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Sheraton Lisboa Hotel & Spa

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#66 of 247 Hotels in Lisbon
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Sheraton Lisboa Hotel & Spa
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1,918 Reviews from our TripAdvisor Community

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Showing 1,125: English reviews
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Greensboro, North Carolina
Reviewed 2 days ago NEW

My wife, her two sisters and I went on an 8-day vacation to Lisbon and stayed at the Sheraton Lisboa. It was truly excellent. The rooms were large and well-appointed--and quiet! The view from our room over the city was lovely. The front desk staff could not have been nicer nor more helpful each time we asked for something. The...

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Helpful?
Thank Ralph D
nyc,ny
HOTEL’S FAVOURITE REVIEW
Reviewed 8 November 2016 via mobile

Lisbon is quietly becoming a popular city after being "under the radar" for many years. Thus, it is understandable that there are not as many fine hotels as in Rome, Barcelona or Paris. Then again, this results in prices being much cheaper than in these other 1st tier cities. And when is Lisbon, the Sheraton is a solid choice. The...

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1Thank rtlaw
About Hotel's Favourite Review
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to share your comments on the quality of the services provided during your recent stay at our property. We're so glad to learn that you had such great experience with us and that you consider us a solid choice and that you intend to come back next time you visit...

Seattle, Washington, United States
Reviewed 4 days ago NEW

We enjoyed our stay at the Sheraton. Large modern room with terrific view across Lisbon tho the river. Very friendly and helpful staff. We are lucky enough to have access to the Club room which always had a snack and wine available. We also had breakfast in the club room. Lox and caviar were a highlight. And you can order...

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Helpful?
Thank TomAtAlki
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, We are so happy that this last stay of yours was also fully according to your expectations! It was a real pleasure hosting you at our property! Thank you for your preference and loyalty in choosing our property for your stay in Lisboa, as well as for thr time spent in sharing your experience. It is indeed very...

Los Angeles, California
Reviewed 1 week ago

Customer care was great as they were very helpful. The view from the 15th floor room was awesome. Spacious room with see thru bathroom. Comfy beds.Bathroom was big with speakers too.Very clean with a lot of amenities.Wifi speed was great. The location was great as it was closer to the airport 20 Minutes. Airport shuttle stops a few meters from...

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Thank chandana_silva
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, We do thank you for the time spent in sharing your feedback related to your last experience at our property. It is always a pleasure for us to understand that we can fully meet our guests expectations. Looking forward to have welcome you back! Best regards,

Hamburg, Germany
Reviewed 1 week ago

As a SPG Platinum member I value the quality of the Sheraton Group of Hotels. Nice, spacious and clean rooms, great club lounge, good choice of foods, and mostly very central. We have been here before and the quality, along with special price (check internet for 3 nights for the price of 2) was irrespirable. We will come again!

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Thank Heiko D
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you for your kind feedback! We will definitely be looking forward to be welcoming you back! Sincerely,

Reviewed 1 week ago via mobile

Hotel is not located down town. So you need to walk for about 30-40mins to get to the main square. You can also get a taxi for about 5 euros and you are down town. The property is old. They have renovated it sometime in the past but that's all about it. Room had all I needed and it was...

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Thank Michael K
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Sir, thank you for your comments regarding your stay with us. I will share with my team your review. We do hope to welcome you again in the future, with very best regards, AP

Basel, Switzerland
Reviewed 1 week ago via mobile

I did not try the spa, but the rooms are very nice and modern - with bath tub, visible from the bed (see picture). And being in the 9th floor I had a great view. Cool breakfast restaurant, and nice restaurant on the 28th floor - with an amazing view of the city. I was here for business, but would...

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Thank TokePetersen
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, We do appreciate the time spent in sharing your comments. I am very happy to learn that you did try our Panorama restaurant at the top floor and that you have enjoyed both the menu and also the fabulous city view. Looking forward to be welcoming you and your family while in leisure! Best regards,

New York City, New York
Reviewed 1 week ago

Overall this hotel is what you would expect from a standard Sheraton. There are some attempts to make it seem more luxurious. Some succeed, and some fail. In the end they kind of cancel each other out, and you end up with a pretty average hotel. We had requested an early check in, and our room (standard club floor) was...

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Thank mtexplore5678
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Sir, Thank you so much for your feedback regarding your stay that I will share with my team so that adjustments can be made to prevent similar events in the future. We trust that you will consider us again when coming back to Lisboa, staying at your disposal with best regards. AP

London, United Kingdom
Reviewed 1 week ago

You can expect a 5 star property and service for a 5 star rated hotel. The rooms, the View from one of the best night spots in town in the top floor restaurant, which I recommend booking a table ahead! The location is superb with a 30 minutes stroll down to Liberty Avenue down to Tagus River is one to...

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Thank FamosoMrj
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Sir, Thank you so much for your comments regarding your experience with us. Looking forward in welcoming you again soon with best regards, AP

London, United Kingdom
Reviewed 3 weeks ago

On the arrival of our hotel it is easy to see the Sheraton is the tallest building in Lisbon! The lobby was spacious and modern with a bar and breakfast seating towards the back. I found the check in very to the point with not much talking and we did not get told any information about check out times/breakfast times...

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Thank emilyivytownsend1996
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear guest, We thank you for your comments and feedback regarding to your last experience at our property. We are very happy to understand that you have enjoyed your stay and all the facilities that our hotel has to offer. Looking forward to be welcoming you very soon!

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurante Panorama
Restaurante Panorama
Cuisines: Mediterranean, European, Portuguese
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Completely refurbished combining modern elegance and simple relaxing design, the hotel is located in one of the city's most prestigious business districts. Only 15 minutes from Lisbon's International Airport, the Sheraton is easily accessible by train, bus, subway or car, with fabulous shopping, theatres, art museums, and nightlife just a short walk away. ... more   less 

Additional Information about Sheraton Lisboa Hotel & Spa

Address: Rua Latino Coelho 1, Lisbon 1069-025, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: $207 - $378 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Lisboa Hotel & Spa 5*
Number of rooms: 369
Reservation Options:
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Also Known As:
Sheraton Lisboa Hotel Lisbon
Sheraton Lisboa Hotel And Spa
Sheraton Lisbon
Lisbon Sheraton
Hotel Style:
#16 Business Hotel in Lisbon
#17 Spa Hotel in Lisbon
#34 Family Hotel in Lisbon
#45 Romantic Hotel in Lisbon
#54 Luxury Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Lisboa Hotel & Spa staff and other travellers.
17 questions
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Chapel Hill, North Carolina
Greenville
Fort St. John
PHILADELPHIA, PENNSYLVANIA
8 months ago
Haymarket, va USA
1 month ago

See all questions (17)

Questions? Get answers from Sheraton Lisboa Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that looks out to the river.”
 of 5 bubbles 96ralphd, 25 Mar 2017 | Read review
“I guess rooms on east has better views as far as the Christ statue closer Belem. Rooms on the west had city views.”
  • Beds seen from bathroom
 of 5 bubbles chandana_silva, 19 Mar 2017 | Read review
“High floor, away from elevators and stairs”
 of 5 bubbles 801heikod, 18 Mar 2017 | Read review
“Higher floor the better, to get a view.”
 of 5 bubbles FamosoMrj, 14 Mar 2017 | Read review
“Pay extra to have rooms on floors 19/20 the views are worth it.”
 of 5 bubbles emilyivytownsend1996, 4 Mar 2017 | Read review
5 of 5