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Belmond Reid's Palace

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1,364 Reviews from our TripAdvisor Community

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Showing 1,099: English reviews
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Northwood, United Kingdom
Reviewed yesterday NEW

The pool area is lovely. The view from the hotel is amazing. The service is first class. Our bedroom was very nice and spacious but the bathroom was stupid. I could not close the shower door from inside as there was no handle - ok if you are over six foot and could pull the top of the glass door....

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Thank rebecca f
Haywards Heath, United Kingdom
Reviewed 3 days ago NEWvia mobile

The Hotel and its spectacular gardens enjoy an enviable position overlooking the Harbour of Funchal although it has to be said the view is not enhanced by a number of modern buildings. The fact that Reid's has been offering quality hospitality for over a century tells you that it gets it right more often than not and that some of...

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1Thank Richard W
Liverpool, UK
Reviewed 5 days ago NEW

A great hotel. Beautiful location, superb staff, excellent food (try the William restaurant and afternoon tea on the terrace), a brilliant spa and an overall relaxing ambience. Truly a 5 star experience!

Review collected in partnership with this hotel
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Thank Traveller1234055
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Traveller1234055, Thank you very much for your valuable comments! I am pleased to learn that you had an enjoyable experience with us. On behalf of the Belmond Reid's Palace team, I would like to extend our appreciation for visiting us and for sharing your feedback, especially about your Afternoon Tea and William Restaurant experiences. We all look forward to...

London, United Kingdom
Reviewed 1 week ago NEW

superb holiday thank you the staff from Mr and Mrs Pembroke room 836 my husband and I had a wonderful stay all helped by your superb staff cannot wait to return, the hotel and grounds pools and food are outstanding and will be even better once the renovations have finished

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Thank Rog747
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Mr. and Mrs. Pembroke, Thank you very much for visiting us and for your nice comments, we are glad to read that we have been able to meet your expectations! We hope to have the pleasure of welcoming you back here to the Belmond Reid's Palace in the nearest future at our freshly-renovated property. Ciriaco Campus General Manager Belmond...

East Sussex, United Kingdom
Reviewed 1 week ago

We had high expectations perhaps but Reid's did not match up to other Belmond hotels for service. Staff are very professional but do not engage very much appearing aloof or disinterested. We stayed for seven nights and thoroughly enjoyed our stay in what is an amazing grand old dame in a perfect situation with amazing views. It has an old...

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Thank Clive43
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Clive43, We were delighted to welcome you at the Reid’s Palace and we do hope that you had a pleasant trip home. I am particularly grateful for sharing with us your satisfaction, which I will share with the entire team, as your opinion makes difference for the quality in our service. On another note, I would like to take...

Miami Beach, Florida
Reviewed 2 weeks ago via mobile

The Belmond Reid's Palace is one of those rare, classic, grand European hotels that remind you of how things were in the guilded age. Her 125+ year history has seen royalty, movie stars, barons of industry and politicians. She sits on the black lava cliffs overlooking Funchal, Madeira and commands her place as the grand dame of Madeira's luxury hotel...

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4Thank Mark Z
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Mark Z., Thank you very much for visiting us, and for writing your feedback about your stay at the Belmond Reid's Palace. I have been flattered by your words, these are the payback for our efforts and for the passion we put in what we do. Comments like yours make us walk the extra mile, and do our utmost...

Reviewed 3 weeks ago via mobile

Great hotel! We had a delightful room overlooking the sea, the hotel has a well kept, but, faded grandeur, elegance, refinement. Breakfast was taken in a bright airy room, over looking the gardens, pools and the sea beyond. Nothing was ever too much trouble. Lounging by the pool, getting the waiters attention was simple, every lounger had its own buzzer....

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1Thank beforeyouaccuseme
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Beforeyouaccuseme, Thank you very much for taking the time for writing your feedback. We do thank you for having chosen Belmond Reid's Palace for you stay, and we are glad to understand, that we have been able to meet your expectations. Receiving comments like yours, is the right payback for what we do, and motivates us to do our...

London, United Kingdom
Reviewed 3 weeks ago via mobile

We celebrated our Wedding Anniversary with the most amazing view, food and service. This is a piece of Madeiran history to be cherished and nurtured. Will return when back on the Island. Thank you especially to the wonderful staff.

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1Thank Herbie_and_Elaine
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Herbie_and_Elaine, Thanks a lot for your renewed preference. I would like to thank you very much for taking the time for sharing your review, and above all I would like to thank you, also on behalf of all the Belmond Reid's Palace Team for the words of vote you reserved to us. These type of comments are indeed the...

Chester, United Kingdom
Reviewed 3 weeks ago

We went to this fabulous hotel for afternoon tea. We sat on the balcony with great views over the harbour below. Sandwiches, warm scones and cakes all delicious and served with impeccable courteous service. Visit the ladies/gents so you can walk through the amazing bar area.

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2Thank Val P
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Val P, Thank you very much for visiting us, and for your valuable comments. We are pleased to learn, that your Afternoon Tea at Reid's experience was a pleasant one, and we thank you for visiting us and for sharing your comments. We look forward to welcoming you back to the Belmond Reid's Palace. Best regards, Ciriaco Campus General...

Glasgow
Reviewed 4 weeks ago

We called in to Reids bar for pre-dinner G&T's. Reids still has that old colonial style luxury and there is a beautiful terrace off the bar with stunning views down the coast to Funchal centre. Timeless elegance with old-style top quality service.

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2Thank smoboz
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Smoboz, Thank you very much for your valuable comments. We are pleased to learn, that you had an enjoyable experience with us, we thank you for visiting us and for sharing your experience. We look forward to welcoming you back to the Belmond Reid's Palace. Best regards, Ciriaco Campus General Manager Belmond Reid’s Palace Madeira

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set on cliff tops overlooking the Bay of Funchal and the Atlantic Ocean, this legendary hotel has, for over a century, been a standard-bearer for excellence. The hotel is located on 10 acres of subtropical gardens, boasts enviable access to the sea and is within walking distance of Funchal's shops, restaurants and night-life. With its reputation for excellence and discreet service, Belmond Reid's Palace is the ideal place at which to relax and be pampered. ... more   less 

Additional Information about Belmond Reid's Palace

Address: Estrada Monumental 139, Funchal, Madeira 9000-098, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: $447 - $845 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Belmond Reid's Palace 5*
Number of rooms: 163
Reservation Options:
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Also Known As:
Reid`s Palace By Orient-Express Hotel Funchal
Reids Palace Funchal
Reids Palace Hotel Funchal
Belmond Reid's Palace Madeira/Funchal
Hotel Style:
#1 Business Hotel in Funchal
#2 On the Beach Hotel in Funchal
#3 Spa Hotel in Funchal
#5 Luxury Hotel in Funchal
#5 Romantic Hotel in Funchal
#5 Family Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from Belmond Reid's Palace staff and other travellers.
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Questions? Get answers from Belmond Reid's Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overlooking the pool and the sea it a must. We were on floor 8 and it was fine”
G6065VRrebeccaf, 27 Apr 2017 | Read review
“Upgrade to a superior room.”
holidaydr3amer, 23 Mar 2017 | Read review
“Even the smallest rooms are good and with good views”
  • Room view
LuisS341, 23 Mar 2017 | Read review
“All rooms are beautifully appointed. I prefer the rooms in the old part of the Hotel overlooking the gardens and sea.”
Joycehird, 11 Mar 2017 | Read review
“Sea view recommended, the higher the better”
williamwB1331LE, 9 Mar 2017 | Read review
5 of 5