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Golden Residence

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#24 of 87 Hotels in Funchal
Certificate of Excellence
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1 room 2 adults 0 children
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Golden Residence
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898 Reviews from our TripAdvisor Community

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Showing 454: English reviews
Reviewed 1 February 2017

We stayed here on a long weekend break. Overall we were very pleased with the facilities, and friendliness and effienciency of staff. Breakfast was very varied - meals in the evening were good too. I would recommend to others.

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Helpful?
Thank Yvonne L
ArciliaMartin, Manager at Golden Residence, responded to this review

Thank you for your kind comments regarding your stay with us. It was a pleasure to have had you as our guest at the Golden Residence Hotel. Looking forward to have the pleasure of welcoming you back at our Hotel, we remain with best regards. Yours faithfully, Arcília Martin Manager

Bradford, United Kingdom
Reviewed 21 January 2017 via mobile

Came here for a Friday to Monday break and got a great last minute deal for £163 including flights. The hotel was clean and all the staff were polite, friendly and we'll spoken English. The breakfast was buffet style and was lovely. We couldn't fault this hotel at all apart from we had to complain about 'naked men' in the...

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Helpful?
Thank irateyou1972
ArciliaMartin, Manager at Golden Residence, responded to this review

Thank you very much for your comments regarding your stay at the Golden Residence Hotel. Our guest’s opinions are always most valued as it is based on them that we keep all our efforts to improve and continue being your hotel of choice in Madeira. Definitely it was a great pleasure to hear that you had an enjoyable stay in...

Szczecin, Poland
Reviewed 19 January 2017 via mobile

We visited Golden Residence in the first week of January. The hotel consists of three buildings - we got our room in block C. For the price we paid we found the hotel real five star. We found only two weak points. One is floor - you can see it is quiet destroyed (probably designer chose not appropriate material to...

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Helpful?
Thank Gosia N
ArciliaMartin, Manager at Golden Residence, responded to this review

Thank you very much for having chosen to spend your holidays at Golden Residence Hotel, we have truly appreciate your kind comments. Our guest’s opinions are always most valued and based on them we can keep our efforts to improve. Looking forward to welcome you back at Golden Residence Hotel and thanking you for recommending us, we remain with best...

Southampton, United Kingdom
Reviewed 17 January 2017 via mobile

Stayed between 7th-14th January. Requested side sea view double in Block C, upgraded to a double suite in Block A. Actually preferred Block A due to it's proximity and access to Estrada Monumental from Level 5. Rooms were spotless and the cleaning crew were very friendly. Good variety at breakfast. Location was good, close enough to Funchal to walk (approx....

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2Thank xwigglex
ArciliaMartin, Manager at Golden Residence, responded to this review

Thank you very much for your compliments towards our team of professionals, we are extremely proud to know that, we had the opportunity to provide you with such positive experiences. Kind regards, Arcília Martin Manager

Reviewed 15 January 2017

Mixed feelings really .......stayed in c block which was pleased about as that is where breakfast and pool area is had a lovely room and view .. However next door to us smoked so had to shut doors . Didn't resize we were on a smoking side . Cleaners kept room clean .was 2 stains on carpet that needed deep...

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Helpful?
Thank Sandy J
ArciliaMartin, Manager at Golden Residence, responded to this review

Thank you very much for your comments regarding your stay at the Golden Residence Hotel. Our guest’s opinions are always most valued as it is based on them that we keep all our efforts to improve and continue being your hotel of choice in Madeira. We sincerely look forward to seeing you again in a near future. Kind regards, Arcília...

wickersley
Reviewed 13 January 2017

We are just about to leave after a lovely week . Firstly can I say that the restaurant staff are some of the most efficient we have come across very pleasant and although the majority are youngsters very polite and helpful . Now onto the room we had was spotless amd it had a kitchenette not much in it but...

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Helpful?
Thank millers928
ArciliaMartin, Manager at Golden Residence, responded to this review

Thank you very much for having chosen the Golden Residence Hotel for your stay in Madeira. Our guests opinions are always most valued as it is based on them that we keep all our efforts to improve and continue being your hotel of choice in Madeira. Looking forward to welcome you back to the Golden Residence Hotel in a not...

