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Alto Lido Hotel

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515 Reviews from our TripAdvisor Community

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Showing 197: English reviews
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Reviewed 3 days ago NEW

This hotel is in a good position if you are happy to take the bus into town. You can walk to many restaurants and shops and the location, although it is on a main road is quiet. To get to our room we needed to take two lifts and walk along a corridor between them but we weren't told that...

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Helpful?
Thank Lonsdale6
Miguel G, Front Office Manager at Alto Lido Hotel, responded to this review

Dear Guest, Thank you very much for choosing our Hotel for your holidays in Madeira. We hope you had a nice experience with us and regret the situations you have described, related to the front of the house lack of information, in the name of the team I apologise to you and will improve this services straight away. Still, we...

London, United Kingdom
Reviewed 1 week ago

Stayed for a week in a lovely sized room with good views over gardens and sea. Really good buffet breakfast every morning and very helpful staff. They even made me a birthday cake on my birthday just by checking the date on my passport...very touching! The actual hotel is a bus ride to Town (Funchal) but loads of bars restaurants...

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Helpful?
Thank Michael K
Miguel G, Front Office Manager at Alto Lido Hotel, responded to this review

Dear Guest, Thank you so much for staying with us. We are happy to learn that we manage to correspond to your expectations and thank you for the feedback. We will share your compliments towards the food and service provided with the team and hope, we welcome you in the future. With kind regards to you and your family. Yours...

Rotherham, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed here in July for a week and it was great so we came back again on 7/11/16 for another week, it was every bit as good again. It's in a great location on the island almost mid way between Funchal centre and Canara de Labos. We were B&B and the breakfast is superb fantastic choices and plentiful. Rooms are...

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Helpful?
Thank Craig10413
Miguel G, Front Office Manager at Alto Lido Hotel, responded to this review

Dear Guest, Thank you so much for joining us for the second time this year. We are glad we have managed once again, to correspond to your expectations. We hope you have had a safe flight back home and will be at your disposal for any assistance you might need in the future. With kind regards to you and your...

Bolton, United Kingdom
Reviewed 3 weeks ago via mobile

Last minute holiday to madeira. Pleasantly surprised with this hotel. Ideally situated a short walk from shopping centre and the beautiful lido area. Courtesy bus to town. Plenty of sights to see. Lovely hotel. Large choice for breakfast served till 10 am buffet style. If you can't find something to your taste then you are just plain weird. Daily maid...

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Helpful?
Thank Leeca P
Miguel G, Front Office Manager at Alto Lido Hotel, responded to this review

Dear Guest, Thank you very much for choosing us for your holidays in Madeira. We are happy to learn from you that, you have found the location very pleasant and you were happy with the service overall. Regarding the pool towels, we do provide them at reception desk, once required from our guests. With kind regards to you and your...

Leeds, United Kingdom
Reviewed 30 October 2016

The Alto Lido Hotel is idealy situated in the Lido area of Funchal two pools indoor and outdoor although it is on the 3rd floor there is real grass, trees ,and flowers growing How do they do this? We asked for and got a high floor, top floor,excellent. Room great, balcony and sea view great.maid service outstanding. Staff in the...

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Helpful?
Thank ALSVIEW_12
Miguel G, Front Office Manager at Alto Lido Hotel, responded to this review

Dear Guest, Thank you so much for joining us for your holidays in Madeira. We are very proud of the positive comments you have adressed and will share them with our team. We hope your wife had a wonderful birthday and send our best wishes to her and you. With kind regards to you and your family. Miguel Grosse Reception...

Reviewed 23 October 2016 via mobile

This was out 1st trip to Madeira.Stayed at this hotel recently. Lovely clean hotel, spacious rooms with small kitchen facilities. All staff very welcoming & always happy to help. We only had breakfast but lots of choice. Nice indoor pool. Plenty of space if you want to sunbathe. There is a gym with basic equipment. Evening entertainment. One bad thing,...

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Helpful?
Thank Sue B
Miguel G, Front Office Manager at Alto Lido Hotel, responded to this review

Dear Guest, Thank you very much for choosing Alto Lido for your 1st trip to Madeira. We are happy to have corresponded to your expectations in facilities and service provided from our team in which, I thank you for the compliments in their name. We regret that, the location of the room did affected your stay due to noise from...

