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Pestana Palace Lisboa

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Traveller (1547)
Room & Suite (600)
Dining (227)
Overview
Hotel website
Rua Jau 54, Lisbon 1300-314 Portugal See on map
Name/address in local language
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star accommodation
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Rooms
4 Nov.5 Nov.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,247)
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1,129 results
Traveller rating
809
205
69
30
16
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Time of year
LanguageEnglish
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809
205
69
30
16
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1 - 5 of 1,129 reviews
Reviewed 2 days ago via mobile

The Pestana Palace is by no means a 5 star hotel. The room was nice but the service was mediocre. They served the same breakfast every morning and their coffee was bitter tasting. The eggs looked like out of a box....they looked fake and not...More

Thank RedzNorthWales
Response from Pestana P, General Manager at Pestana Palace LisboaResponded 2 days ago

Dear Guest, Thank you for taking the time to tell us about your stay at Pestana Palace Lisboa - Hotel & National Monument. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pestana Palace...More

Reviewed 2 days ago

We were upgraded due to capacity issues and had a wonderful time during our stay. Staff were friendly and knowledgeable and made our stay an exceptional experience. The only areas that were less than outstanding were the WiFi in our suite was very limited in...More

Review collected in partnership with Pestana Hotel Group
Thank wjbarry83
Response from Pestana P, General Manager at Pestana Palace LisboaResponded 2 days ago

Dear Mr. W J Barry, We appreciate your comments regarding your stay at Pestana Palace Lisboa - Hotel & National Monument. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged...More

Reviewed 2 days ago

We were in the new wing with a room overlooking the beautiful gardens. Everything about this hotel is a steep up, from the beds to the linens, the bathrooms and the gardens. The buffet breakfast is great and the service is perfect. This is a...More

Thank TravelingPaul49
Response from Pestana P, General Manager at Pestana Palace LisboaResponded 2 days ago

Dear Paul, Thank you for your kind review of the Pestana Palace Lisboa. It gives me a great pleasure to read that our service, location and luxury setting provided a wonderful experience during your visit to Lisbon. Rest assured I will share your feedback with...More

Reviewed 4 days ago via mobile

Absolutely beautiful architecture, location is perfect extremely classy rooms, the grounds were breathtaking but there was something amiss...so disorganized!!! OMG they kept losing our luggage. Check-in was so slow they wanted to write my credit card details on a postit note (as if!!). Despite that...More

Thank Mamunur R
Response from Pestana P, General Manager at Pestana Palace LisboaResponded 2 days ago

Dear Mamunur R., Thank you for your kind review of the Pestana Palace Lisboa. It gives me a great pleasure to read that our service, location and luxury setting provided a wonderful experience during your visit to Lisbon. Rest assured I will share your feedback...More

Reviewed 6 days ago

The palace and the grounds are stunning. Loved the pretty stained glass windows, the luscious gardens, the indoor swimming pool... We spent a morning exploring the hotel, including the corridors, to study the interesting paintings. There is also an old carriage! Location - it's in...More

Thank Christine M
Response from Pestana P, General Manager at Pestana Palace LisboaResponded 4 days ago

Dear Ms Christine M, We appreciate your comments regarding your stay at Pestana Palace Lisboa - Hotel & National Monument. It is always a pleasure to receive positive feedback. Please accept our apologies for what you have consider less positive. I will share your comments...More

View more reviews
About
Description
Located in a restored 19th century palace, the Pestana Palace Lisboa is one of The Leading Hotels of the World, which are recognized for their extraordinary service. This 5-star hotel in Lisbon is close to the More city's main monuments, such as the Tower of Belém, the Belém Cultural Centre, the Jerónimos Monastery, the MAAT –Museum of Art, Architecture and Technology and the Lisbon Convention Centre. With two swimming pools (indoor and outdoor), a spa and lush gardens complete with plants designated as "National Monuments", this is the perfect hotel for your stay. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair Access
Beachfront
Free Parking
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Spa
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Spa
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
194
Price range
USD 174 - USD 393 (Based on Average Rates for a Standard Room)
Also Known As
Pestana Palace Lisbon
,
Hotel Pestana Palace
Location
Portugal > Central Portugal > Lisbon District > Lisbon
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Spa
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
194
Price range
USD 174 - USD 393 (Based on Average Rates for a Standard Room)
Also Known As
Pestana Palace Lisbon
,
Hotel Pestana Palace
Location
Portugal > Central Portugal > Lisbon District > Lisbon
Photos
Traveller (1,547)
Room & Suite (600)
Dining (227)
Pool & Beach (99)
Amenities (224)
Business Centre & Event Rooms (12)
Family and Play Areas (9)
Questions & Answers
Ask a question
paulviajero
2 September 2018|
AnswerShow all 2 answers
Response from Arthur T | Reviewed this property |
Claudia's answer is correct.
0
Votes
paulviajero
2 September 2018|
AnswerShow all 4 answers
Response from Wacky-Scientist | Reviewed this property |
Not sure - I doubt it. We did not use the pools at all, although sitting around it was fine. Can get busy. There are some really good beach areas not that far away from this hotel anyway and swimming would be free!
1
Vote
R1760NNlisam
8 July 2018|
AnswerShow all 13 answers
Response from Arthur T | Reviewed this property |
A very comprehensive buffet is served from 7 until 10. Worth it!
1
Vote
Room Tips
"Very few rooms are in the historic building part of the hotel"
kissthesunsetpig
1 week ago
Read review
"Lower floor offers a small outside seating area."
CliffW799
2 weeks ago
Read review
"Lisbon bridge view"
437kathys
2 Sep. 2018
Read review
"Nice room with patio access"
53jeanpierreg
31 Jul. 2018
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