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Holiday Inn Lisbon

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Holiday Inn Lisbon
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1,055 Reviews from our TripAdvisor Community

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Showing 518: English reviews
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London, United Kingdom
Reviewed 2 days ago NEW

Firstly they did not acknowledge me IHG rewards status and put me in a room that was quite dated and run down to be honest. The entire hotel seems to be in desperate need of refurbishment, although they have tried to cover that all up with shiny sheets and curtains. The hot water tap was broken in the bath/shower, so...

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Helpful?
Thank NickyMusic
Kuala Lumpur, Malaysia
Reviewed 4 days ago NEW

We had a very pleasant stay in Holiday Inn. Nice room with nice breakfast. But unfortunately it is very far from the city centre, and also far from metro. We were required to walk about 20 mins to the metro. When we were there, it was raining and windy. The walking is unpleasant.

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Thank Jane G
London, United Kingdom
Reviewed 1 week ago via mobile

9.15 on Sunday morning. We are in bed. The day we are leaving and house keeping open the door with nothing more than the faintest knock. Enough said. Keep a chair in front of the door if you do stay here.

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Helpful?
Thank jamming2016
Torrance, California
Reviewed 2 weeks ago via mobile

We are about to end our 14-day trip to Portugal. We checked in at this hotel and we are very pleased with the accommodations. It's close to many fabulous restaurants, grocery stores (pingo doce, and mini preço). The hotel staff are all wonderful; very helpful and accommodating ( shout out to Reuben-who gives us directions all the time 😬😉) the...

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Helpful?
Thank Enelra73
Staffs
Reviewed 2 weeks ago

I have chosen the chain again, thinking that staff training would be to the Holiday inn standards! I was wrong! Customer service is a key to a successful and repeat business! For me I will chose somewhere else in the future!

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Helpful?
1Thank Themanagement
GuestServiceHIL, Front Office Manager Assistant at Holiday Inn Lisbon, responded to this review

Dear 'Themanagement', Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Paula...

London, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed here from Sunday 5 to Tuesday 8 March 2017. Not much to comment, a basic and an old style (dated) Holiday Inn hotel (that need some refurbishing outside the building and hallway). The front of desk were very welcomed and helpful on location. It has everything you need in the room. A quiet spot of Lisbon, 10mins hill walk...

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Helpful?
Thank Ben L
IHGService, Guest Relations Manager at Holiday Inn Lisbon, responded to this review

Hi Ben L, Thank you for staying with us and for leaving a review on TripAdvisor. It is good to know that our location was convenient for your needs. Thank you as well for noting our front desk staff and the customer service they delivered upon check-in. On the other hand, I am sorry to read about the disappointments you...

Reviewed 3 weeks ago via mobile

Close to Saldanha Subway Station. Close to A Padaria Portuguesa (best breakfast in town) It is not at the touristic center of Lisbon, but the price makes it worth. Very good Wi-Fi, as well. Quick check-in.

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Thank João Alberto M
Edinburgh, United Kingdom
Reviewed 5 weeks ago

We booked a family room for 2 adults and 2 children for a week's stay and I have no complaints at all. The room was a good size with 2 full double beds, a breakfast table and the usual room facilities, e.g. Coffee, tea making, mini bar etc. It was clean and quiet as well. The location is excellent being...

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Helpful?
1Thank Donald L
GuestServiceHIL, Front Office Manager Assistant at Holiday Inn Lisbon, responded to this review

Dear 'Donald L', Thank you for your review. We are very pleased with your comment. The hotel is not located in the centre but it is easy to reach the historical centre, by metro for example. We look forward to have you as our guest in the future. kind regards, Paula Vidal Front Office

Haarlem, The Netherlands
Reviewed 14 February 2017

This is one of the best hotel, I have stayed. Friendly staff and located centrally in the city. Nearby at most of the places of sightseeing.The room was big enough. Restaurants was also very good with a nice variety

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2Thank Manishinhr
GuestServiceHIL, Front Office Manager Assistant at Holiday Inn Lisbon, responded to this review

Dear 'Manishinhr', Thank you for reviewing us with five stars. It's a great honor to receive such a positive comment. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Paula Vidal - Front Office

basel
Reviewed 13 February 2017

Nice Hotel great service but rooms getting tatty. Stayed with my son for 4 days sight seeing the hotel staff were really great and helped orginise trips etc. The room was adequate but non sound proofed and the decor needed updating. Restaurant was ok but food boring

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Helpful?
2Thank smithash
GuestServiceHIL, Front Office Manager Assistant at Holiday Inn Lisbon, responded to this review

Dear 'smithash', Thank you for your review about our hotel. We are pleased to know that you had a nice stay with us. Your opnion regarding our service and the hotel allow us to anlayse and improve our service. We are trying to fix the negative points that you have mentioned. We hope you will visit us again. Sincerely, Paula...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Lisbon Hotel is situated in the heart of the citycenter between Av da República and Pr. de Londres by the Instituto Superior Técnico .With several underground stations around and 10 minutes away from the International airport, the Holiday Inn Lisbon Hotel is the ideal place for your stay should you travel in business or leisure. The Hotel is famous by its spacious standard and executive rooms as well as its suites with direct access to high speed and wireless internet. Each of its 169 spacious rooms, including 17 Executive bedrooms, 13 Family rooms, 2 disabled rooms, 8 junior suites and 1 Presidential Suite, are equipped with cable TV, direct-dial telephone, desk, minibar, tea and coffee making facilities, Pay Tv, hairdryer, gives you a good value for money. Business center in the lobby. Rooms with High speed internet on request. The modern meeting space is ideal for business meetings and social events and can accommodate up to 400 delegates Appreciate the Portuguese and Mediterranic gastronomy at our restaurant 'Vasco da Gama'. The 'Almirante' bar is the ideal place to relax after a busy dayTogether with a parking, fitness center and a gift shop, the Holiday Inn Lisbon Hotel is the right choice for the right stay. Our rooftop terrace and outsidepool (from May to September) is the perfect place for sunbathing and to enjoy the beautiful view to all Lisbon. ... more   less 

Additional Information about Holiday Inn Lisbon

Address: Avenida Antonio Jose de Almeida 28A, Lisbon 1000-044, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: $100 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Lisbon 4*
Number of rooms: 169
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Priceline, Hotels.com and Agoda so you can book your Holiday Inn Lisbon reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Lisbon Hotel Lisbon
Lisbon Holiday Inn
Hotel Style:
#97 Luxury Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Lisbon staff and other travellers.
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Questions? Get answers from Holiday Inn Lisbon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
 of 5 bubbles NickyMusic, 25 Mar 2017 | Read review
“Poor location. Far from city centre.”
 of 5 bubbles Janegew911, 23 Mar 2017 | Read review
“Walls can be quite thin and so you can hear if the neighbours have noisy kids”
 of 5 bubbles Carapipi, 9 Jan 2017 | Read review
“Get a top floor room for the best views”
 of 5 bubbles MrPhileasF, 5 Jan 2017 | Read review
“Always ask for an upgrade, the worst they can do is say no :D”
 of 5 bubbles gemmaelsbury, 23 Nov 2016 | Read review
5 of 5