West Lothian, United Kingdom
Reviewed 20 October 2016

The hotel was clean and tidy rooms cleaned every day.Most of the staff were very helpful.breakfast was good but evening meals were a bit iffy with food trays left empty.Also when having drinks with your meal you had to take note what you had as no receipt was given you gave room number and payed up at the end of...

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Helpful?
Thank christie1948
Miguel G, Front Office Manager at Alto Lido Hotel, responded to this review

Dear Guest, Thank you very much for staying with us for your holidays in Madeira. We were happy to learn that you have enjoyed some of the facilities and services from our hotel. We regret and will check with our team and management a way to improve the services you describe. With kind regards to you and your family. Miguel...

IRELAND
Reviewed 16 October 2016

We recently stayed in the studio/apartment part of the hotel for one week. This part of the hotel is showing it’s age and could do with modernisation, the room and bathroom, while they had all the necessary items, are in need of a décor makeover and in particular the carpets in the corridors outside are long past their sell by...

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Helpful?
1Thank MICHAELIRELAN
Miguel G, Front Office Manager at Alto Lido Hotel, responded to this review

Dear Guest, Thank you very much for staying in Alto Lido for your holidays in Madeira. The Hotel and Group is commited to an update in all Hotel in a recent future to fulfill expectations of our guests and offer from us. We have carefully noted your constructive feedback about important details about guest satisfaction and will check into this...

Shrewsbury, United Kingdom
Reviewed 12 October 2016

This hotel will soon need a revamp but although the furnishings and decor are not in the first flush of youth they are clean and presentable. The hotel is well run with very good room service and in the main friendly reception staff. There are plenty of sun loungers with two pools one indoors which is very pleasant. There are...

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Helpful?
Thank Phil1949langley
Miguel G, Front Office Manager at Alto Lido Hotel, responded to this review

Dear Guest, Thank you very much for choosing Alto Lido for your holidays in Madeira. We are proud of the positice comments you have made about our service and staff. The Group is studying an update throughout the Hotel soon and we hope to fulfill our guests expectations. With kind regards to you and your family. Miguel Grosse Reception Supervisor

Essex
Reviewed 8 October 2016

We enjoyed our week at the Alto Lido, staff were friendly and very helpful. A courtesy bus runs to Funchal centre a couple of times in the morning and afternoon, although I personally think the times the bus runs could coincide better with Breakfast, first bus started at 9am when most people relaxing into their holiday were still eating breakfast...

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Helpful?
1Thank BritmanEssex
Miguel G, Front Office Manager at Alto Lido Hotel, responded to this review

Dear Guest, Thank you very much for choosing us for your holidays in Madeira. We will share and thank you personally for your compliments towards our team. We have taken good notice of your valuable and constructive feedback about our facilities and offers and, will use it for improvements in the future. We hope you have had a safe flight...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Breakfast Available

Additional Information about Alto Lido Hotel

Address: Estrada Monumental 316, Funchal, Madeira 9000-100, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: $67 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Alto Lido Hotel 4*
Number of rooms: 311
Reservation Options:
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Also Known As:
Alto Lido Funchal
Alto Lido Hotel Madeira/Funchal
Hotel Style:
#36 Luxury Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from Alto Lido Hotel staff and other travellers.
11 questions
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Dundee, United Kingdom
Lacombe
Dorset
Canterbury, United Kingdom
over a year ago

See all questions (11)

Questions? Get answers from Alto Lido Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you are not too close to the pool.”
 of 5 bubbles Lonsdale6, 4 Dec 2016 | Read review
“get a room on the 14th floor room ours was 1420”
  • view from our balcony 6 oclock in the evening
 of 5 bubbles ALSVIEW_12, 30 Oct 2016 | Read review
“side sea view rooms 10 floor were good and comfy”
 of 5 bubbles christie1948, 20 Oct 2016 | Read review
“Quiet and relaxing but poor sea views”
 of 5 bubbles MICHAELIRELAN, 15 Oct 2016 | Read review
“ask for a front sea view.”
 of 5 bubbles Phil1949langley, 12 Oct 2016 | Read review
5 of 5
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