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Lti Pestana Grand

Travellers' Choice award winner
14/05/2017 15/05/2017
1 room 2 adults 0 children
USD 202*
USD 129*
USD 152*
USD 148*
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Lti Pestana Grand
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1,814 Reviews from our TripAdvisor Community

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Showing 1,471: English reviews
Guildford, United Kingdom
Reviewed 7 October 2015

We booked this hotel for our honeymoon. From the moment we arrived, we found the staff to be very friendly, efficient and knowledgeable. Our room was really lovely, overlooking the immaculate and pretty gardens and sea view. The hotel room, hotel itself and the grounds were absolutely spotless. Never experienced this before - usually grubby corners can be found somewhere!...

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Helpful?
2Thank Jacquie J
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear Jacquie J, Thank you very much for choosing the Pestana Grand for your holidays in Madeira. It makes it extra special for us, to welcome you and your partner on your honeymoon and, we were happy to have granted "The time of your life" while staying with us. We value and thank your compliments about the service provided from...

Kilmarnock, United Kingdom
Reviewed 7 October 2015

We stayed at the Pestana Grand on our Honeymoon in late September 2015. We were very impressed by the Hotel both inside and out. Our accommodation was a spacious corner room on the ground floor and we were more than pleasantly surprised to find a chilled 'bottle of fizz' left in our room on our arrival. The staff were wonderful...

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Helpful?
3Thank KAPS2908
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear KAPS2908, Thank you so much for choosing us, over so many hotels in Madeira. It was a pleasure to welcome you in such important time of your life as was, your honeymoon. We were extremely happy to correspond to your expectations, providing moments that will be remembered through your life. It will a personal pleasure to see you again...

Kelso, United Kingdom
Reviewed 6 October 2015

Stayed here in October 2015 for a week. grounds are very nicely landscaped and you can have a nice stroll around the pools and gardens. Lovely terrace to sit on a balmy evening sipping cocktails and drinks. Rooms are excellent. We had a suite complete with seperate kitchen on the forth floor with a balcony looking over to the land...

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Helpful?
4Thank Pat M
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear Pat M, Thank you very much for visitting the Pestana Grand Hotel. We were happy to learn that you have found, the facilities and services up to your expectations, providing a relaxing holiday with us. With kind regards to you and all your family. Alberto Reynolds Unit Manager

Builth Wells, United Kingdom
Reviewed 6 October 2015

First time to Madeira and we chose the Pestana Grand and what a good choice. Arrived a bit early and was given drinks vouchers so had a nice lunch by the pool. We had a seaview room on the first floor which was an extremely nice and very clean room with nice bathroom and comfortable bed. The staff at the...

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Helpful?
3Thank builthboy
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear builthboy, Thank you so much for joining us for your holidays in Madeira. It was a pleasure to welcome you at our hotel and, we are glad you have enjoyed the facilities and services provided from our team. We thank you very much for selecting us, as one of the best you have stayed so far and hope, to...

Funchal, Portugal
Reviewed 6 October 2015

After paying for a room with a full sea view, and then e-mailing them asking for a room in the middle of the hotel on the third floor or above, we were really dissapointed with room 1252 which was on the second Floor with what i would call a restricted sea view.I complained within 10 minutes of first entering the...

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Helpful?
2Thank deio2015
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear deio2015, Thank you very much for choosing the Pestana Grand for your holidays in Madeira. We deeply regret that, the room assign have not met your expectations, after contacting us by email. The Pestana Grand was fully booked on the date you arrived, making it a bit more difficult to fulfill all requests and please all our guests. We...

London
Reviewed 4 October 2015 via mobile

I stayed here for a week and loved it's location. There was a free shuttle bus to Funchal port and also only 45 minute coastline walk. The food was good but service was sometimes slow especially in the bar when it was happy hour. I had a 2hr package spa treatment which was nice but the treatment room was cold...

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Helpful?
1Thank Londonirish34
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear Londonirish34, Thank you very much for visitting Madeira and choosing the Pestana Grand for your holidays. We were glad to read that, you have enjoyed the location, services and facilities provided at our hotel. We have taken good notice of your feedback regarding the speed of service provided at our main bar, specially on the happy hour and, will...

