We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pousada Palacio de Queluz

311 reviews
Save
Traveller (230)
Room & Suite (101)
Dining (36)
Overview
  • Excellent33%
  • Very good47%
  • Average14%
  • Poor5%
  • Terrible1%
Travellers talk about
“queluz palace”(18 reviews)
“downtown lisbon”(5 reviews)
“royal family”(4 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (311)Write a Review
There are newer reviews for Pousada Palacio de Queluz
See the most recent reviews
Filter reviews
143 results
Traveller rating
54
54
24
8
3
Traveller type
Time of year
LanguageEnglish
More languages
54
54
24
8
3
Show reviews that mention
All reviewsqueluz palacedowntown lisbonroyal familypalace squarethe breakfast buffet offersthis wonderful hotelsuperb locationquiet roomhigh ceilingscomfortable roomsreception staffold buildingbreakfast roomeasy accessbreakfast was excellenttrain stationguard house
FilterEnglish
Updating list...
11 - 15 of 143 reviews
Reviewed 13 October 2017 via mobile

We booked 3 nights to do Lisbon. Great location and spent first afternoon round the palace. Our trip had a setback in that 2 days before our visit we were bounced out of our 3rd night due to overbooking. However negotiated room upgrade, free dinner...More

1  Thank David C
Response from Manager_CLeao, Manager at Pousada Palacio de QueluzResponded 29 October 2017

Dear Guest, We have no words to express our joy and gratitude by reading this feedback, concerning your recent stay with us. We can understand how unpleaseant it is to be bounced out due to overbooking and still be so cool... Learning you find C.Velha...More

Reviewed 28 September 2017 via mobile

We stayed at several pousadas during our Portugal-Trip with this one - unfortunately - the least enjoyable. The hotel itself as well as the facilities are quite nice, but the interiour of the rooms is gloomy and not good in shape. In order to switch...More

Thank Nils H
Response from Manager_CLeao, Manager at Pousada Palacio de QueluzResponded 1 October 2017

Dear Mr Nils, First of all we would like to express our gratitude for the time taken to share with us your experience concerning your last visit We are continuously looking to improve our services, having therefore, appreciated your contribution through this survey. Your comments...More

Reviewed 21 September 2017

We stayed here for two nights at the end of a week in Portugal. Our rooms were spacious and comfortable - 18th Century styling with modern convenience. The staff were brilliant Nothing was too much trouble for them, day or night. Recommend getting up for...More

Thank Slackstring
Management response:Responded 28 September 2017

Dear Slackstring, We thank you so much for your preference and kind compliments to all the staff. We are very pleased by learning you had such a pleaseant experience and will be delighted to welcome you again..... Best Regards Arminda Teixeira

Reviewed 31 August 2017

We arrived at the hotel late from a flight delay and were welcomed regardless of the hour. This 223 year old building stands steadfast against time and in keeping with the ex home of the royal family across the street! You will take breakfast in...More

Thank Dean W
Management response:Responded 10 September 2017

Dear Dean, First of all we would like to express our gratitude for the time taken to share your experience with us. We are continuously looking to improve our services, having therefore, appreciated your contribution through this survey. Your comments are of great value to...More

Reviewed 29 August 2017 via mobile

We stayed at this Pousada as couldn't find anywhere else nearer Sintra. Glad we found here though - it was a good sized room, quiet and breakfast was good (especially the pasteis de nata!) right opposite the Queluz National Palace. Very friendly reception staff. Plenty...More

Thank spanishmiss
Management response:Responded 10 September 2017

Dear Guest, We are so happy by reading your post! Is garteful to learn you had aprecciate your stay, and profited the geographic position, easy to reach Sintra ou Lisbon without a car. We could not make a better description of Pousada and surroundings... Thank...More

View more reviews
PreviousNext
12345629
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Laundry Service
Multilingual Staff
Room Service
Meeting Rooms
Concierge
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 91 - USD 155 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 91 - USD 155 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (230)
Room & Suite (101)
Dining (36)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
51545
15 June 2016|
Answer
Response from Steve D | Reviewed this property |
Hi, We booked our taxi through the hotel. The driver was waiting for us when we landed and picked up our luggage. He had parked in a very convenient location in the indoor parking garage. The fare was 40 Euros I think... More
1
Vote
51545
15 June 2016|
Answer
Response from Stedendwinger | Reviewed this property |
Im not sure about fares. But i remember there is a train to Queluz
-1
Votes
Google Translation
mjm514
20 June 2015|
AnswerShow all 3 answers
Response from Manager_DMaria | Property representative |
Dear Guest, Thank you for your contact. To go to the Airport at bthat time you need about 1/2 hour, including time to return the rental car Shouls you need further assistance, please do not hesitate to contact us Best... More
0
Votes
Google Translation
PreviousNext
12
Room Tips
"We didn't see any good rooms. If you want a good room, go elsewhere."
Read review
"Quieter rooms at the back but a good view of the Palacio de Qeluz from the front"
Read review
"The ground floor rooms are all easily accessible, quiet and close to reception and the breakfast room."
Read review
"Corner rooms are best!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing