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See all 111 hotels in Porto

Pestana Palacio do Freixo

1,950 reviews
#5 of 111 Hotels in Porto
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Traveller (1294)
Room & Suite (329)
Pool & Beach (134)
Overview
  • Excellent73%
  • Very good20%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“old palace”(57 reviews)
“douro river”(110 reviews)
“infinity pool”(29 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
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Rooms
30 Jan.31 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,950)Write a Review
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Traveller rating
652
175
47
21
11
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652
175
47
21
11
Show reviews that mention
All reviewsold palacedouro riverinfinity poolflour millbeautiful pousadashuttle busshuttle servicemain buildingpublic roomswalk along the riverporto centrea short taxi rideguest roomsamazing hotelrooms are largebuffet breakfastposada
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1 - 5 of 906 reviews
Reviewed 1 week ago

We asked reception to book a table at a restaurant to listen to fado and we were booked by reception staff in a restaurant room without fado When we complained (twice), staff showed clearly they did not care This is an unacceptable attitude for a...More

Review collected in partnership with this hotel
Thank laurentR8750UO
Reviewed 1 week ago

beautiful luxury castle. Their New Year's Eve bash surpassed the most elegant and fun weddings I have attended in New York. The food, service and ambience was over the top. Fantastic experience all around!

Thank 882mindyg
Response from Paula C, Gerente de relações com clientes at Pestana Palacio do FreixoResponded 6 days ago

Dear 882mindyg, Thank you very much for your comments; it was a great pleasure to welcome you at our beautiful Palace. We wish you a great day and until next time! Warmest regards, Paula Coutinho

Reviewed 2 weeks ago

A lovely hotel, well located for the tourist. Service was exceptional! Clean, accommodating and very friendly. Hotel staff is very tuned into quality and pride of workmanship. A must place to stay while in this city.

1  Thank Dr Dudik
Response from Paula C, Gerente de relações com clientes at Pestana Palacio do FreixoResponded 6 days ago

Dear Dr Dudik, It is a great joy to know that you had a good time at Palácio do Freixo. Our team is really grateful for your kind words. Until next time! Warmest regards, Paula Coutinho

Reviewed 2 weeks ago

there seemed to be no check after room was serviced. To be left with No toilet paper is inexcusable. Also only one teabag and no milk is not good. Otherwise a very comfortable bed and good shower. why is the only internal stairs between ground...More

Review collected in partnership with this hotel
Thank richard s
Response from Paula C, Gerente de relações com clientes at Pestana Palacio do FreixoResponded 6 days ago

Dear richard s, Thank you very much for your feedback and to give us the opportunity to improve our services. We would like to apologize for the inconsistencies you encountered during your stay, we shared your comments with our management team and they will analyze...More

Reviewed 4 weeks ago

Beautiful hotel on an excellent location. Super service of outstanding staff. Nice room with a great view. Very well equiped gym and spa. Breakfast in nice and serene surrounding. Well kept gardes. Free parking and WiFi.

Review collected in partnership with this hotel
Thank Walther W
Response from Paula C, Gerente de relações com clientes at Pestana Palacio do FreixoResponded 6 days ago

Dear Walther W, Thank you very much for your comments; it was a great pleasure to welcome you at our beautiful Palace. We wish you a great day and until next time! Warmest regards, Paula Coutinho

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 178 - USD 333 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Porto
#2 Romantic Hotel in Porto
#3 Spa Hotel in Porto
#4 Business Hotel in Porto
#5 Luxury Hotel in Porto
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
Details
Price range
USD 178 - USD 333 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Porto
#2 Romantic Hotel in Porto
#3 Spa Hotel in Porto
#4 Business Hotel in Porto
#5 Luxury Hotel in Porto
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
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Traveller (1294)
Room & Suite (329)
Pool & Beach (134)
Dining (114)
Hotel & Grounds (1029)
Bathroom (25)
Family and Play Areas (14)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
K S
17 June 2017|
AnswerShow all 6 answers
Response from Hudner | Reviewed this property |
Ours was but will depend on your package.
0
Votes
legoupil
27 March 2017|
AnswerShow all 3 answers
Response from SylvainH | Reviewed this property |
Yes you can get a massage.
0
Votes
Zandra B
23 February 2017|
Answer
Response from Simon B | Reviewed this property |
Ihope they got booked in Pestana also have a great hotel in the centre of Porto
0
Votes
Room Tips
"Ask for a room overlooking the river"
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"River view if possible"
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"Try to get a river view"
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"Make sure to get a room with a view. Rooms on street level are very noisy. Suites are ginormous!"
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