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Rossio Plaza Hotel

Rua Aurea, 266, Lisbon 1100-581 Portugal
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Traveller (115)
Room & Suite (75)
Dining (5)
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AU$286
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About

#58 of 340 hotels in Lisbon
Location
Cleanliness
Service
Value
Travellers' Choice
O Rossio Plaza Hotel é o hotel ideal para a sua estada em Lisboa, quer seja em negócios ou em lazer. Em pleno coração da Baixa de Lisboa, focado nas emoções sensoriais, espelhando o vivenciar Lisboa e a sua luz.
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Property amenities
Free High Speed Internet (WiFi)
Baggage storage
Room features
Soundproof rooms
Air conditioning
Safe
Minibar
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Portuguese

Location

Rua Aurea, 266, Lisbon 1100-581 Portugal
Name/address in local language
Rossio Plaza Hotel
123Reviews11Q+A15Room tips

Reviews
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Traveller rating
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Jaclyn S wrote a review 9 Feb
2 contributions
We had a great stay at the Rossio Plaza Hotel. We were greeted with a pastel de nada! They will hold your bags for you if you are early but we got lucky and our room was ready. Our room overlooked the square. It was quiet and centrally located. The beds were comfortable. The breakfast was great! 2 close subway stations. Elevador de Santa Justa is a 2 mins walk down the street. Carmo Convent was a 10 mins walk. Rua Augusta Arch is a 5-8 mins walk down to the water on the same street. We then walked to Ponte 25 to see the Bridge. Caught the train to Belam. We would definitely stay here again and recommend to our family and friends.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rossio Plaza Hotel, Serviços ao cliente/atendimento at Rossio Plaza Hotel
Responded 1 week ago
Dear guest, we sincerely thank you for your lovely feedback. Your opinion is very important to our team and for that very reason, we are extremely pleased to realise that we met your expectations and provided you with a pleasant stay. Whenever you wish to return to Lisbon, we would be delighted to welcome you back to the Rossio Plaza Hotel. Best regards, Miguel Batista - Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PeteGas wrote a review 6 Feb
Melksham, United Kingdom13 contributions
+1
Friendly and very helpful staff, especially the 2 chaps who greeted us on arrival with a port wine and a pasteis de nata (custard tart). Great central location for exploring the area and ideal for our trips to Sporting CP and SL Benfica. Hotel was very clean and although the rooms were not huge they were more than adequate! No complaints here. Nice brekkie €15 - All tastes catered for. Note: Nice touch finding a birthday cake waiting in our room on our return from football. Thank you very much Look forward to coming back in the near future
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ros T wrote a review Dec 2023
Devizes, United Kingdom590 contributions275 helpful votes
We stayed at the Rossio Plaza Hotel for 3 nights in December. The hotel is centrally located within walking distance of many bars and restaurants. The metro is a few minutes walk away which we used to get to/from the airport. Our room was clean and a good size. Although the floors are wooden (no carpets) we didn’t hear any noise from other guests. The room was facing the road and there was a ‘hum’ of background noise but this died down after 11pm and didn’t affect our sleep. Would recommend due to location. We got a glass of port and a Portuguese tart on arrival which was a nice gesture.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rossio Plaza Hotel, Serviços ao cliente/atendimento at Rossio Plaza Hotel
Responded 19 Dec 2023
Dear guest, firstly we would like to thank you for sending such a great comment. We are very glad that you had a great stay in our hotel. We are very happy to hear that you enjoyed our central location, our amenities and the cleaning service. We hope to have the honour of receiving you again in our hotel in the future. Have a great day. Kindest regards, Miguel Batista - Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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johntakeiteasy wrote a review Dec 2023
Shropshire, United Kingdom126 contributions91 helpful votes
Such friendly staff, particularly ' Mike' ( Miguel ), but really everybody we met there was helpful and pleasant. The hotel itself is perfectly located for seeing the central city attractions. The Christmas market is 3 mins walk away and there are buses, trams and the metro within easy walking distance. Yes, the rooms are on the small side, but for a short stay they have everything you need.
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Date of stay: December 2023Trip type: Travelled with friends
Room Tip: Not all rooms have a wardrobe, just hanging space.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rossio Plaza Hotel, Serviços ao cliente/atendimento at Rossio Plaza Hotel
Responded 13 Dec 2023
Dear John, First of all, thank you very much for taking the time to write us such a kind comment about your stay at our hotel. We are very happy to hear that your stay met your expectations. We work hard every day to focus on our guests to provide you with a memorable stay. We value your feedback and hope to have the opportunity to welcome you back in the future. Best regards, Miguel Batista - Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sam0701 wrote a review Dec 2023
