivalled views over the city, including rooms and suites with a balcony. Whatever choice you make, you will find yourselves in a world in which the accommodation and service on offer will make your stay an experience you will want to repeat. Room service available from 07:00 to 02:00. The Hotel offers 112 Comfort rooms and suites in a variety of sizes and styles, allowing us to adapt our offer to the needs of each client. All rooms include: - Door with double safety lock and an electronic key-card system - Modern bathroom - Air conditioning - Television (25 satellite channels) - Free Wi-Fi - Mini-bar - Safe - Hair dryer - Telephone (with a direct outside line and an automatic alarm clock service) The products with which we pamper our clients are in ecological packages, allowing us to look for the environmenthe ground floor.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Car hire
Business Centre with Internet Access
Conference facilities
Rooftop terrace
Paid public parking nearby
Free internet
Wifi
Public wifi
Internet
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Special diet menus
Rooftop bar
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bridal suite
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Minibar
Flatscreen TV
Private balcony
Room service
Safe
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Mid-range
Languages Spoken
English, French, Spanish, Italian and 1 more
805Reviews18Q+A61Room tips
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Popular mentions
The hotel doesn't look very nice from the outside. The staff at the reception was very nice. Inside in the entrance it is quite ok. We were not very happy with the room. The bed was too small, the carpet a little bit disgusting. Cold boiled eggs at the breakfast buffet were a surprise for us. The buffet itselfs offers great variety. The bread smells artificial, a little kind industrial. Because of that the price was too much in our opinion. We would not recommend it to friends of us.
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Response from HDHTeam, Diretor de Vendas at Hotel Dom Henrique Downtown
Responded today
Dear PeHa1978, Thank you for your review and valuable comments regarding your stay at Hotel Dom Henrique Downtown. This feedback is most important for a continuous improvement of our standards, services and, above all, our guests experience. We regret we haven't totaly met your expectations, so we hope to welcome you again to have the chance to prove our high quality service standards. For a next time, kindly feel free to contact us directly so we can help you book a room with the desired bed and room size. We have a large selection you can chose from! Best Regards
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First contact with the front desk not friendly or helpful. It is supposed to be a 4 1/2 star hotel but at best it is a 3star. What 4 1/2 start hotel dose not have a bellman to help with your luggage. Double comfort room too small, don’t bother to book this!! Changed to a king comfort room much bigger but no tv controls had to phone about this. Room wasn’t cleaned till I requested it after returning from our sightseeing at about 3pm, once again not good enough for a 4 1/2 star hotel. Amenities expected In a 4 1/2 star hotel like bath robes or bottled water are to supplied. Breakfast is very very basic. Would I recommend this hotel? No!!
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Response from HDHTeam, Diretor de Vendas at Hotel Dom Henrique Downtown
Responded today
Dear Robyn M, Thank you for your review and valuable comments regarding your stay at Hotel Dom Henrique Downtown. This feedback is most important for a continuous improvement of our standards, services and, above all, our guests experience. We regret we haven't totaly met your expectations and we thank you for bringing the issues as the remote, the staff friendliness or the cleaning to our attention. Clearly, this room should not have passed our usual inspections and are not common place at Hotel Dom Henrique. We do hope that we will have the opportunity to welcome you back in the future when we may have the opportunity of surpassing your expectations. Best Regards
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We stayed 2 nights, excellent location, friendly staff extremely helpful, very clean and reasonably priced. Parking is very near and relatively cheap (10 € per 24 hours) we had a problem with our suitcases lock and they solved it to our satisfaction
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The hotel is correct for a city hotel. But the comfort rooms are very small with a tiny bed. The breakfast is very good offering a great choice of meat, cheese, eggs and pastries. The hotel is conveniently located, close to the city center.
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Response from HDHTeam, Diretor de Vendas at Hotel Dom Henrique Downtown
Responded 4 weeks ago
Dear Rudi M, Thank you for your review and valuable comments regarding your stay at Hotel Dom Henrique Downtown. This feedback is most important for a continuous improvement of our standards, services and, above all, our guests experience. Best Regards
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This excellent hotel is close to the center of Porto, within easy walking distance to most of the interesting sites. The reception staff were very accommodating and helped with any questions. The family suite we received was spacious and consisted of two bedrooms. The hotel is clean, the beds very comfortable for sleeping, and the room has a view of the city. Morning breakfast was very good.
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Previous
I think you have me confused with the hotel. I am a reviewer not the hotel so perhaps request your room direct. Dave
0 votes
Hi there Maria, I booked through Hotels . com and got what I would say was a very good rate. I booked 3 standard rooms for me and my 2 friends and we paid £139 Sterling for a room, if you can figure out what that is in dollars that might help you. Emily
0 votes
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Hi, what are the best options to get to the hotel from the airport please?
I suggest a taxi. Also, Uber works well in both Porto and Lisbon. Enjoy your stay in Porto!
2 votes
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can tickets for local tours be purchased from the front desk
Good morning, thanks for your message. You can buy the tickets in our front desk. Hope to see you soon. Regards
1 vote
how can travel from the train station San Bento to your hotel ? on foot or ?
Hi again you can get a Taxi it´ll take 5 minutes. Thanks
1 vote
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"Higher floors facing the street offered great views over the city"
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"Higher floor room with balcony and city views"
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"All rooms really good soundproofing. The higher you go the better the view."
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"307 has a large balcony but a rubbish view"
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"if it's on the 16th floor make sure it's not room 1601 even though it's a lovely suite."
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PRICE RANGE
EUR 98 - EUR 271 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel dom henrique, dom henrique porto
FORMERLY KNOWN AS
Hotel Dom Henrique
LOCATION
PortugalNorthern PortugalPorto DistrictPorto
NUMBER OF ROOMS
112
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