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9HOTEL MERCY

Expedia.comUSD 183*
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#69 of 248 Hotels in Lisbon
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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9HOTEL MERCY
9HOTEL MERCY
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733 Reviews from our TripAdvisor Community

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Showing 357: English reviews
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Oakham, United Kingdom
Reviewed 3 days ago NEW

Very chique-ish, very boutique-ish, very nice, good location, some lapses after which no follow-up. I would go again, but perhaps my expectation would be revised downwards to some degree. The roof bar will be great in the summer but somewhat too windy and bracing in May--the staff up there were great though.

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Helpful?
Thank Allan A
RicardoVer77, Gerente geral at 9HOTEL MERCY, responded to this review

Dear Allan Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards

London, United Kingdom
Reviewed 4 days ago NEW

Great location, friendly & helpful staff, no room service. Almost non-existent wi-fi. So for a business trip, not the best! But perhaps for a 'discover the city as a couple', would be a good option....

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Helpful?
Thank M4078UFrobs
RicardoVer77, Gerente geral at 9HOTEL MERCY, responded to this review

Dear Eva Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We had a few problems with the wifi connection last week, but the problem was solved, we are sorry for that I hope to see you soon again... Best Regards

Burnaby, Canada
Reviewed 1 week ago NEW

Very stylish and clean boutique hotel, centrally located. Nice and pleasant service. The rooms were great with big confortable beds. Black decor gives an original and pleasant style. Will definitely stay there again.

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1Thank EvaAndManuel
RicardoVer77, Gerente geral at 9HOTEL MERCY, responded to this review

Dear Eva Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards

uk
Reviewed 1 week ago

The hotel is in a super location very close to great restaurants and bars . It is close to the Metro and tram stops.It is also a short walk to the riverside and train stations where you can catch a train to Caiscais and Sintra if you would like a day out of the city. The rooms are very comfortable...

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Helpful?
Thank lizajaneUk
RicardoVer77, Gerente geral at 9HOTEL MERCY, responded to this review

Dear Liza Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards

Eastbourne, United Kingdom
Reviewed 1 week ago

We enjoyed our stay in this hotel despite being told on arrival they could only give us double rooms, not the twins we had expected. As we were a group of mature ladies, this was a disappointment. They eventually sorted the issue for one pair, and for a second pair the following day, but the remaining pair had to share...

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Helpful?
Thank Sara D
RicardoVer77, Gerente geral at 9HOTEL MERCY, responded to this review

Dear Sara Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards

Zoetermeer
Reviewed 1 week ago

Small hotel in the center of the city, good and average accommodation. WiFi Internet didn't work at all. Friendly people and good place in the old center. Rooms are clean so we have a good stay in this hotel

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Thank ReneBosNL
RicardoVer77, Gerente geral at 9HOTEL MERCY, responded to this review

Dear Guest Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards

Ontario, Canada
Reviewed 2 weeks ago

We stayed here for 5 nights in mid-April. This hotel is located right downtown and within easy walking distance of the river and the sights. The bed is comfortable, the room is small but well-appointed. The bathroom is a good size, though rather dark. Breakfast was included and we always found enough to eat. The front desk staff was excellent,...

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Thank Rob F
RicardoVer77, Gerente geral at 9HOTEL MERCY, responded to this review

Dear Guest Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We are sorry for the rooftop, but some one as broke the glass from the Bar, but the rooftop is already open, just open last Saturday. I hope to see you soon again... Best Regards

Belmar, New Jersey
Reviewed 2 weeks ago

We stayed at this property for 3 nights this past week and were so pleased. Great location, very helpful front desk staff willing to share information regarding transportation, restaurants, etc. This property is in a spot that puts you in the heart of a very nice neighborhood with excellent restaurants, small wine/tapas places and an easy walk to the metro...

