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Pestana Royal All Inclusive

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Estrada Monumental 275, Funchal, Madeira 9000-250 Portugal
COVID-19 update: See the added health and safety measures this property is taking.Read more
2 people have started booking this hotel
Booking.com
USD 197
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Free cancellation until 05/04/22
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Priceline
USD 194
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Free cancellation until 05/04/22
Trip.com
USD 170
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Free cancellation until 06/04/22
PestanaUSD 190
Prestigia.comUSD 198
FindHotelUSD 196
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Traveller (1060)
Room & Suite (209)
Dining (130)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 08/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#43 of 99 hotels in Funchal
Location
Cleanliness
Service
Value
Travellers' Choice
The Pestana Royal is an All Inclusive hotel (breakfast, lunch, dinner, snacks and domestic beverages) located in Funchal, Madeira. It sits 2 minutes on foot from Formosa beach, the city's largest beach, with panoramic views of the Cabo Girão hillside, 10 minutes from Funchal’s city centre (by car). During your stay, you can enjoy 2 outdoor swimming pools, an open-air solarium, a SPA with indoor swimming pool, gym and 3 treatment rooms where you can book you Magic SPA treatment/massage. The youngsters can have fun at the Kid's Club, while the adults play pool, mini golf or use the tennis court. The hotel offers 4 restaurants (1 open buffet for all meals and 3 themed restaurants), promenades and 2 bars. All of them have a very relaxed atmosphere, this being one of the main features of this resort. All rooms offer pleasant views, flat-screen TVs and free Wi-Fi.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot bath
Pool with view
Outdoor pool
Heated pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Boating
Mini golf
Tennis court
Entertainment staff
Evening entertainment
Fishing
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Business Centre with Internet Access
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Head massage
Massage
Solarium
Baggage storage
Concierge
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Sofa
Cable / satellite TV
Bath / shower
Hair dryer
Telephone
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
English, French, Spanish, German and 1 more

