We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Pestana Carlton Madeira

Show Prices
#29 of 87 Hotels in Funchal
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Pestana Carlton Madeira
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

2,113 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Pestana Carlton Madeira
See the most recent reviews
Showing 1,513: English reviews
Cork, Ireland
Reviewed 1 June 2015 via mobile

My husband and I booked a weeks holiday in the hotel Pestana Carlton, in Funchal, it was our first time visiting the Island of Madeira. We had read a lot of the reviews on tripAdvisor before travelling and were a little concerned as some where very negative. However we had a fabulous holiday. The hotel was spotless. Really well maintained...

 Report
Helpful?
5Thank AnneCrosshaven
GSMPCM, General Manager at Pestana Carlton Madeira, responded to this review

Dear Mrs. AnneCrosshaven, Thank you very much for your feedback about your great experience at the Pestana carlton Madeira . We are delighted to hear that you have enjoyed an excelente break with us. Your recommendation is very much appreciated and we look forward to welcome you soon. With kind regards, Maria da Paz Garcia Unit Manager

Southampton, United Kingdom
Reviewed 30 May 2015

I would like to support other guests who have been to the Pestana Carlton that Lisbeth the Guest Service Manager really is the Star of the hotel because there is nothing she won't help you with. Always smiling and so helpful about everything.

 Report
Helpful?
3Thank derek w
GSMPCM, General Manager at Pestana Carlton Madeira, responded to this review

Dear Mr. derek w, Thank you very much for your contribution in Tripadvisor. We always try to keep our hotel up to the standards expected by our dear visitors. We are very certain that all staff members do their best to excel in guest satisfaction, and we thank your reference to Lisbeth particularly. We look forward to welcome you back...

Derby, United Kingdom
Reviewed 29 May 2015 via mobile

Stayed at Pestana Carlton for one week in May 2015 on a B&B basis. We would certainly return. positives: * friendly staff * good buffet breakfast * very comfortable room on floor 16 * nice pools and outdoor areas with no problem getting a sunbed (yahoo!) on rare occasion we wanted one * Best local restaurant for both quality and...

 Report
Helpful?
4Thank ANDY G
GSMPCM, General Manager at Pestana Carlton Madeira, responded to this review

Dear ANDY G, The Pestana Carlton Madeira Hotel would like to thank you for kind review/recommendation in Tripadvisor. We are delighted to read that you have had an enjoyable stay with us. We are sure that the detail of your review provides a very accurate feedback giving other travelers the opportunity to choose this hotel also for their future stays....

Cwmbran, United Kingdom
Reviewed 29 May 2015

This hotel just keeps getting better with every visit. We had a wonderful two weeks in May with everything just perfect. The gardens were stunning as usually end pools and patio areas are among the best we have ever used. There is never a problem finding a sunbed or somewhere to relax out of the sun. The staff are amazing,...

 Report
Helpful?
1Thank beckamy
GSMPCM, General Manager at Pestana Carlton Madeira, responded to this review

Dear beckamy, In name of the Pestana Carlton Madeira Hotel and all the Staff, we thank you very much for your review sharing with us about your most recent visit. Your loyalty is already the best reward we could receive, and together with your kind words which bring us at the same time a great feeling of mission accomplished, we...

Sherborne, United Kingdom
Reviewed 28 May 2015

This was by far the best hotel we have used - we have visited Madeira on a number of occasions. We could not fault the food which was excellent. We changed to eating in the dining area of an evening as the food was so good. The staff at all times were friendly and helpful.

 Report
Helpful?
Thank RON2315
GSMPCM, General Manager at Pestana Carlton Madeira, responded to this review

Dear RON2315, The Pestana Carlton Madeira Hotel would like to thank you for your great review. We are delighted to read that in your opinion we are the best hotel you have used in Madeira. Your opinion is very importante for us and your kind feedback/recommendation give other travelers the opportunity to choose this hotel also for their future stays....