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Thank tonirog
RicardoVer77, Gerente geral at 9HOTEL MERCY, responded to this review

Dear Guest Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We are sorry for the rooftop, but some one as broke the glass from the Bar, but the rooftop is already open, just onpen last Saturday. I hope to see you soon again... Best Regards

Singapore, Singapore
Reviewed 2 weeks ago

This was the final stop on our European holiday and what a great choice. The room was comfortable, loved that we could open the window for fresh air. It was 'Cocktail Week' in Lisbon and Double9 had fantastic cocktail choices, the food in the bar is really good and the deserts - yum! The trams, tourist & commuter, run past...

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Helpful?
Thank angelaaD2184DS
RicardoVer77, Gerente geral at 9HOTEL MERCY, responded to this review

Dear Angela Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards

London, United Kingdom
Reviewed 3 weeks ago

While the location of this hotel is nearly perfect, I can't say that for much else. The beds were very comfortable and overall everything else was fine. Staff didn't offer anything beyond checking in and out of the property - recommendations for dinners/drinks/tours were lacking anything original. Nothing specifically wrong with our stay, fairly clean quiet rooms but nothing to...

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Helpful?
Thank 67alisong
RicardoVer77, Gerente geral at 9HOTEL MERCY, responded to this review

Dear guest Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards

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04/06/2017 05/06/2017
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Staying in Chiado & Carmo

Neighbourhood Profile
Chiado & Carmo
The traditionally trendy "Chiado" (literally, "squeak", the nickname of a 16th century poet) offers plenty of cafes, restaurants and bars where you can stop for a cafe or cocktail, after exploring its streets, shops, art galleries, theaters, museums and viewpoints. It's also the home to the statue of the famous statue of portuguese poet Fernando Pessoa, having is usual espresso at "A Brasileira" as he used to. You can also enjoy breathtaking views of Lisbon from the Elevador de Santa Justa or the Carmo Convent, for example. A commercial neighborhood at its core, especially for its Garrett and Carmo streets, Chiado is to this day a mandatory visit in Lisbon.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
The 9HOTEL MERCY is a contemporary Four Star lifestyle Hotel, very charming, with a top location in Lisbon: between the districts of Bairro Alto and Chiado. The architectural project was signed by the acclaimed architect Miguel Saraiva, internationally well-known and nominated for the Portuguese Real Estate Oscars 2012.The hotel offers 47 rooms, with 5 different room types to meet your needs, some with breathtaking views over the river or the Castle. On the top floor, 2 suites with a private small terrace with views over the rooftops of Lisbon and a Terrace bar opened for your pleasure from April to October.Also available a lounge bar, an internet corner and Free internet wireless in bedrooms and public areas. Our staff will be happy to welcome you and help you in anyway you need! Lisbon Smiles! ... more   less 

Additional Information about 9HOTEL MERCY

Address: Rua da Misericordia 76, Lisbon 1200-273, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon > Chiado & Carmo
Price Range: $219 - $495 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — 9HOTEL MERCY 4*
Number of rooms: 47
Reservation Options:
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Hotel Style:
#27 Romantic Hotel in Lisbon
#39 Business Hotel in Lisbon
#46 Family Hotel in Lisbon
#58 Luxury Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from 9HOTEL MERCY staff and other travellers.
18 questions
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Questions? Get answers from 9HOTEL MERCY staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a quiet room ask for the back”
Rummy01, 4 Apr 2017 | Read review
“first floor is extremely noisy (and even the 3rd floor if you are a light sleeper)”
joannak433, 31 Mar 2017 | Read review
“avoid street side rooms, noisy.”
602laurentd, 29 Mar 2017 | Read review
“5th floor minimum on the back to have a nice view on the castle. Otherwise main side but noisy at night !”
irouk, 19 Mar 2017 | Read review
“The suite with terrace is outstanding”
  • Sunset over the 25 de Abril Ponte
surlesplages, 25 Jan 2017 | Read review
5 of 5
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USD 183* /night
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Prices are for 1 room, 2 adults
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