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Pestana Carlton Madeira

2,464 reviews
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Traveller (1446)
Room & Suite (515)
Pool & Beach (307)
Overview
  • Excellent49%
  • Very good36%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
“garden pool”(48 reviews)
“atlantic pool”(42 reviews)
“sea view”(201 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
5.0 Star Hotel
All hotel details
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Reviews (2,464)Write a Review
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All reviewsgarden poolatlantic poolsea viewtaverna restaurantbuilding sitelovely hoteltea bagstime shareold townjunior suitesalt waterbuilding workbed and breakfastsea waterhalf boardgreat facilitieslarge hotel
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581 - 585 of 1,744 reviews
Reviewed 24 February 2016

Visited The Pestana Carlton with the family, ages 12 to 72, and it fitted the bill perfectly. Heated outdoor pool, fantastic views, close enough to stroll down to Funchal harbour, and an excellent breakfast.More

Thank sunshineBa1
Response from GSMPCM, General Manager at Pestana Carlton MadeiraResponded 11 March 2016

Dear sunshineBa1, We are pleased to hear that you have enjoyed your stay at the Pestana Carlton Madeira Hotel with your family showing that this resort is suitable for all ages. Your positive comments about us have been really appreciated and we sincerely hope that...More

Reviewed 22 February 2016

We visited the Pestana Carleton Hotel for the third time in December 2015 and found it just as good value for money as our previous visits. Excellent breakfast & comfortable rooms. We will return again in December 2016More

Thank bridie g
Response from GSMPCM, General Manager at Pestana Carlton MadeiraResponded 11 March 2016

Dear bridie g, Thank you for your third visit and latest comments. We were happy to know that in our Hotel you feel is always as good value for money as always. We are glad to know that you intend to come back in December...More

Reviewed 18 February 2016

Stayed in this hotel the first 2 weeks in February 2016 very nice hotel but a it of a 70s feel about the main building. It is a 18 story tall building and the views to the interior of the island are fabulous even thou...More

2  Thank Gordon M
Response from GSMPCM, General Manager at Pestana Carlton MadeiraResponded 22 February 2016

Dear Gordon M, The Pestana Carlton Madeira Hotel thanks you very much for the review you have submitted in this website about your amazing holiday. We are delighted to read how much you have enjoyed the pools and gardens, and also that you appreciated the...More

Reviewed 16 February 2016

I booked a single room and unfortunately my room was at the back of the hotel overlooking bars and clubs and a building site. My first night was disturbed by revellers and music from the bars from 3 to 5 am. When I reported this...More

4  Thank Barrow2244
Response from GSMPCM, General Manager at Pestana Carlton MadeiraResponded 17 February 2016

Dear Barrow2244, Thank you very much for your review about our hotel. We have carefully read your comments and we regret sincerely the disturbance occured during your stay because of the noise from the bars outsider. The Management would like to have had a word...More

Reviewed 16 February 2016

Have had a timeshare apartment at the Carlton for 12 yeas. The staff are very friendly and helpful. Lovely sea views, a very relaxing pool area with a tropical feel. If it gets chilly there is an indoor pool with sea views. Ideal location for...More

5  Thank AlbertD828
Response from GSMPCM, General Manager at Pestana Carlton MadeiraResponded 17 February 2016

Dear Albert D, The Pestana Carlton Madeira Hotel would like to thank you for your excellent review and for your kind loyalty, very much appreciated. It is the best reward we could hope to obtain. We look forward to welcome you again. With kind regards,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 102 - USD 233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 On the Beach Hotel in Funchal
#6 Business Hotel in Funchal
#10 Family Hotel in Funchal
#23 Spa Hotel in Funchal
#27 Romantic Hotel in Funchal
#31 Luxury Hotel in Funchal
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 102 - USD 233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 On the Beach Hotel in Funchal
#6 Business Hotel in Funchal
#10 Family Hotel in Funchal
#23 Spa Hotel in Funchal
#27 Romantic Hotel in Funchal
#31 Luxury Hotel in Funchal
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1446)
Room & Suite (515)
Pool & Beach (307)
Dining (182)
Amenities (114)
Family and Play Areas (13)
Business Centre & Event Rooms (9)
Questions & Answers
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debra138
9 February 2018|
AnswerShow all 4 answers
Response from Sarcyyy | Reviewed this property |
Only upon arrival (I think you get a couple of coffee and tea packets) but then they charge 5 EUR per refill/day, but we didn't use it because we had breakfast included and everything was free there (we recommend the... More
1
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Colin W
6 February 2018|
AnswerShow all 3 answers
Response from Sarcyyy | Reviewed this property |
very small, we didn't really use it and they only have a couple of full "lying" loungers, others are awkward chair-like loungers and not very comfortable (metal). would not recommend spending time indoors
1
Vote
Jenny W
22 October 2017|
AnswerShow all 6 answers
Response from NPAArabians | Reviewed this property |
if your budget allows - pick a junior suite with a sea view. floor 8 upwards (floor 6 is ground floor)
1
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Room Tips
"Sea view if necessary upgrade"
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"It only had sea views"
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"Ask for sea view."
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"Book sea view"
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