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About
#3 of 149 hotels in Porto
Location
Cleanliness
Service
Value
The PortoBay Flores has 66 rooms and suites, a restaurant, a bar with access to Rua das Flores, a spa, a gym and an indoor pool with natural light. It also has a meeting room, a reading room and an 18th-century chapel. The landscaped patio is a calm and peaceful area in which to relax in the heart of the city.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Spa
Concierge
Dry cleaning
Wifi
Sauna
Restaurant
Breakfast buffet
Complimentary instant cofffee
Facial treatments
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
Portuguese
Location
Full view
100Great for walkers
Grade: 100 out of 100
535Restaurantswithin 0.5 km
221Attractionswithin 0.5 km
Contact
Rua Flores 27, Porto 4050-265 Portugal
Name/address in local language
Getting there
See all nearby hotels
141Reviews9Q+A12Room tips
Reviews
Traveller rating
- 122
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- 3
- 0
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Popular mentions
I spent just one night during a 24h layover in Porto heading to French Britain. It's really hard to see, even in the most prestigious luxury hotels anywhere in the world, the level of care with details and such a minimalist approach, so smooth, that it nevers feels annoying or over reactive. One of a kind hospitality experience that pampers with class, simplicity and a deep understanding of the beauty in passion for serving.
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Date of stay: January 2020
Location
Service
Sleep Quality
2 Helpful votes
Helpful
Response from GuestRelations GuestRelations, Serviços ao cliente/atendimento at PortoBay Flores
Responded 3 Jan. 2021
Dear Guest, Thank you very much for choosing PortoBay Flores hotel for your stay in Porto. We were very pleased to read your message about our hotel and team. Your comments are very valuable for us and for our future guests. We look forward to having you back again! Kind Regards, Mafalda Correia
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As soon as I entered Portobay Flores, I was greeted by the beautiful architecture and design, as well as their amazing staff. From check-in to check-out, the team was incredible. I had the joy of interacting with all the staff that would eventually become my family. They treated my daughter and me with genuine sincerity, always willing to help and put in extra effort to ensure our comfort and satisfaction. Under unusual circumstances, we needed their help more than usual on other trips and they did everything they could to help us. The restaurant staff memorized our breakfast orders and were always accommodating to our requests. We had the best massages of our lives at their spa with Mariana and great conversations with their restaurant staff, namely Anna. The receptionists, whether Adriana or Mafalda or whoever, always called to check in on us and to make sure our stay was great. Whenever we needed anything, they truly went above and beyond to make it happen and served us with love. When we return to Porto, we know exactly where we will be staying! It is situated on a street bustling with stores and people. There are great restaurants, Cantina 32 for example, on the same street, as well. The rooms are sleek, modern, and comfortably large. They promptly clean the rooms and refill the coffee machines. The food is great, whether at the bar, restaurant, or room service! The spa is magnificent a must-do! All in all, there is truly not one complaint we have for this hotel. …
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Date of stay: November 2020
Helpful
Response from GuestRelations GuestRelations, Serviços ao cliente/atendimento at PortoBay Flores
Responded 3 Jan. 2021
Dear Mrs. Taghreed, We were very grateful for your feedback and thank you very much for your kind words of appreciation. We were very pleased to read your message about our hotel and team. Our mission will always be to make our home your home, so we hope to continue conquering your satisfaction and meet the expectation of all our guests. It is a privilege to serve customers like you and this house will always be your home. It was a great pleasure to have you here and we sincerely hope to see you again! Warmest regards, Mafalda Correia
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As soon as I entered Portobay Flores, I was greeted by the beautiful architecture and design, as well as their amazing staff. From check-in to check-out and everything in between, the Portobay Flores team was incredible. Throughout my stay, I had the joy of interacting with all the staff that would eventually become my family. They treated my daughter and me with genuine sincerity, always willing to help and put in the extra effort to ensure our comfort and satisfaction. Under unusual circumstances, we needed their help more than usual on other trips and they did everything they could to help us. The manager, Ana Teresa, communicated with us regularly and oversaw that we be as comfortable as possible. She is now someone I would consider a friend. The restaurant staff memorized our breakfast orders and were always accommodating to our requests. We had the best massages of our lives at their spa with Mariana and great conversations with their restaurant staff, namely Anna. The receptionists, whether Adriana or Mafalda or whoever, always called to check in on us and to make sure our stay was great. Whenever we needed anything, they truly went above and beyond to make it happen and served us with love. The whole team welcomed us into their family and by the end of the trip we did not want to leave; however, when we return to Porto, we know exactly where we will be staying - as they are not only a great hotel, but more importantly, great people. Portobay Flores is situated on Rua D. Flores, a street that is bustling with stores and people. There are great restaurants, Cantina 32 for example, on the same street, as well. The rooms are sleek, modern, and comfortably large. They promptly clean the rooms and refill the coffee machines. The food is great, whether at the bar, restaurant, or room service! The spa is magnificent and truly a must do while there. All in all, there is truly not one complaint we have for this hotel and we are counting the days until we can be back there again.…
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Date of stay: December 2020
Value
Location
Service
Helpful
+1
We spent 3 nights at this perfect hotel. The location is the best in the city of uphills and downhills:) Reception: professional staff with a very good English, all restaurant recommendations were amazing! Everything we asked was fulfilled . Rooms: spacious well designed super clean !! Soap and shampoo from Rituals. Bistro : Welcoming and smily staff ( although the face mask, we could fell it!) Good menu to choose from , nice winre list. Staff professional and helpful. Kitchen: It seems the head of kitchen has a lot of knowledge and experience, all kind of dishes were perfect. We had 2 dinners and breakfast and we enjoyed it very much. Highly recommended!