Leeds, United Kingdom
Reviewed 27 May 2015

Not our original choice, our hotel was overbooked and we were allocated half board at the Carlton. However, we found the hotel to be very good in every way. The gardens and pool area are fantastic. The room was well cleaned and supplied with plenty of towels, sheets etc. An extra supply of milk though is charged at 6 euros!

 Report
Helpful?
1Thank Patricia H
GSMPCM, Manager at Pestana Carlton Madeira, responded to this review

Dear Mrs. Patricia H, The Pestana Carlton Madeira Hotel would like to thank you for taking your time to share with us your holiday experience. As we could read it was not your first option but we are very glad to hear that you have enjoyed a nice holiday with us. Now that you know us, we look forward to...

Canvey Island, United Kingdom
Reviewed 27 May 2015

This hotel was one the first in the Pestana portfolio and although on first looks it appears as a 1960s 'block' one would be mistaken. Why? What is clear is that much investment in time and money has gone into making this a fine place to stay. The foyer and reception are not as grand as many others, however, a...

 Report
Helpful?
1Thank Alfred B
GSMPCM, General Manager at Pestana Carlton Madeira, responded to this review

Dear Alfred B, Thank you very much for the review that you have submitted on the Tripadvisor website about your recent stay at the Pestana Carlton Madeira Hotel. Your opinion is very important for us and we are very sorry to understand that we have falling you shortly regarding the breakfast in comparison to others. Also all your comments about...

Pittsburgh, Pennsylvania
Reviewed 27 May 2015

The rooms and facility is excellent but the key factor that made our stay so wonderful was the staff. Everyone in Madeira is friendly but the staff at the hotel was especially so. The concierge was so helpful and sweet, her command of English was very good. I think every room has a balcony and my wife and I spent...

 Report
Helpful?
1Thank landkrohnja
GSMPCM, General Manager at Pestana Carlton Madeira, responded to this review

Dear landkrohnja, Thank you very much for your excelente review. Your opinion is very important to the Pestana Carlton Madeira Hotel and to other visitors that are considering a trip to Madeira. It is a huge pleasure to read you enjoyed your holiday with us. Our team is very focused on extending the very highest level of service to all...

Northumberland, United Kingdom
Reviewed 27 May 2015

The staff here are absolutely brilliant and we couldn't ask for better. Nothing is any trouble. The hotel is spotlessly clean and the rooms are large and well furnished. Breakfasts are brilliant and the adjoining pub serves food at a very reasonable price. Our room overlooks the sea and the harbour and we can watch the cruise ships come and...

 Report
Helpful?
Thank hope1948
GSMPCM, General Manager at Pestana Carlton Madeira, responded to this review

Dear hope1948, The Pestana Carlton Madeira Hotel would like to thank you for your review. Achieving quality and our guest’s satisfaction is our daily goal. We are very happy to read that you enjoyed an excellent stay and we look forward to welcome you again. With kind regards, Maria da Paz Garcia Unit Manager

London, United Kingdom
Reviewed 27 May 2015

Love the rooms, very fresh and airy, very clean. Staff very polite, helpful and happy. Pool areas clean and tidy. They try very hard to accommodate your needs and always have entertainment, great spa services or themed food nights.

 Report
Helpful?
Thank Yvonne Q
GSMPCM, General Manager at Pestana Carlton Madeira, responded to this review

Dear Mrs. Yvonne Q, The Pestana Carlton Madeira Hotel thanks for your feedback regarding your recent stay with us. Our biggest aim is to ensure memorable holidays to our dear guests, and throughout your kind review we have the great feeling of mission accomplished. We look forward to the opportunity to welcome you again in the near future. With kind...