Dunstable, United Kingdom
Reviewed 10 January 2017

Lovely hotel, clean,with pleasant staff. We didn't dine in the evenings there, but at good local reasonably priced restuarants, but the breakfasts were good. Is situated at the far end of the hotel section outside Funchal so a good (pleasant) walk into Funchal and back but buses are frequent. Modern shopping centre nearby - but does not reflect "authentic Madeira"...

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Helpful?
Thank deirdre364
ArciliaMartin, Manager at Golden Residence, responded to this review

Thank you very much for having chosen to spend your holidays at Golden Residence Hotel, we have truly appreciate your kind comments. We are glad to know that you have enjoyed your stay at the Golden Residence Hotel. Looking forward to welcome you back to the Golden Residence Hotel in a not too distant future, we remain with our kindest...

Basel, Switzerland
Reviewed 5 January 2017 via mobile

This hotel needs refurbishing urgently. Everything in our room was old and looking very worn out. The shower floor had rust and a huge yellow stain that could not be cleaned because the floor was so old. There were ants in the room.The decoration is also very old fashioned; i felt a flashback to the 80ies. The receptionist took for...

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3Thank DPerezSemaan
Nottingham, United Kingdom
Reviewed 3 January 2017

all facilities were top rate no complaints breakfast was great and in general the location is good we had a great time in funchal awe went on the cable car and shopping only a short bus trip from the appartment

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Thank dcf111611
ArciliaMartin, Manager at Golden Residence, responded to this review

Thank you for sharing your review with Trip Advisor readers. We were very happy to acknowledge your experiences about our services and facilities. On behalf of the Golden Residence Hotel team, I hope we have the pleasure of welcoming you back in a near future. In the meantime we remain with best regards from the sunny Madeira Island. Arcília Martin...

London, United Kingdom
Reviewed 3 January 2017

Spent 26th Dec to 2nd Jan at The Golden Residence Hotel. Wife had found & booked it via a BA package. Room was in fact an apartment with large lounge, big bedroom with wet room bathroom. Balcony was a good size, with side sea view as promised. Hotel is modern & clean (designed for disabled access though this not needed...

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Thank chrismcmorran
ArciliaMartin, Manager at Golden Residence, responded to this review

It was with great pleasure that we have acknowledged your comment about your stay at the Golden Residence Hotel and we thank you for having shared it with TripAdvisor readers. We are very pleased to know that we could bring you comfort and memorable moments while with us. Please be sure that we’ll keep all of our efforts to surpass...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Golden Residence welcomes you to a enchanting 4-star hotel in an excellent location on the south coast of Madeira. Overlooking the sea and some imposing cliffs, the opportunities for fantastic sunsets are offered every day during your holidays. Once inside, the hotel is built with many open spaces to make the most of the natural light and a modern and luxurious design with comfortable and functional public areas to rest, relax, read or socialize with your fellow guests. The atmosphere is complete with the panoramic sea views and some of the banana plantations still existing in Funchal. More than a hotel, at the Golden Residence you will find the perfect solution for a holiday where well-being and relaxation will take on a new meaning for you. The excellent service and careful attention for small detail is what makes the difference. ... and we encourage you to discover its many charms. ... more   less 

Additional Information about Golden Residence

Address: Rua Cabrestante 25, Funchal, Madeira 9000-105, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: $106 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Golden Residence 4*
Number of rooms: 172
Reservation Options:
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Also Known As:
Golden Residence Apartment Funchal
Hotel Golden Residence Apartment
Golden Residence Madeira/Funchal
Hotel Style:
#17 Spa Hotel in Funchal
#24 Romantic Hotel in Funchal
#24 Luxury Hotel in Funchal
#29 Family Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from Golden Residence staff and other travellers.
42 questions
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Questions? Get answers from Golden Residence staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on the west side are overlooked by an apartment block 50 yards away”
 of 5 bubbles lizziesbirds, 17 Mar 2017 | Read review
“Upper floor rooms provide the best views”
 of 5 bubbles douglasd439, 24 Feb 2017 | Read review
“Ask a room in block C near the pool and with a view over the beach”
 of 5 bubbles alexadams, 14 Feb 2017 | Read review
“Really lovely view wherever you are”
 of 5 bubbles millers928, 13 Jan 2017 | Read review
“check uf you are allocated a room on the floor where smoking is allowed on the balconies”
 of 5 bubbles deirdre364, 10 Jan 2017 | Read review
5 of 5