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Date of stay: December 2020Trip type: Travelled as a couple
Helpful
I gave this 5 stars as it does everything it should for a 5* hotel. The staff were excellent, the food was great and everything was as it should be. However, we stayed in one of the best rooms, a duplex suite on the 8th floor and it had no wow factor. I know during the times of covid it's difficult but there wasn't a single extra item. Normally the hotels we stay in will have a few complimentary goodies, maybe local snacks. It's not though they couldn't due to regs as they did have stuff in the pay mini bar. One bottle of filtered water was it. The room was dark, had one gloomy picture and very inadequate lighting. Very dark wood paneling throughout. One very unattractive if large sofa bed and one very uncomfortable arm chair. A few flowers or bit of colour would certainly help. And chain hotels always have a few annoying things. I celebrated a big birthday there and the hotel very kindly sent up a bottle of sparkly wine and a small (very dry) cake, but nice gesture. We rarely drink at meals but I asked as it was a special occasion could we take the wine to the restaurant, their wine, their restaurant in their hotel Yes, provided we pay 10 euros corkage. So we didn't. They gave us a glass of complimentary wine with the meal. It simply makes no sense and is designed to aggrevate. My other bugbear was the music piped at breakfast and dinner. It was, with no variation, slow, incredibly tedious modern jazz I think you describe it as. It was music to commit suicide too and by the second morning I bailed out of the breakroom room asap to avoid it. All these are simply my personal observations. The hotel is in a great spot, 300mts from a carpark which with the hotel discount is 24 euros a day. Would I return to the Portobay Flores, probably not despite many good things about it. It's just simply lacking life, colour and any form of vibrancy.…
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Date of stay: October 2020
Value
Location
Service
1 Helpful vote
Helpful
SusanCapper asked a question Jun. 2020
Wanstead, United Kingdom221 contributions62 helpful votes
flmichaels asked a question Feb. 2020
9 contributions8 helpful votes
Answer from MRafael
Feb. 2020 |
3 pm. But call them and ask if they can fix a room for you earlier. We got ours a 1 PM.
Christine E asked a question Oct. 2019
Norwich, United Kingdom64 contributions36 helpful votes
Answer from Morten S
Oct. 2019 |
Gluten free is possible. We ordered something called Hi Portugal transfer. 6 persons cost about 28 euros. Pick up at right time,name signs, friendly driver. No problem.
Alfred T asked a question Sep. 2019
Flemington, New Jersey
Answer from w0rldtravel365
Sep. 2019 |
There are a couple of parking lots near the hotel for about 18 euro a day. There are no cars allowed on the street the hotel is located on except before 11 am to allow guest to drive up and load/unload their bags.
mustardfunk6 asked a question Aug. 2019
Cardiff, United Kingdom22 contributions
12
Andy M wrote a tip Feb. 2020
Toddington, United Kingdom19 contributions33 helpful votes
"Top floor for good views although we had a 11st floor room which opened into a quite garden. Am Rooms are very good."Read full review
James Godfrey wrote a tip Feb. 2020
London, United Kingdom4 contributions
"Grab a few drinks at the bar, they are so friendly and the drinks are amazing."Read full review
Gumbo63 wrote a tip Jan. 2020
San Francisco61 contributions16 helpful votes
"The high level rooms have great city view."Read full review
123
PRICE RANGE
EUR 131 - EUR 232 (Based on Average Rates for a Standard Room)
LOCATION
PortugalNorthern PortugalPorto DistrictPorto
NUMBER OF ROOMS
66
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Claim Your Listing Frequently Asked Questions about PortoBay Flores
Which popular attractions are close to PortoBay Flores?
Nearby attractions include Sao Bento Railway Station (0.3 km), Porto Walkers - Free Walking Tours & Experiences (0.4 km), and Fado na Baixa (0.2 km).
What are some of the property amenities at PortoBay Flores?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at PortoBay Flores?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at PortoBay Flores?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
What are some restaurants close to PortoBay Flores?
Conveniently located restaurants include MUU Steakhouse, Farinha, and The Ribs.
Are there opportunities to exercise at PortoBay Flores?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does PortoBay Flores have an airport shuttle?
Yes, PortoBay Flores offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is PortoBay Flores located near the city centre?
Yes, it is 0.7 km away from the centre of Porto.
Are any cleaning services offered at PortoBay Flores?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to PortoBay Flores?
Many travellers enjoy visiting Palacio da Bolsa (0.3 km), Igreja de São Francisco (0.3 km), and Porto Cathedral (Se Catedral) (0.3 km).
Is PortoBay Flores accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.