1,692 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1142)
Viewed
Dining (52)
Viewed
Pool/Beach Area (169)
Viewed
Hotel & Grounds (166)
Viewed
View from Room (121)
Viewed
Room/Suite (150)
Viewed
Bathroom (30)
Viewed
Family/Play Areas (8)
Viewed
Business Centre/Function Rooms (5)
Viewed
2:42
Videos (1)
Viewed
Other (440)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (518)
Viewed
Amenities (114)
Viewed
Atlântico Pool (11)
Viewed
Beach (1)
Viewed
Garden Kids Pool (3)
Viewed
Garden Pool (39)
Viewed
Indoor Pool (33)
Viewed
Junior Suite Carlton (42)
Viewed
Dining (106)
Viewed
Standard Harbour View Room (29)
Viewed
Standard Sea View Room (30)
Viewed
Suite Pool (41)
Viewed
The Hotel (69)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (32)
Viewed
Hotel & Grounds (10)
Viewed
Pool/Beach Area (7)
Viewed
Dining (7)
Viewed
Room/Suite (5)
Viewed
Family/Play Areas (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Funchal hotels
0.4 km away
Pestana Casino Park Hotel
2.3 km away
Lti Pestana Grand
Lti Pestana Grand
#16 of 87 in Funchal
1,774 reviews
0.3 km away
Pestana Village Garden Resort Aparthotel
Show Prices
Show Prices
Show Prices
0.2 km away
Madeira Regency Club
Madeira Regency Club
#43 of 87 in Funchal
422 reviews
0.7 km away
Hotel The Cliff Bay
Hotel The Cliff Bay
#3 of 87 in Funchal
2,668 reviews
1.1 km away
Pestana Palms Ocean Aparthotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Pestana Carlton Madeira, one of the most lively hotels in Madeira, enjoys a privileged setting in Funchal, at the top of a slope on the island of Madeira, providing fantastic views over the bay of Funchal and the sea. This luxurious and charismatic hotel in Madeira is a reference point for any visitor to Madeira, due to the excellent conjugation of a family atmosphere with the sophistication of its excellent installations. Once you are in the hotel, you will find at your disposal a wide range of services you can enjoy, including 3 leisure areas. In the Garden Pool, you will find a heated saltwater outdoor pool and a swimming pool for children. In the Atlantic Pool, there is a salt water outdoor pool with access to the sea and an indoor pool with Jacuzzi, relaxation rooms and bar. The Magic Spa offers an indoor heated swimming pool with sauna, Turkish bath, Jacuzzi, gym and treatment rooms. To promote the cultural gastronomic diversity of Funchal, this 5 star hotel in Madeira has 3 restaurants and 3 bars, with excellent views of the Atlantic Ocean, with a variety of flavours that will satisfy the most demanding tastes. ... more   less 

Additional Information about Pestana Carlton Madeira

Address: Largo Antonio Nobre, no 1, Funchal, Madeira 9004-531, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: $131 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pestana Carlton Madeira 5*
Number of rooms: 285
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia and Booking.com so you can book your Pestana Carlton Madeira reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pestana Carlton Madeira Funchal
Carlton Hotel Madeira
Hotel Style:
#5 On the Beach Hotel in Funchal
#6 Business Hotel in Funchal
#17 Family Hotel in Funchal
#20 Spa Hotel in Funchal
#27 Romantic Hotel in Funchal
#28 Luxury Hotel in Funchal
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Pestana Carlton Madeira staff and other travellers.
110 questions
Ask a question
Glasgow, United Kingdom

See all questions (110)

Questions? Get answers from Pestana Carlton Madeira staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any mountain view room ending "20", should be fairly quiet, no sun on the balcony though.”
 of 5 bubbles Kazza4655, 24 Mar 2017 | Read review
“Worth paying for a sea or pool view, also go for the bed & breakfast option.”
  • View from room 301
 of 5 bubbles RichardH915, 15 Mar 2017 | Read review
“Full Sea view essential in 2017 and go B&B not half board.”
  • Some minor work being done on flower beds during our stay didnt disturb us
 of 5 bubbles selwob1, 13 Mar 2017 | Read review
“ocean view rooms in the tower”
 of 5 bubbles 106susanneh, 13 Mar 2017 | Read review
“South side is quieter, sunnier but more expensive. If you simply sleep, wash and dress in the room don't worry about it too much.”
 of 5 bubbles PaullesNWKent, 28 Feb 2017 | Read review
5 of 5