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The Residence

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768 Reviews from our TripAdvisor Community

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Showing 675: English reviews
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Dunblane, United Kingdom
Reviewed 3 days ago NEW

stayed before still an excellent choice of hotel excellent breakfast the hotel is handy for restaurants and has a shuttle bus service to take you in to funchal leaving every hour the hotel has a good spa and gym for the more energetic people and each night in th Portofino bar they have musical entertainment which is very good

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Helpful?
Thank norman a
Bridgend
Reviewed 1 week ago

The Portobay Residence once again lived up to our expectations. From the excellent and polite staff to its lovely sorroundings.The weather once again has been good to us with a few rain showers. The gardens are well tended and specimen plants are all labelled.The orchid garden being replanted in sections. For a holiday you really do not need to stray...

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Helpful?
Thank excelsiorBridgend
AnaTeresaMatos, Manager at The Residence, responded to this review

Dear Guest, Thank you for choosing our hotel. Your opinion is very important to us - thank you for sharing it. We are very pleased to hear that our hotel and team were able to meet your expectations. We look forward to seeing you again. Regards, Ana Teresa Matos

Leyland, United Kingdom
Reviewed 2 weeks ago

Another wonderful holiday at the Residence. After rain on the first evening it was warm and sunny which was the icing on the cake. The accommodation was up to its usual standard and the staff as attentive as usual. We've already booked our flights for next year. Can't wait!

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1Thank Eileen W
AnaTeresaMatos, Manager at The Residence, responded to this review

Dear Guest, We were very grateful for your feedback and for choosing the PortoBay group. Your words confirm the dedication of the entire team and our desire to continue to satisfy our guests needs. We look forward to your next visit! Thank you, Ana Teresa Matos

Vantaa, Finland
Reviewed 4 weeks ago via mobile

Our expectations were high for this hotel due to all reviews we had read. And it has answered to our wishes in every way. Room is very nice with super comfortable and huge bed, cleanliness is in high level. All the common areas including beautiful pool area are very well taken care too. Breakfast has pretty much all you could...

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Helpful?
1Thank Jukka W
AnaTeresaMatos, Manager at The Residence, responded to this review

Dear Guest, Thank you very much for your comments. Nothing makes us happier than meeting the expectations of our guests. See you soon at a PortoBay hotel, Ana Teresa Matos

Stranraer, United Kingdom
Reviewed 4 January 2017

Arrived 19 December, left 2 January. Can't fault it- as usual the staff in all the receptions, room cleaners, restaurant waiters and bar staff worked really hard to ensure we wanted for nothing. The gala dinners on 24 December and 31 December were fabulous and the trip up to see the fireworks, which were unforgettable, was well organised.

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Helpful?
Thank Kath D
AnaTeresaMatos, Manager at The Residence, responded to this review

Dear Guest, We would like to thank you for the time you spent giving us your opinion of your experience at our hotel. We are very pleased to hear that you had a pleasant stay with us. We hope to see you again soon. Best regards, Ana Teresa Matos

Helsingborg, Sweden
Reviewed 29 December 2016

My wife and I have settled on three types of places we like to stay when we travel: boutique hotel, apartment, and high-end property offering all services. For Madeira, I chose The Residence at Porto Mare. It offers a range of accommodations from room to studio, to multi-room suite, and every service one desires. As you walk around, you realize...

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2Thank Robert M
AnaTeresaMatos, Manager at The Residence, responded to this review

Dear Guest, Thank you very much for your comments. Nothing makes us happier than meeting the expectations of our guests. See you soon at a PortoBay hotel, Ana Teresa Matos

London, United Kingdom
Reviewed 28 December 2016

We have just returned from a lovely week at this hotel. The two bedroom apartments were spacious and well appointed. The breakfast buffet was extensive and the apple strudels were delicious! The hotel had plenty of sports facilities which we enjoyed by my son and husband. I have to say that the indoor swimming pool is one of the best...