London, United Kingdom101 contributions84 helpful votes
The positives are that the front desk staff are really helpful and the hotel is exceptionally clean. The breakfast is pretty good and the coffee there is lovely. The biggest downside was the room. It was very nicely decorated and the bathroom was lovely - but it was unreasonably small. That’s bad enough, but this room (403) is in the roof and the ceilings slope right in. I’m 6ft and I have to bend over to get round the bed. Then there’s a small sliver of room that goes to a window that is too narrow to be useable. I understand that this is a European city centre, but this cupboard can’t be classed as a room and I’ve never stayed in anything quite like it - and certainly not for what we paid. I’m fed up with banging my head and stepping over a suit case. It’s pretty much spoilt our stay, which is a shame because I’m sure the other rooms are nicer - certainly the ones we’ve been able to see into are.
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Date of stay: December 2023Trip type: Travelled as a couple
Room Tip: Don’t accept a room on 4th floor.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rossio Plaza Hotel, Serviços ao cliente/atendimento at Rossio Plaza Hotel
Responded 30 Dec 2023
Dear Sam, we are very sorry that we did not live up to your expectations. In the historic city centre, it is quite difficult to offer very large dimensions, however, we do have some bigger rooms but the only way to guarantee these is by booking a superior room. Nevertheless, we would have liked you to inform reception of your displeasure during your stay, as we could have tried to accommodate you in a different room and provide you with greater comfort. Despite this, we appreciate knowing that you enjoyed our excellent cleanliness, our varied breakfast and the welcome of our committed team. We look forward to welcoming you again. Kind Regards, Ana Russo - Front Office Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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GeminiStrike196 wrote a review Nov 2023
Mountain View, California181 contributions62 helpful votes
The location of the hotel is superb, right next to subway, bus, shops, restaurants and attractions (across street from the elevador), so very convenient for touring lisboa, you can easily walk to most of the major sites in downtown. The hotel itself is cozy, with room on the smaller side, with gap between bed and the wall the size of a small chair, not much space for luggage, the closet can fit one small to medium sized suitcase, for our 2nd small suitcase, it was in standing position next to the wall through the stay. The bathroom is of decent size, and room is very clean and well maintained daily.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rossio Plaza Hotel, Serviços ao cliente/atendimento at Rossio Plaza Hotel
Responded 13 Dec 2023
Dear Guest, first we would like to thank you for sending us a review. We are glad that our location and facilities delighted you during your stay. Regarding the room size we would like to inform you that we have some more spacious rooms in the Superior Typology, for the next time, if you prefer, this type of room is perfect if you prefer a room with more space for putting your bags or even for guarantee a city view. we hope we have the honour of receiving you in our hotel. Have a great day. Kindest regards, Messias Gomes - Front Office.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Susan1414 wrote a review Oct 2023
Whitehouse Station, New Jersey136 contributions59 helpful votes
I really enjoyed our stay here! The rooms are clean, modern and very quiet. The property is close to the metro and anything you could possibly need during your stay. Big shout out to Daniel and Anna at the reception desk for the warm welcome and for assisting us with navigating the metro and train schedules. You are both wonderful humans! I would definitely stay at this hotel again!
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rossio Plaza Hotel, Serviços ao cliente/atendimento at Rossio Plaza Hotel
Responded 10 Oct 2023
Dear Susan, firstly we would like to thank you for taking the time and for sending us such a lovely review. We are glad that our location, staff members and everything else delighted you and made you have such a great stay in our hotel. Comments like yours inspire us and make us have an even better service. We hope we have the pleasure of receiving you in our hotel soon. Have a great day. Kindest regards, Miguel Batista - Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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anon190731 wrote a review Sept 2023
The Royal Town of Sutton Coldfield, United Kingdom110 contributions70 helpful votes
A centrally located hotel within walking distance of most of the main Lisbon attractions and just a few steps from Rossio metro (for the airport with one change) and Rossio train station (for Sintra - tip: buy your train ticket to Sintra the evening before to avoid the queues on the morning you travel). We stayed in a lovely refurbished room overlooking Rossio Plaza. It had a very comfortable bed and a great shower in a clean, modern bathroom. Helpful, friendly staff. Highly recommended
