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Pestana Carlton Madeira

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Traveller (1533)
Room & Suite (533)
Pool & Beach (314)
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Overview
  • Excellent50%
  • Very good35%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
“atlantic pool”(44 reviews)
“garden pool”(49 reviews)
“sea view”(216 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
5 Star Hotel
All hotel details
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Reviews (2,604)
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All reviewsatlantic poolgarden poolsea viewbuilding sitelovely hoteltime sharetea and coffeesalt waterold townjunior suitebuilding workgreat facilitiesbed and breakfastsea waterhalf boardlarge hotelpool towels
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21 - 25 of 1,840 reviews
Reviewed 2 weeks ago

Think this was our 13th stay at the Carlton. The Hotel is ideally situated to walk into town or up to the Lido area. Rooms are spacious with huge comfortable beds. WiFi is super fast, reliable and free throughout the hotel. Good selection for buffet...More

Review collected in partnership with Pestana Hotel Group
Thank NannyLinda77
Response from GSMPCM, Guest Relations Manager at Pestana Carlton MadeiraResponded 2 weeks ago

Dear NannyLinda77, Thank you very much for your feedback and kind loyalty to the Pestana Hotels & Resorts. We are delighted to read that you have had another enjoyable holiday at the Pestana Carlton Madeira Hotel. Your kind words were very much appreciated. We hope...More

Reviewed 3 weeks ago

Could not fault the Pestana Carlton in any way, ALL the staff were very pleasant and helpful plus Funchal is a great place to be anyway, the hotel is situated between Funchal centre and the Lido area which gives plenty of options for doing things...More

Review collected in partnership with Pestana Hotel Group
3  Thank Alan C
Response from GSMPCM, Guest Relations Manager at Pestana Carlton MadeiraResponded 2 weeks ago

Dear Mr. Alan C, The Pestana Carlton Madeira Hotel would like to thank you for your great review. Achieving quality and our guest’s satisfaction is our daily goal. We are delighted to read about your enjoyable stay. We also thank you very much for the...More

Reviewed 3 weeks ago

We stayed at the Pestana Carlton Madeira hotel, which was a featured hotel on our air carrier vacation web site. The hotel was situated right on the water, although with no beach, as is common in Madeira. We loved the hotel. The staff were friendly,...More

2  Thank VMSNS007
Response from GSMPCM, Guest Relations Manager at Pestana Carlton MadeiraResponded 2 weeks ago

Dear VMSNS007, Thank you very much for choosing the Pestana Carlton Madeira Hotel for your stay in Madeira and for your excellent review on Trip Advisor. The descritpion of your stay and your kind comments will help other travelers to make their decision where to...More

Reviewed 3 weeks ago

Very enjoyable stay. Great hotel with good facilities. We were upgraded to a sea/pool view without asking. It was a bit of a hike from the town up a steep hill, but near a bus stop, and very but near a cluster of good pubs...More

Review collected in partnership with Pestana Hotel Group
2  Thank Mark T
Response from GSMPCM, Gestor at Pestana Carlton MadeiraResponded 2 weeks ago

Dear Mark T., Pestana Carlton Madeira Team thanks you for choosing our Hotel for you holidays and for the wonderful comments about your stay with us. Pestana Carlton Madira is the perfect spot for great and relaxing holidays on Madeira Island, don't you agree? Looking...More

Reviewed 3 weeks ago

Big rooms, clean in good condition, very well equipped. Excellent service on all levels. Very friendly and always helpful staff. A great place to stay. The breakfast buffet is very versatile with large selection and high quality. Check In and Check Out fast and uncomplicated

Review collected in partnership with Pestana Hotel Group
2  Thank Lutz J
Response from GSMPCM, Gestor at Pestana Carlton MadeiraResponded 2 weeks ago

Dear Lutz J., We are very proud of your review and great comments! Looking forward to your next visit. Kind regards, Sara Veríssimo - Unit Supervisor

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 102 - USD 239 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Funchal
#6 On the Beach Hotel in Funchal
#10 Family Hotel in Funchal
#24 Spa Hotel in Funchal
#27 Romantic Hotel in Funchal
#32 Luxury Hotel in Funchal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 102 - USD 239 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Funchal
#6 On the Beach Hotel in Funchal
#10 Family Hotel in Funchal
#24 Spa Hotel in Funchal
#27 Romantic Hotel in Funchal
#32 Luxury Hotel in Funchal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1533)
Room & Suite (533)
Pool & Beach (314)
Dining (188)
Amenities (114)
Family and Play Areas (13)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
kezza29Reigate
21 June 2018|
Answer
Response from Vicki H | Reviewed this property |
Yes they do. They are changed in the room (leave them in the bathtub and the housekeeper will replace with new ones)
0
Votes
Patricia C
7 June 2018|
AnswerShow all 3 answers
Response from BBW0514 | Reviewed this property |
Email the hotel direct
0
Votes
Room Tips
"Ask for a sea view"
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"Sea view is best front facing can be noisy"
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"Mountain side lower rooms might be a bit noisy for some. Ocean side are likely quieter."
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"Ask for a room in the tower with an ocean view."
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