Barnsley, United Kingdom
Reviewed 4 October 2015

Our latest visit was for a week in August. As usual it was a real pleasure. The Hotel is bright exceptionally clean and well furnished. The decor and ambience is pleasant and comfortable within a modern and fashionable building. The grounds and pool areas are superb, well maintained and beautiful. Breakfast is good and the Italian restaurant lovely. Free bus...

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Helpful?
2Thank Linda M
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear Linda M, Thank you so much for visiting us again for your holidays in Madeira. Were glad that, once again you had a most relaxing and enjoyable time with us and that, our team have contributed in a very positive way. We all hope you had a safe flight back home and look forward to see you in the...

Cambridge, United Kingdom
Reviewed 3 October 2015

Let me start by saying that the things people complain about have scant validity. I went to the Lti Pestana Grand thinking that if you are bothered about towels and TVs then you were going on holiday with the wrong agenda! If you want Egyptian cotton towels and a zillion thread count sheets, go elsewhere. So... The TV was old...

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Helpful?
1Thank StottieToaster
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear StottieToaster, Thank you very much for choosing Pestana Grand over so many hotels in Madeira. We appreciate and truly value your feedback and I thank so much much for that. After reading your review, we will definitely be more attentive in the aspects referred and would like to inform that, TV's and towels are being replaced anytime. It is...

Essex, United Kingdom
Reviewed 2 October 2015

My husband and I stayed at the pestana grand on 11/9 for one week and thought it was fantastic. We loved the island and intend to return hopefully next year. Hotel staff were lovely and nothing was too much trouble. We woul definitely recommend this hotel.

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Helpful?
2Thank Bandp2015
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear Bandp2015, Thank you very much for staying with us on your holidays to Madeira. We are happy to have corresponded to your expectations as destination and services. It will be a pleasure to welcome you back again soon. With kind regards Alberto Reynolds Unit Manager

Brighouse, England, United Kingdom
Reviewed 2 October 2015

Fantastic hotel with a very warm welcome (even though we were late) Beautiful reception area, Rooms lovely with all you would expect from a 5*, peaceful & very well cared for. Restaurant & food excellent - choice of food was amazing, staff so attentive. Pools & Hairdresser fantastic. Bar area & staff again super - Loved the 'Happy Hours' entertainment...

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Helpful?
2Thank Margaret Langlo... N
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear Margaret Langlo... N, Thank you so much for giving the Pestana Grand a chance to provide "The time of your life" while staying in Madeira. Our team, has one goal in mind, provide the best holiday experience to our customers with a smile. We do care a lot about our guests time and want them to enjoy every second...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The LTI Pestana Grand, one of the best and most prestigious hotels in Madeira, is also undoubtedly one of the best located. Sitting at the top of the Ponta da Cruz seacliff, it provides a superb view of the Atlantic Ocean and Cabo Girão. ... more   less 

Additional Information about Lti Pestana Grand

Address: Rua Ponta da Cruz, 23, Funchal, Madeira 9000-103, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: $125 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lti Pestana Grand 5*
Number of rooms: 177
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, Hotwire, Priceline, Orbitz, TravelUp, Cancelon, TripOnline SA, Evoline ltd, getaroom.com and HotelQuickly so you can book your Lti Pestana Grand reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pestana Grand Funchal
Hotel Pestana Grand
Pestana Grand Hotel
Pestana Grand Madeira
Lti Pestana Grand Madeira/Funchal
Hotel Style:
#3 On the Beach Hotel in Funchal
#6 Family Hotel in Funchal
#11 Spa Hotel in Funchal
#11 Romantic Hotel in Funchal
#12 Business Hotel in Funchal
#16 Luxury Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from Lti Pestana Grand staff and other travellers.
108 questions
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Questions? Get answers from Lti Pestana Grand staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If possible choose a sea view room to capture the sun all day. These are regarded are better rooms and some have larger floor areas.”
neale208, 27 Apr 2017 | Read review
“1310 was an excellent room with amazing views at the sea!”
604veec, 24 Apr 2017 | Read review
“If you go as a family choose two connecting rooms instead of a suite. They have better views. Even the first floor have great views.”
Margarida74, 19 Apr 2017 | Read review
“Worth paying the extra for a sea view”
WTPlus, 17 Apr 2017 | Read review
“Sea view rooms above ground floor will not surprisingly have the better views.”
, 15 Apr 2017 | Read review
5 of 5
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USD 129* /night
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Prices are for 1 room, 2 adults
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