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip: Book a room overlooking Rossio Plaza - great for people watching!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rossio Plaza Hotel, Serviços ao cliente/atendimento at Rossio Plaza Hotel
Responded 23 Sept 2023
Dear Guest, firstly we would like to thank you for taking the time and for sending us such a great review. We are glad that our location, staff members, and everything else delighted you and made you have such a great stay in our hotel. Comments like yours inspire us and make us have an even better service. We hope we have the pleasure of receiving you in our hotel soon. Have a great day. Kindest regards, Miguel Batista - Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tamara C wrote a review Sept 2023
County Wicklow, Ireland3 contributions
+1
The location was excellent. Central to everything and a short walk to the train and metro stations. The taxi rank was located just across the square. The staff were extremely helpful and friendly. They provided restaurant recommendations and made reservations for us prior to arrival - even reconfirming these reservations with the restaurants during our stay as part of the service. We celebrated a birthday during our stay, and staff were super helpful in organising some chocolates and sparkling wine for the occasion - even including a complimentary cake, which was delicious! Our room was located in the second building, just a very short walk from reception. The elevator in this building starts on the 1st floor, so the receptionist helped us carry our luggage up the single flight of stairs, where we could get the elevator the rest of the way to our room on the 3rd floor. The room was very comfortable and was cleaned every day. Very quiet and no noise from outside. A glass of port wine and a Pastel de Nata was offered on arrival, which was a lovely welcome. 100% recommend Rossio Plaza Hotel. We will be returning.
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Date of stay: August 2023Trip type: Travelled as a couple
Room Tip: If you have accessibility issues, request a room in the main building where the elevator starts...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rossio Plaza Hotel, Serviços ao cliente/atendimento at Rossio Plaza Hotel
Responded 7 Sept 2023
Dear Tamara, nothing makes us prouder than knowing that you wouldn't hesitate to recommend our hotel and stay with us again. It's really gratifying to realize that we exceed your expectations and that you have a pleasant stay. We work every day to provide excellent service to our guests and, therefore, your feedback is very important, so thank you very much for your kind review. Whenever you wish to return to Lisbon, we would be delighted to welcome you and your family again. Kindest Regards, Ana Russo - Front Office Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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skybluekid1 wrote a review Aug 2023
Brantford, Canada261 contributions186 helpful votes
+1
Very nice hotel with all new interior. We were given a very warm welcome at reception and a glass of wine and a pastry. We were given an upgraded room which was very nice with a very nice bathroom. The location is brilliant as you can walk everywhere or there is plenty of transportation available. The elevator was very small and slow, only two people in at a time or one person with luggage. The breakfast could be improved, the bacon was not bacon but ham and the scrambled eggs were cold and hard having said that it was enough to start the day with.
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Date of stay: August 2023Trip type: Travelled as a couple
Room Tip: Don’t know if there was any parking. Avoid taxis as they will rip you off. And be very careful...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rossio Plaza Hotel, Serviços ao cliente/atendimento at Rossio Plaza Hotel
Responded 2 Sept 2023
Dear Guest, thank you for your feedback regarding your stay at Rossio Plaza Hotel. We're sorry that breakfast did not meet your expectations, as we try to offer a wide variety of fresh products daily. On the other hand, we are extremely pleased to see that you enjoyed our excellent location, the comfort of your room and especially, the welcome and hospitality of our staff. We hope to have the pleasure of welcome you again in the future. Kind Regards, Ana Russo - Front Office Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$153 - AU$280 (Based on Average Rates for a Standard Room)
LOCATION
PortugalCentral PortugalLisbon DistrictLisbon
NUMBER OF ROOMS
37
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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ROSSIO PLAZA HOTEL (AU$151): 2024 Prices & Reviews (Lisbon, Portugal) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Rossio Plaza Hotel
Which popular attractions are close to Rossio Plaza Hotel?
Nearby attractions include Escape Hunt Lisbon (0.4 km), Duque da Rua (0.2 km), and Wild Walkers (0.08 km).
What are some restaurants close to Rossio Plaza Hotel?
Conveniently located restaurants include Stō Restaurante & Mercearia, Floresta Das Escadinhas, and M'arrecreo Pizzeria.
Is Rossio Plaza Hotel located near the city centre?
Yes, it is 0.09 km away from the centre of Lisbon.
Which languages are spoken by the staff at Rossio Plaza Hotel?
The staff speaks multiple languages, including English and Portuguese.
Are there any historical sites close to Rossio Plaza Hotel?
Many travellers enjoy visiting Castelo de S. Jorge (0.5 km), Mosteiro dos Jeronimos (6.1 km), and Mosteiro de São Vicente de Fora (1.0 km).