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Pensao Residencial Portuense

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#134 of 248 Hotels in Lisbon
Certificate of Excellence
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485 Reviews from our TripAdvisor Community

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Showing 231: English reviews
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago via mobile

First stayed at this hotel in 2001, and this was our third time. This time with friends and we had an amazing time. Centrally located, clean, friendly and family owned. We all enjoyed our stay and will stay again. Walking distance to Metro, shopping, restaurants and entertainment.

1 Thank JoeChino
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 weeks ago

Location of this hotel can't be beat ! It's within walking distance of most sites in Lisbon as well as the metro, Rossio train station, and many restaurants ! A very short walk from the airport bus drop off ! Rooms are spartan, but spotless, as is the bathroom ! Currently WiFI is only available on the main floor, but... More 

Thank annag986
London, United Kingdom
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 14 October 2016 via mobile

We Stayed at this hotel (room 203) with friends for 3 nights. The hotel was in a really good location. The Hard Rock Cafe, restaurants and all the other shops were around the corner. Very good walking distance to most of the historical places as well. Our room was nice and very clean. The bathroom was basic but also very... More 

Thank Katerina H
Boston, Massachusetts
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 11 October 2016

The location of this hotel was perfect for exploring Lisbon and beyond. Centrally located, it is within walking distance of the metro, buses, the tram (trolley) and the train station. It is also within walking distance of everything in central Lisbon. The hotel amenities include air conditioning and breakfast each morning. Lisbon is a beautiful city and is convenient to... More 

1 Thank Johanna H
Level Contributor
121 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 20 September 2016 via mobile

Location can't be beat, two blocks from main Plaza (Rossio) and on a pedestrian street full of nice restaurants. The bed was hard and I could have used another pillow& bathroom or wall hook, but I didn't ask. Bathroom new, lots of hot water, big windows. The staff are wonderful: giving directions, tourist advice, calling cabs, recommending restaurants, & one... More 

1 Thank liltravlr
Grand Bay, New Brunswick
Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 17 September 2016 via mobile

I had a good stay in a great location near Metro and restaurants. The gentlemen who run it were friendly, knowledgeable and spoke very good English. I thought the breakfast was fine as in addition to bread, juice & coffee they had boiled eggs and cheese. It was good value but I would happily pay an extra Euro or two... More 

Thank lindanb
Los Angeleeze, California
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 September 2016

The pensao doesn't have fancy furnishings, but the rooms are kept spotlessly clean (except for an area rug in the room that looked like it had seen better days). The breakfast room is a little cramped and doesn't offer an abundant selection, but is more than enough to fill you up. Location is close (within 5 minutes walk) to the... More 

1 Thank rockyroadie
London, United Kingdom
1 review
Reviewed 4 August 2016

The hotel is in a great location for sight seeing.Clean and tidy with friendly and helpfull staff.On a quiet back street with not much street noise We would stay again when visiting Lisbon good value for money

Review collected in partnership with BudgetPlaces

Thank Colin J
Brisbane, Australia
Level Contributor
81 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 30 July 2016 via mobile

This pension has 2 things going for it. Fantastic location in the heart of Lisbon and great staff who can't do enough for you. Beyond that it is pretty Spartan. The rooms are sparsely furnished. The beds good for straightening out a bad back. The breakfast is bread, croissants, coffee tea juice and a few pieces of fruit. Wi fi... More 

Thank michaelcope
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 July 2016 via mobile

Stayed here for 4 nights with my boyfriend were both 20 odd and didn't feel uncomfortable like some places can make you .It's family run and the staff are lovely , really lovely talking to the son .genuine conversations and made our trip feel very personal , he Offered great advice and overall really welcoming and friendly ! The rooms... More 

Thank niamh g

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Staying in Baixa, Rossio & Restauradores

Neighbourhood Profile
Baixa, Rossio & Restauradores
A pending candidate to become a World Heritage Site, Lisbon's downtown (the "Baixa Pombalina", or simply "Baixa") is a perfect example of anti-earthquake construction, having been rebuilt following the 1755 earthquake by the famous Marquês de Pombal (hence its name). Its offer is vast: restaurants and cafes in Rossio and Restauradores, outlets and shops in the Áurea, Augusta, Prata and other famous streets, the imponent Praça do Comércio and its Arch, the luxury shops along the Avenida da Liberdade, this is the beating heart of the city center. The Baixa also grants easy access to trains leading to Sintra, the trams that go around the Castle hill, old neighborhoods or even take you to Belém, and Lisbon's traditional restaurants and cafes. Considering a visit to the Fashion and Design Museum (free entrance) and don't forget to try the famous liquor, "ginjinha"!
Explore this neighbourhood


  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Laundry Service
  • Free Breakfast
  • Multilingual Staff
  • Concierge
Official Description (provided by the hotel)
Portuense is located in a quiet and tranquil part of Lisbon, parallel to Av. Liberdade and behind the Hard Rock Cafe. A prime location in downtown Baixa, allows easy access to major tourist, cultural and commercial points of the historic parts of Lisbon and well served with the main means of transport, from Aerobus stops, Metro stations of Restauradores and Rossio, train station at Rossio, trams (15 and 28) and elevators of Lavra and Gloria. The Residential is managed by a family that insists on being close to its Customers on a daily basis. Customers receive candid customized service based on their specific needs; suggestion and recommendations based on what to see, do and safety precautions as well. The property was renovated in 2009. All of the rooms (single, double, twin, triple and quadruple) are equipped with private bathrooms, satellite TV and a telephone. Daily housekeeping is included. The continental breakfast is straightforward and the Wi-Fi, which is available at reception, is included in the price of the room. Wakeup service and hair dryers can be requested at reception. Children under 3 may stay for free with a paying adult. ... more   less 

Additional Information about Pensao Residencial Portuense

Address: Rua das Portas de Santo Antao 149 - 157 | Baixa, Lisbon 1150-267, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon > Baixa, Rossio & Restauradores
Price Range: $67 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Pensao Residencial Portuense 2*
Number of rooms: 36
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Also Known As:
Pensao Residencial Portuense Hotel Lisbon
Pensao Portuense Lisbon
Pensao Portuense Hotel Lisbon
Hotel Style:
#15 Best Value Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Pensao Residencial Portuense staff and other travellers.
6 questions
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Questions? Get answers from Pensao Residencial Portuense staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room with window and balcony”
 of 5 bubbles annag986, 16 Nov 2016 | Read review
“ would stay again ”
 of 5 bubbles colinj478, 3 Aug 2016 | Read review
“Don't pay for the breakfast, it is rubbish.”
 of 5 bubbles SunKing34, 21 Feb 2016 | Read review
“ask rooms on the top floor”
  • From the 5-th floor you can see some green
  • Room for three beds
  • In the bathroom
 of 5 bubbles AlAks, 9 Sep 2014 | Read review
“check the air conditioner first if you traveling in summer time or you will get very-very disappointing hotels”
 of 5 bubbles Sliverius, 17 Aug 2014 | Read review
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