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Helpful?
1Thank AKV7
AnaTeresaMatos, Manager at The Residence, responded to this review

Dear Guest, First of all, thank you for choosing our hotel. Your opinion is very important to us - thank you for sharing it. We are very pleased to hear that our hotel and team were able to meet your expectations. We look forward to seeing you again. Regards, Ana Teresa Matos

Stourbridge, United Kingdom
Reviewed 16 December 2016 via mobile

Our first stay in this lovely complex on the edge of Funchal overlooking the Atlantic. The rooms in the Residence are fabulous with loads of space. A huge living room with a separate, fully equipped, kitchen. The bedroom is similarly generously sized and there are two bathrooms (called Jack and Jill rooms) one for the man and the other for...

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1Thank Stevan J
AnaTeresaMatos, Manager at The Residence, responded to this review

Dear Guest, Thank you very much for your comments. Nothing makes us happier than meeting the expectations of our guests. See you soon at a PortoBay hotel, Ana Teresa Matos

Reviewed 17 November 2016

lovely hotel with friendly people, nice staff, I loved the breakfast. You can relax in the gardens and the pools, and the hotel is nicely situated just outside the busy areas. I have walked around a lot, and I think it is the best hotel in the surroundings.

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1Thank Annelies v
AnaTeresaMatos, Manager at The Residence, responded to this review

Dear Guest, We would like to thank you for the time you spent giving us your opinion of your experience at our hotel. We are very pleased to hear that you had a pleasant stay with us. We hope to see you again soon. Best regards, Ana Teresa Matos

South of Glasgow. Scotland
Reviewed 16 November 2016

Very comfortable, clean and well equipped apartment. The gardens were beautiful and a great choice of very good restaurants. All the staff were very friendly and helpful. We would certainly want to stay again if we visit Madeira again.

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Helpful?
Thank BeerIncome
AnaTeresaMatos, Manager at The Residence, responded to this review

Dear Guest, It was with great pleasure that we read your words of appreciation. Thank you for sharing your experience. We were very happy to hear that you made the most of your holiday. See you soon! Ana Teresa Matos

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Occupying the west wing of the Vila Porto Mare resort, The Residence enjoys the use of all its facilities and a real sense of community. A wide selection of carefully furnished and fully equipped apartments where comfort is our motto. The 99 units divided into studios, one and two bedroom apartments are decorated with a touch of exoticism. The Residence apartments combine views over the ocean with tropical gardens. ... more   less 

Additional Information about The Residence

Address: Rua Leichlingen 7, Funchal, Madeira 9004-566, Portugal (Formerly Porto Mare Residence)
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: $177 - $1,033 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Residence 4*
Number of rooms: 99
Reservation Options:
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Also Known As:
Porto Mare Residence Funchal
Porto Mare Residence Hotel Funchal
The Residence Madeira/Funchal
Hotel Style:
#1 Family Hotel in Funchal
#4 Spa Hotel in Funchal
#6 Luxury Hotel in Funchal
#7 Romantic Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from The Residence staff and other travellers.
23 questions
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11 months ago
Round Lake Beach
Bexhill-on-Sea, United Kingdom
over a year ago

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Questions? Get answers from The Residence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Garden rooms are great in Porto Mare and the apartments in The residence are first class.”
 of 5 bubbles KathD369, 4 Jan 2017 | Read review
“Select a room facing the main pool and ocean.”
 of 5 bubbles RobertM515, 28 Dec 2016 | Read review
“I would strongly recommend the garden view rooms. Higher floors would have better sea views but we loved our garden view.”
 of 5 bubbles martinu246, 9 Nov 2016 | Read review
“ask for a sea view!”
 of 5 bubbles Jane-Ray69, 30 Oct 2016 | Read review
“With your room/suite, a patio with use of a shared garden or an upper floor with balcony and probably sea view.”
 of 5 bubbles Oldboy55, 27 Oct 2016 | Read review
5 of 5