We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Pestana Palacio do Freixo

Show Prices
#5 of 104 Hotels in Porto
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Pestana Palacio do Freixo
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,622 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Pestana Palacio do Freixo
See the most recent reviews
Showing 736: English reviews
Vancouver Island, Canada
Reviewed 17 April 2016 via mobile

Stayed here for one night only. Definitely needed more time here. However we made good use of our time here. Lots to see and do in Porto. I am a hobby photographer and couldn't put my camera down at the hotel and around the town. We had a river view room and it was worth it. Only negatives were the...

 Report
Helpful?
1Thank Colleen55
Paula C, Guest Ambassador at Pestana Palacio do Freixo, responded to this review

Dear Colleen55, We genuinely appreciate your feedback. It is a delight to know that you enjoyed your stay and the city. Regarding the bar, we have informed the Food and Beverage Manager and we sincerely thank you for your suggestion. We wish you a pleasant day and we are looking forward to see again! Warmest regards, Paula Coutinho

Catterick, United Kingdom
Reviewed 16 April 2016 via mobile

We stayed four nights. Everyone and everything was fabulous. The room the service the choice at breakfast everything. Go you will be impressed. The front of house staff are absolutely amazing and can't do enough for you. The free shuttle works very well and is available three or four times a day there and back. Fantastic.

 Report
Helpful?
Thank jethromagpie
Paula C, Guest Ambassador at Pestana Palacio do Freixo, responded to this review

Dear jethromagpie, It is a great joy to know that you had a good time at Palácio do Freixo. Our team is really grateful for your kind words. Until next time! Warmest regards, Paula Coutinho

Porto, Portugal
Reviewed 14 April 2016

excellent quiet beautiful good surprising I sincerely appreciate my stay to Palacio Do Freixo and I recommand for all to choice this hotel in Porto ! the city is pleasant people too a lot of restaurant are funny and astonishing and good

Review collected in partnership with this hotel
 Report
Helpful?
Thank mariedominiqueg947
Paula C, Guest Ambassador at Pestana Palacio do Freixo, responded to this review

Dear mariedominiqueg947, We genuinely appreciate your feedback. It is a delight to know that you enjoyed your stay. We wish you a pleasant day and we are looking forward to see again! Warmest regards, Paula Coutinho

Reviewed 8 April 2016

Pestana Palacio is wonderfully located on the river front, just outside of the city's Ribeira (river front) district. It would be a 40 minute walk or so, from the hotel to the city, hence a taxi is the best means of transport. As a converted palace, the common areas of the hotel are certainly 5 star, as is the service...

 Report
Helpful?
2Thank Rick H
Paula C, Guest Ambassador at Pestana Palacio do Freixo, responded to this review

Dear Rick H, Thank you very much for your comments; it is a pleasure to know that you enjoyed your stay at Palácio do Freixo. We are looking forward to see you again! Warmest regards, Paula Coutinho

Boston, Massachusetts
Reviewed 5 April 2016

we were looking for a hotel in Porto with spacious suite and on site parking and we found the historical Palacio do Freixo. Although its a bit out of town, it turned out to be a great choice. The suite is huge for three of us, the spa and pool was great for our son to burn out some energy....

 Report
Helpful?
2Thank FlyingSocks
Paula C, Guest Ambassador at Pestana Palacio do Freixo, responded to this review

Dear FlyingSocks, We genuinely appreciate your feedback. It is a delight to know that you enjoyed your stay. We wish you a pleasant day and we are looking forward to see again! Warmest regards, Paula Coutinho

Perth, United Kingdom
Reviewed 5 April 2016

The amount of staff available to guests is highly impressive and in keeping with the Leading Hotels of the World ethos. The secret is in making guests feel cossetted, but not completely superfluous. Sometimes I felt like the second option. The Baroque style Palacio, by a famous Italian architect, is stunning, especially many of the public rooms. The bedrooms in...

 Report
Helpful?
Thank gastronaut_11
Paula C, Guest Ambassador at Pestana Palacio do Freixo, responded to this review

Dear gastronaut_11, Thank you very much for your useful feedback. We are sincerely sorry for the inconveniences you experienced during your stay, our management was already informed, thank you very much bringing those to our attention. Once again, we thank you for your comments and to give us the opportunity to improve our services. Warm regards, Paula Coutinho

Lisbon, Portugal
Reviewed 4 April 2016

This hotel is a little outside the city centre, so a taxi is needed to get there - after a day out, it's much easier to stay in the hotel and eat, even if you'd like to go out. Room service was often hard to raise on the phone in the evening - I twice had to go and give...

 Report
Helpful?
Thank lexpharm
Paula C, Guest Ambassador at Pestana Palacio do Freixo, responded to this review

Dear lexpharm, Thank you very much for your useful feedback. We are sincerely sorry for the inconveniences you experienced during your stay, our management was already informed and we will act accordingly to prevent this from repeating. Once again, we thank you for your comments and suggestions, and to give us the opportunity to improve our services. Warm regards, Paula...

North Yorkshire, United Kingdom
Reviewed 2 April 2016

Do not be miss lead that you are staying in the palace in a very lovely room, you will be staying in the pink building next door, there are no rooms in the palace bit that you see on the pictures when you book. Things that niggle you when you think its a five star palace and you pay a...

