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PortoBay Serra Golf

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Sitio dos Casais Proximos Santo da Serra, Santa Cruz, Madeira 9100-255 Portugal
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Traveller (274)
360
Panoramas (29)
Room & Suite (131)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 19/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 19/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#36 of 169 hotels in Madeira
Location
Cleanliness
Service
Value
PortoBay Serra Golf is a small charming property surrounded by nature and by the traditions of Madeira, with decoration that is both elegant and comfortable and with the golf course nearby!! Enjoy a stay in the middle of the country, with luxurious greenery, and a welcoming atmosphere. The main house dates from 1920, was restored in 1999 and is classified as part of the regional heritage. The facade, with decorative elements from the Art Nouveaux period, the frieze in floral tiles, windows with white wooden slats, and its fish-scale roof are unique features . .. 22 rooms, living room with fireplace, traditional restaurant, heated covered pool, sauna, library, games room and gym ... in the heart of nature!!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Golf course
Airport transportation
Wifi
Pool / beach towels
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Hiking
Car hire
Spa
Massage
Currency exchange
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Desk
Private balcony
Room service
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Seating area
Minibar
On-demand films
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Languages Spoken
English, Portuguese
482Reviews6Q+A75Room tips
Traveller rating
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  • 23
  • 9
  • 4
Time of year
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Popular mentions
Tony E wrote a review 19 Jan
Collingham, United Kingdom2 contributions
We stopped over Christmas and New year, had a wonderful time, staff were fantastic,friendly efficient helpful, 1st class. Room was cleaned every day, fresh fruit. Helped with paperwork, PLf etc. Could not have wished for anything more!
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Date of stay: December 2021
Value
Cleanliness
Service
Room Tip: All rooms identical, lewr cloor closer to poo.
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Anne D wrote a review 5 Jan
2 contributions
We stayed 4 days at the hotel. The staff is very friendly and helpful, the food excellent and the quality/price value super. We enjoyed our stay very much. The room was nice and clean, the beds very good. We played golf - the staff organized that we were picked up by golf buggy and driven to the clubhouse. The course is spectacular with very nice views. We will certainly come back to this beautiful hotel with the lovely garden and atmospere. Thank you all the staff!
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Date of stay: December 2021
Value
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Service
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Caroline L wrote a review Dec 2021
1 contribution
I booked this hotel as it was advertised as adults only. Every night of a 10 night stay from my room i heard babies screeming and crying. The walls are paper thin . There seemed like elephants in the room above the bumping and banging was shocking you even hear your neighbour on the toilet. The garden view was a 12ft ivy hedge 6ft from the patio door. I had expected better for a 10 night stay. The only positive i can say is the housekeepers deserve a medal flawless. Oh and in these covid times this hotel does not offer travellers covid tests. The biggest design fault of this hotel is the electronic key card doors which have to be banged to close. . I loved madeira but cant say the same about this hotel.
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Date of stay: December 2021Trip type: Travelled solo
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Response from Marilia Raquel, Serviços ao cliente/atendimento at PortoBay Serra Golf
Responded 4 weeks ago
Dear Mrs. Caroline, First of all, thank you for your comments. Your opinion is very important to us. We shall carefully analyse the less positive points you mention regarding your stay. We would be happy to see you again at our hotel in order to meet your expectations. Best regards, Marilia Dias
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Barracudajon wrote a review Oct 2021
Bournemouth, United Kingdom66 contributions27 helpful votes
+1
3 nights before we flew back home we ending our fantastic 2 week trip to Madeira at this beautiful period style hotel ,with lovely gardens surrounding the hotel. The staff were amazing especially the manageress she seemed to be everywhere ? Running the reception , taking drink orders, and even serving food . When I asked about playing golf she automatically phoned the golf club and arranged everything for the next day just so helpful . The food was the best we had on the island totally 10 out of 10 you can also use the spa too that had a very nice indoor pool and my girlfriend had a really good massage .on the second day I was picked up by golf buggy and taken over to one of the most spectacular golf course I have ever played 27 holes of golf from the plateau top we played down through the clouds into the sun shine to the bottom then back up to the top ?? Totally amazing experience we he booked to go back in January with friends 👍👍😉
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Date of stay: September 2021
Cleanliness
Service
Sleep Quality
Room Tip: Any room is good
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Response from Marilia Raquel, Serviços ao cliente/atendimento at PortoBay Serra Golf
Responded 5 Nov 2021
Good afternoon, Thank you for sharing your experience here. We are sure this will help many other guests to choose this hotel for a future stay. We hope to see you again soon. Best regards Marilia Dias
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Cathie T wrote a review Aug 2021
Cournon-d'auvergne, France2 contributions2 helpful votes
A little haven of peace close to a magnificent golf course. . The staff is very helpful . We arrived on day late due to the postponement of our flight : the reservation was maintened and the firth night not charged .
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Date of stay: August 2021
Value
Service
Sleep Quality
1 Helpful vote
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Response from Marilia Raquel, Serviços ao cliente/atendimento at PortoBay Serra Golf
Responded 28 Aug 2021
Dear Guest, We would like to thank you for the time you spent giving us your opinion of your experience at our hotel. We are very pleased to hear that you had a pleasant stay with us. We hope to see you again soon. Best regards, Marilia Dias
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PRICE RANGE
USD 75 - USD 104 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
estalagem serragolf madeira
FORMERLY KNOWN AS
Estalagem Serragolf
LOCATION
PortugalMadeira IslandsMadeira
NUMBER OF ROOMS
21
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Frequently Asked Questions about PortoBay Serra Golf
Which popular attractions are close to PortoBay Serra Golf?
Nearby attractions include Quinta do Riacho (2.1 km), Balcoes de Ribeiro Frio (7.3 km), and Museu da Baleia da Madeira (7.1 km).
What are some of the property amenities at PortoBay Serra Golf?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at PortoBay Serra Golf?
Top room amenities include a minibar, a flat screen TV, and a desk.
What food & drink options are available at PortoBay Serra Golf?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at PortoBay Serra Golf?
Yes, free parking is available to guests.
What are some restaurants close to PortoBay Serra Golf?
Conveniently located restaurants include Adega Moniz, La Terraca, and Restaurante Lily's.
Are there opportunities to exercise at PortoBay Serra Golf?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does PortoBay Serra Golf have airport transportation?
Yes, PortoBay Serra Golf offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at PortoBay Serra Golf?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at PortoBay Serra Golf?
The staff speaks multiple languages, including English and Portuguese.
Are there any historical sites close to PortoBay Serra Golf?
Many travellers enjoy visiting Aqueduto De Machico (4.4 km).