Location

Full view
73Somewhat walkable
Grade: 73 out of 100
24Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
1692Reviews234Q+A100Room tips
Traveller rating
  • 788
  • 527
  • 221
  • 106
  • 51
Time of year
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Popular mentions
Ângela E wrote a review Today
3 contributions
I spent a weekend with a group of friends. I would like to highlight the friendliness of the staff and the profissionalism of the public relations that prepared us for an unforgetteble birthday party.
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Date of stay: January 2022
Value
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stevenCredable wrote a review Yesterday
2 contributions
Loved the service at Pestana Royal! All the staff were helpful and shout out to the bar staff that looked after us with the cocktails! Food was great and there was always something you wanted even if you didn't like all the food. Entertainment was good too, would def come back.
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Date of stay: January 2022
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Response from Royal Pestana, Guest Services / Front Office at Pestana Royal All Inclusive
Responded today
Dear Mr. stevenCredable, On behalf of the entire team at Pestana Royal, we would like to thank you for your kind feedback. It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories. We look forward to hosting you again soon at our hotel! Warm regards, The Team at Pestana Royal
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Sian p wrote a review 11 Jan
Warrington, United Kingdom7 contributions3 helpful votes
The hotel was lovely. Super clean and COVID 19 safe. Staff were fantastic and couldn’t do enough - especially Leonardo in the entertainment bar. Pool was a touch cold but we used it nonetheless. Hotel is well located for Funchal (15 mins on bus from outside the hotel). Some great restaurants within walking distance too. We’d definitely recommend the Brazilian Steak House opposite the hotel. We’ll definitely be back.
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Date of stay: December 2021
Rooms
Service
Sleep Quality
Room Tip: Views were fantastic. Lovely spot.
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Response from Royal Pestana, Guest Services / Front Office at Pestana Royal All Inclusive
Responded 5 days ago
Dear Mr./Mrs. Sian p, On behalf of the entire team at Pestana Royal, we would like to thank you for your kind feedback. It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories. We look forward to hosting you again soon at our hotel! Warm regards, The Team at Pestana Royal
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Brian P wrote a review 6 Jan
2 contributions
All-inclusive resorts can be a mixed bag and overall this was a very nice resort. It is beautiful and well maintained. They do a great job at keeping it clean and looking great. Most of the staff was very personable and helpful. The Christmas Eve dinner was absolutely fantastic. The weather was not great during our stay with much rain and wind so being outside was not really an option most of the time unfortunately and kept most everyone inside the resort. I think the experience would have been different if the weather was better and we could be out by the pool and outdoor bar. Our double deluxe room with a balcony was very nice and comfortable. On the small side but we knew that when we booked. Note they have 2 single beds that get pushed together to make a king, which turned out to be ok. The bathroom was very clean and the housekeeping was excellent. The staff at the main dining room were friendly, very attentive and did a great job taking care of us. Our overnight flight arrived in Madeira at 8am so we arrived at the resort around 10am with a small group from Portugal Getaways. We were not expecting to get to our room early but the staff seems very disorganized with the handful or so of guest trying to check in. There seemed to be issues with every guest in front of us taking them 15-20 minutes or more then took only a few minutes with us and seemed to hurry us along. No orientation to the resort; very little instructions and left us with a bad first impression. Almost every other all-inclusive resort I've been to, the arrival and greeting by staff was always really great, most always greeted by someone and often with a beverage and a welcome to the resort. Definitely not the case here. We had to figure out our way around the resort and how things worked on our own or ask later. There was a guest relations person but rarely saw her. Overall, outside of the main dining hall, it did not feel like there was a lot of staff at this resort. While our room was nice it backed to the outside of the property on the NW side and below was the outdoor area staff take their breaks and smoke. There was a vent on outside wall to the balcony and all the staff talking and carrying on below travels right into the room during the day. Fortunately, they don't seem to be out there at night. The website advertises there are 3 restaurants in addition to the main/buffet dining hall but only the Italian restaurant was open 2 of the 6 nights we were there. Food at the buffet is ok. Meat and fish are often over-cooked and dry. I was underwhelmed by the buffet being this is supposed to be a 5 star resort. The nightly entertainment was good and the bar had plenty of drink options. It's nice that they leave a self-serve wine, champagne and beer at the entrance to the Primavera bar and lounge.
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Date of stay: December 2021
Location
Cleanliness
Service
Room Tip: Rooms on the NW side near the front of the hotel facing out are right above the staff break area...
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Response from Royal Pestana, Guest Services / Front Office at Pestana Royal All Inclusive
Responded 1 week ago
Dear Mr./Mrs. brianpG6860DZ, We were delighted to hear that your recent stay at Pestana Royal was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback. Many thanks for choosing Pestana Royal for your holiday. We look forward to hosting you again soon at our hotel. Kind regards, The Team at Pestana Royal
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Chad wrote a review 6 Jan
1 contribution
We had a wonderful stay at Pestana Royal. The place was maintained so clean and all covid protocols followed meticulously. Even after local trips many got covid but after our stay, we returned safe with a negative test. The staff was very friendly and helpful in booking trips etc. Barbara made Christmas interesting with Santa and chocolates. The Christmas special Show was also great. The common restrooms and the room was cleaned in time everyday and towels replaced promptly. Food was always available. The staff at the dining were very courteous and always checked if we were done before putting away the food. The buffet was laid out with extra care and extra utensils for individual use to prevent any contamination. Overall, it was a wonderful experience. And Madeira is a beautiful place to visit again!!
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Date of stay: December 2021Trip type: Travelled with family
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Response from Royal Pestana, Guest Services / Front Office at Pestana Royal All Inclusive
Responded 1 week ago
Dear Mr./Mrs. chadlax, On behalf of the entire team at Pestana Royal, we would like to thank you for your kind feedback. It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories. We look forward to hosting you again soon at our hotel! Warm regards, The Team at Pestana Royal
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PRICE RANGE
USD 168 - USD 320 (Based on Average Rates for a Standard Room)
LOCATION
PortugalMadeira IslandsMadeiraFunchal
NUMBER OF ROOMS
324
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Frequently Asked Questions about Pestana Royal All Inclusive
Which popular attractions are close to Pestana Royal All Inclusive?
Nearby attractions include Praia Formosa Beach Madeira (0.2 km), Bacchus Bar (0.3 km), and Anjo da Praca da Assicom (0.08 km).
What are some of the property amenities at Pestana Royal All Inclusive?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
What food & drink options are available at Pestana Royal All Inclusive?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Pestana Royal All Inclusive?
Yes, free parking is available to guests.
What are some restaurants close to Pestana Royal All Inclusive?
Conveniently located restaurants include Espettus, The Beer Garden, and Terroir Portugal.
Are there opportunities to exercise at Pestana Royal All Inclusive?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Pestana Royal All Inclusive have an airport shuttle?
Yes, Pestana Royal All Inclusive offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Pestana Royal All Inclusive have airport transportation?
Yes, Pestana Royal All Inclusive offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pestana Royal All Inclusive?
Yes, dry cleaning and laundry service are offered to guests.
Does Pestana Royal All Inclusive offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pestana Royal All Inclusive?
The staff speaks multiple languages, including English, Spanish, French, German, and Portuguese.