Review collected in partnership with 7Ideas.com
 Report
Helpful?
4Thank 229kandys
Paula C, Guest Ambassador at Pestana Palacio do Freixo, responded to this review

Dear 229kandys, Thank you very much for your comments, it was a sincere pleasure to meet you. Once again, please accept my heartfelt apologies for the inconveniences you experience during your stay. I hope we can receive your visit in the near future. Have a great day. Paula Coutinho

Canterbury, United Kingdom
Reviewed 1 April 2016

Had a very relaxing week here. The service and attention from all staff was very good and nothing too much trouble. rely luxurious with good food and opportunity to chill out. The public areas (palace) very interesting (decor) and comfortable, the rooms odd decor somewhat dark corridors but comfortable and spacious. Nice looking indoor and outdoor pools although we didn't...

 Report
Helpful?
Thank Fav01994
Paula C, Guest Ambassador at Pestana Palacio do Freixo, responded to this review

Dear Fav01994, It is a great joy to know that you had a good time at Palácio do Freixo. Our team is really grateful for your kind words. Until next time! Warmest regards, Paula Coutinho

Surrey, United Kingdom
Reviewed 30 March 2016

Nothing about our stay in this hotel fell below excellent. The staff were delightful and efficient and I would go so far to say that this is without doubt one of the best hotels I've stayed at over the years.

Review collected in partnership with this hotel
 Report
Helpful?
Thank 384,245
Paula C, Guest Ambassador at Pestana Palacio do Freixo, responded to this review

Dear 384245, It is a great joy to know that you had a good time at Palácio do Freixo. Our team is really grateful for your kind words. Until next time! Warmest regards, Paula Coutinho

1,564 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1147)
Viewed
View from Room (67)
Viewed
Hotel & Grounds (274)
Viewed
Pool/Beach Area (84)
Viewed
Family/Play Areas (14)
Viewed
Room/Suite (66)
Viewed
Dining (42)
Viewed
Bathroom (18)
Viewed
Business Centre/Function Rooms (3)
Viewed
Other (579)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (294)
Viewed
Amenities (54)
Viewed
Indoor Pool (24)
Viewed
Pool (9)
Viewed
Pousada Palace View Room (24)
Viewed
Pousada Street View Room (27)
Viewed
Dining (53)
Viewed
Suite (36)
Viewed
Superior Room (26)
Viewed
The Hotel (41)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (123)
Viewed
Hotel & Grounds (23)
Viewed
Pool/Beach Area (6)
Viewed
Room/Suite (61)
Viewed
Dining (12)
Viewed
View from Room (5)
Viewed
Other (16)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Porto hotels
3.1 km away
InterContinental Porto Palacio das Cardosas
3.2 km away
Pestana Vintage Porto
2.7 km away
Hotel NH Collection Porto Batalha
Show Prices
Show Prices
Show Prices
3.2 km away
Flores Village Hotel & Spa
3.2 km away
Porto River Aparthotel
Porto River Aparthotel
#4 of 104 in Porto
258 reviews
5.9 km away
Sheraton Porto Hotel & Spa
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This hotel is situated by Porto's Douro River in a restored 18th-century Baroque building. It offers grand public areas with original architecture. Rooms at Pestana Palacio do Freixo are spacious, air-conditioned and have a separate seating area. Bathrooms include luxury amenities and a hairdryer. Some rooms offer Douro River views. Guests can relax on a sun lounger next to the Palacio Do Freixo's outdoor infinity pool which overlooks the river. The restaurant Palatium serves a daily buffet breakfast cooked with fresh ingredients. Guests can order light snacks at the pool or evening cocktails at the hotel's bar. The hotel is situated 2.5 km from the Dolce Vita Shopping Area and 1 km from Campanha Train Station. Porto Airport is a 20-minute drive away. ... more   less 

Additional Information about Pestana Palacio do Freixo

Address: Estrada Nacional 108, 206 | Campanha, Porto 4300-316, Portugal (Formerly Pousada do Porto - Freixo Palace Hotel)
Region: Portugal > Northern Portugal > Porto District > Porto
Price Range: $287 - $605 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pestana Palacio do Freixo 5*
Number of rooms: 87
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Hotwire, Travelocity, Cheap Tickets, HotelsforEveryone, Cancelon, TripOnline SA, Evoline ltd, getaroom.com and HotelQuickly so you can book your Pestana Palacio do Freixo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Palacio Do Freixo Hotel Porto
Hotel Style:
#1 Family Hotel in Porto
#2 Romantic Hotel in Porto
#4 Spa Hotel in Porto
#4 Business Hotel in Porto
#5 Luxury Hotel in Porto
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Pestana Palacio do Freixo staff and other travellers.
29 questions
Ask a question

See all questions (29)

Questions? Get answers from Pestana Palacio do Freixo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request views of the river, or patio connecting to Palace.”
Listu, 16 Apr 2017 | Read review
“All rooms are good”
donaldh956, 12 Apr 2017 | Read review
“Best views high up.”
ianh410, 4 Apr 2017 | Read review
“Ask for a view of the river.”
seanh861, 2 Apr 2017 | Read review
“Riverside view is great”
miguelm783, 13 Mar 2017 | Read review
5 of 5